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Raygun vs New Relic APM Comparison

Last updated:

Raygun

4.4(87 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Raygun provides the simplest, most affordable and easiest to use error tracking and software monitoring tools available. With Raygun user can automatically detect problems and receive alerts, see their impact on users in…

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.

Raygun vs New Relic APM — at a glance

FeatureRaygunNew Relic APM
Rating4.4 / 54.5 / 5
Reviews87382
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep)
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Raygun and New Relic APM

  • Target audience: Raygun is built for Large Enterprises and Medium Business, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: New Relic APM scores higher with a 4.5-star average.
  • Deployment: Raygun supports SaaS/Web/Cloud; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Raygun vs New Relic APM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Raygun - Application Performance Monitoring (APM) Tools
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New Relic APM - Application Performance Monitoring (APM) Tools
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Biggest differences

Start here before you go deeper into features.

Raygun

Best for small to mid-size teams needing simple, fast error tracking and resolution.

Choose if
  • You want quick onboarding with a user-friendly, streamlined interface.
  • You need real-time alerts combined with root cause analysis for fast fixes.
  • You prefer applying proven procedural fixes directly to production code without deep technical expertise.
Consider alternatives if
  • Your organization requires highly customizable alerting and monitoring configurations.
  • You are a large enterprise with complex, tailored monitoring needs beyond basic APM.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

Raygun: Best for small to mid-size teams needing simple, fast error tracking and resolution. New Relic APM: Best for detailed Java application performance monitoring in enterprise environments.

Description

Raygun provides the simplest, most affordable and easiest to use error tracking and software monitoring tools available. With Raygun user can automatically detect problems and receive ... Read More about Raygun

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.3/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.4

(87)

Best Company Size

1-50 employees51-500 employees
51-500 employees500+ employees
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Software Demo

Demo

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How do Raygun and New Relic APM Compare on Features?

Total Features

12 Features

12 Features

Unique Features

No unique features

No unique features

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Compare Raygun and New Relic APM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Raygun pricing
      New Relic APM pricing

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Raygun User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      43

      23

      2

      0

      0

      84

      57

      10

      2

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Raygun's ease of use, effective root cause analysis, and quick resolution capabilities, with some concerns about alert overload and limited customization.

      What buyers like

      • Ease of use
      • Root cause analysis
      • Real-time alerts

      Common complaints

      • Alert notification volume
      • Limited customization options

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      Pros and Cons

      • Provides tried-and-tested workarounds that can be applied directly to production code without deep technical knowledge

      • User-friendly and simple interface enabling quick onboarding and use

      • Real-time alerts and root cause analysis for efficient problem resolution

      • Alert notifications can become overwhelming without proper filtering during high-traffic periods

      • Limited customization options for advanced or tailored configurations

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Application Performance Monitoring

      3 Screenshots

      New Relic APM screenshot

      8 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Raygun and New Relic APM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Raygun or New Relic APM?
      New Relic APM edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Raygun and New Relic APM offer a free trial?
      Yes, both Raygun and New Relic APM offer a free trial.
      What is the starting price of Raygun vs New Relic APM?
      Raygun starts at Contact for pricing. New Relic APM starts at Contact for pricing.
      What are the top alternatives to Raygun?
      Top alternatives to Raygun include Sentry, Scout APM, Datadog APM, New Relic APM, Nastel AutoPilot.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.

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