Razorpay vs Citrus Comparison
Razorpay
Starting at Contact for pricing
- Individuals
- Freelancers / Consultants
Razorpay's payment gateway software helps online businesses to accept payments from customers using their desktop and mobile devices. This online payment gateway helps you integrate seamlessly with the leading payment ga…
Citrus
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without the need for an external provi…
Razorpay leads on user satisfaction with a 3.8-star rating across 141 reviews.
Razorpay vs Citrus — at a glance
| Feature | Razorpay | Citrus |
|---|---|---|
| Rating | 3.8 / 5 | — |
| Reviews | 141 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Individuals, Freelancers / Consultants, Large Enterprises | Large Enterprises, Medium Business, Small Business |
| Category | Payment Gateway Software | Payment Gateway Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android | SaaS/Web/Cloud, Mobile - Android |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, GDPR, ISO 27001 | GDPR |
| Data residency | India | US |
Key differences between Razorpay and Citrus
- Target audience: Razorpay is built for Individuals and Freelancers / Consultants, while Citrus targets Large Enterprises and Medium Business.
- Deployment: Razorpay supports SaaS/Web/Cloud, Mobile - Android; Citrus supports SaaS/Web/Cloud, Mobile - Android.
Razorpay vs Citrus — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for Indian businesses needing flexible, API-driven payment gateway solutions.
- You operate an e-commerce or SaaS business primarily in India requiring diverse payment options.
- Your development team needs easy, seamless API integration for custom payment workflows.
- You want real-time payment insights via an intuitive dashboard for better financial management.
- You require extensive international card support without relying on third-party intermediaries.
- You need transparent, straightforward pricing without complex, quotation-based negotiations.
Integrated payment gateway ideal for secure, multi-method payment acceptance.
- You need to accept diverse payment types without third-party providers
- Your business requires a reliable and secure payment processing solution
- You represent a finance or IT team in small to large enterprises
- You require transparent, self-serve pricing information upfront
- You depend heavily on user reviews and ratings to inform purchasing decisions
Razorpay: Best for Indian businesses needing flexible, API-driven payment gateway solutions. Citrus: Integrated payment gateway ideal for secure, multi-method payment acceptance.
Description | Razorpay's payment gateway software helps online businesses to accept payments from customers using their desktop and mobile devices. This online payment gateway helps you integrate ... Read More about Razorpay | Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without ... Read More about Citrus |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.1/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |  Citrus has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Razorpay and Citrus Compare on Features?
Total Features | 7 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Razorpay and Citrus on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇮🇳 India | 🇺🇸 US |
Razorpay User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Razorpay's ease of use, diverse payment options, and robust API integration, tempered by concerns over customer support and pricing clarity. What buyers like
Common complaints
| Buyer sentiment No user reviews or ratings available to assess buyer sentiment. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Zoho  Treebo  FreshToHome | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
|---|---|---|
Videos |  4 Videos | No videos available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Razorpay or Citrus?
- Razorpay edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Razorpay and Citrus offer a free trial?
- Neither Razorpay nor Citrus currently lists a free trial.
- What is the starting price of Razorpay vs Citrus?
- Razorpay starts at Contact for pricing. Citrus starts at Contact for pricing.
- What are the top alternatives to Razorpay?
- Top alternatives to Razorpay include Stripe Payments, PayU, Instamojo, Paytm Payment Gateway, PayKun.
- What are the top alternatives to Citrus?
- Top alternatives to Citrus include PayU, WePay, Instamojo, Paytm Payment Gateway, MobiKwik Payment Gateway.