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Compare Rafiki vs Refract

Rafiki - Conversation Intelligence Software
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Refract - Conversation Intelligence Software
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Overview

Description

Rafiki is a cloud-based sales enablement software, offering an integrated set of tools that enables sales teams to perform more effectively while decreasing their 'sell-in' efforts. A fully ... Read More

Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments ... Read More

Entry Level Pricing
  • Starts from $10
  • Not Available
Free Trial Availability
  • No free trial
User Ratings
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Software Demo

Demo

Features

Total Features

21 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          4.5

          (based on 397 reviews)

          Rating Distribution

          No reviews available for the product

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Rafiki stands out as a robust sales enablement tool, offering deep insights into customer interactions through its advanced conversation intelligence features. Its seamless integration with major ...Read more

          Refract is a robust conversation intelligence platform designed to enhance sales team performance through AI-driven insights. By transcribing and analyzing calls, it provides actionable feedback ...Read more

          Pros and Cons
          • Rafiki captures and analyzes sales calls, providing insights into customer interactions, which helps in understanding client needs and improving sales strategies.

          • The platform integrates with popular CRMs like Salesforce, HubSpot, and Zoho, ensuring that sales data is synchronized and easily accessible.

          • Rafiki utilizes AI to generate call summaries, identify deal risks, and provide actionable insights, enhancing decision-making processes.

          • The software supports transcription in over 50 languages, catering to diverse teams and global clientele.

          • Rafiki lacks built-in functionalities for reservations, online scheduling, and calendar management, which might necessitate additional tools for comprehensive scheduling needs.

          • The platform does not offer payment processing capabilities, requiring businesses to integrate separate payment solutions.

          • Refract offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

          • The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.

          • Refract integrates with popular CRM systems like Salesforce, HubSpot, and Pipedrive, ensuring that call data and insights are automatically logged and easily accessible.

          • Managers can monitor individual and team performance over time, identifying areas for improvement and tracking progress towards goals.

          • Refract does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.

          • The platform lacks internal chat or messaging features, potentially impacting real-time team communication within the platform.

          Customers

          Customers
          Hippo Video

          Hippo Video

          Leadle

          Leadle

          Referral MD

          Referral MD

          Zoopla

          Zoopla

          Siemens

          Siemens

          VMware

          VMware

          Media and Screenshots

          Screenshots
          Rafiki screenshot

          5 Screenshots

          Refract

          2 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Rafiki offers Free Trial, but Refract does not.

          Rafiki is designed for Large Enterprises, Medium Business and Small Business.

          Refract is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Rafiki begins at $10/User/Month, while pricing details for Refract are unavailable.

          Some top alternatives to Rafiki includes Conversica, Konverse AI, Refract, q&ai Technologies, VoiceLab, Kindly Conversion Optimization, Cognigy Insights, Convin and Cyrano.

          Some top alternatives to Refract includes q&ai Technologies, RepsMate, VoiceLab, Convlo, Chorus, Convin, Pickle and ExecVision.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].