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Redpen vs Lightster Comparison

Last updated:

Redpen

Starting at $7.95 per month

  • Large Enterprises
  • Small Business

Redpen is a customer feedback tool that automates bug reporting and feedback collection, eliminating manual data entry. It structures the feedback loop between product teams and customers, giving teams better context to…

Lightster

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Lightster, the Co-Creation Platform, is designed for user-centric teams seeking to gather feedback directly from their target audience. This innovative tool enables seamless communication between professionals and potent…

Redpen vs Lightster — at a glance

FeatureRedpenLightster
Rating
Reviews
Starting price$7.95 per monthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Small Business, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsBrowser Based (Cloud), Mobile - iOSBrowser Based (Cloud), Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsGDPR
Data residencyUSUS

Key differences between Redpen and Lightster

  • Pricing: Redpen starts at $7.95 per month. Lightster pricing is not publicly listed.
  • Deployment: Redpen supports Browser Based (Cloud), Mobile - iOS; Lightster supports Browser Based (Cloud), Mobile - Android, Mobile - iOS.

Redpen vs Lightster — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Redpen
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Lightster
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Redpen

Best for

Large Enterprises, Small Business, Medium Business

Lightster

Best for

Large Enterprises, Small Business, Medium Business

Redpen typically suits Large Enterprises and Small Business. Lightster tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Redpen is a customer feedback tool that automates bug reporting and feedback collection, eliminating manual data entry. It structures the feedback loop between product teams and customers, ... Read More about Redpen

Lightster, the Co-Creation Platform, is designed for user-centric teams seeking to gather feedback directly from their target audience. This innovative tool enables seamless communication ... Read More about Lightster

Entry Level Pricing

  • Starts from $7.95 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

7.4/10

8.1/10

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Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do Redpen and Lightster Compare on Features?

Total Features

4 Features

11 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Redpen and Lightster on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7.95 , Billed Yearly
      • Not Available

      Pricing Plans

      • Basic (For Developers)

        • Browser Extensions - Safari | Chrome | Edge

        • Desktop Apps - Mac | Windows

        • Maximum Number of Users -10

        Show more +

      • Standard (For Developers)

        $9.95

        per month

        • Browser Extensions - Safari | Chrome | Edge

        • Desktop Apps - Mac | Windows

        • Redpen Capture Widget (Web & Mobile) - Developer Mode Only

        Show more +

      • Enterprise (For Developers)

        • Browser Extensions - Safari | Chrome | Edge

        • Desktop Apps - Mac | Windows

        • Redpen Capture Widget (Web & Mobile) - Developer Mode Only

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Redpen pricing
      Lightster pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Used Redpen or Lightster? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      500

      500

      DMZ

      DMZ

      GAN

      GAN

      Media and Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Redpen and Lightster in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Redpen or Lightster?
      Redpen and Lightster are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Survey/ User Feedback Software needs.
      Do Redpen and Lightster offer a free trial?
      Neither Redpen nor Lightster currently lists a free trial.
      What is the starting price of Redpen vs Lightster?
      Redpen starts at $7.95 per month. Lightster starts at Contact for pricing.
      What are the top alternatives to Redpen?
      Top alternatives to Redpen include Inari, Helpfull, Fynzo Survey, Lightster, FeatureCat.
      What are the top alternatives to Lightster?
      Top alternatives to Lightster include Survs, FeatureCat, SurveyCTO, SurveyPlanet, QuestionPro.