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Questback vs Frill Comparison

Last updated:

Questback

2.9(17 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

QuestBack provides an effective customer feedback system to gain an edge over the competition. Powerful tools such as Listen, Engage and Act help organizations uncover opportunities to become more successful. Teams can b…

Frill

Starting at $23 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Frill software empowers companies to capture and respond to customer feedback quickly. With their tools, you can gain insights on customer demands, opinions, and needs. Product Managers can utilize votes and comments to…

Questback leads on user satisfaction with a 2.9-star rating across 17 reviews.

Questback vs Frill — at a glance

FeatureQuestbackFrill
Rating2.9 / 5
Reviews17
Starting priceContact for pricing$23 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryExperience Management SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesOnlineOnline
CertificationsGDPR
Data residencyGlobalUS

Key differences between Questback and Frill

  • Pricing: Frill starts at $23 /Month. Questback pricing is not publicly listed.
  • Free trial: Frill offers a free trial; Questback does not.
  • Deployment: Questback supports SaaS/Web/Cloud; Frill supports SaaS/Web/Cloud.

Questback vs Frill — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Questback - New SaaS Software
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Frill - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Questback

Best for small to medium businesses needing integrated feedback management tools.

Choose if
  • You require real-time dashboards to monitor feedback performance effectively.
  • Your team benefits from tools that connect and alert members on progress.
  • You want an end-to-end solution combining listening, engaging, and acting on feedback.
Consider alternatives if
  • You need transparent, out-of-the-box pricing without sales consultation.
  • Your organization demands extensive customization without vendor involvement.

Frill

Best for

Large Enterprises, Medium Business, Small Business

Questback typically suits Large Enterprises and Medium Business. Frill tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

QuestBack provides an effective customer feedback system to gain an edge over the competition. Powerful tools such as Listen, Engage and Act help organizations uncover opportunities to ... Read More about Questback

Frill software empowers companies to capture and respond to customer feedback quickly. With their tools, you can gain insights on customer demands, opinions, and needs. Product Managers can ... Read More about Frill

Entry Level Pricing

  • Not Available
  • Starts from $23 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

2.9

(17)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Frill has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Questback and Frill Compare on Features?

Total Features

6 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Questback and Frill on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $23 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • 20 ideas

        • Roadmap

        • Announcements

        Show more +

      • Business

        • 100 ideas

        • Roadmap

        • Announcements

        Show more +

      • Lifetime deal

        • Unlimited ideas

        • Roadmap

        • Announcements

        Show more +

      Pricing Page

      Pricing information not available

      Frill pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Questback User Reviews & Rating Comparison

      User Ratings

      2.9

      (based on 17 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      30

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      User sentiment is mixed to negative, with some appreciation for dashboard features but concerns about pricing transparency and usability.

      What buyers like

      • Real-time feedback dashboards
      • Team collaboration features
      • Comprehensive feedback tools

      Common complaints

      • Pricing opacity
      • Usability challenges

      What buyers like

      • Quick feedback collection
      • User-friendly interface
      • Effective for product managers

      Common complaints

      • Limited to feedback collection
      • May not suit all industries
      • Basic analytics features

      Pros and Cons

      • Real-time dashboards for feedback performance measurement

      • Ability to connect and alert teams easily

      • Comprehensive tools for listening, engaging, and acting on feedback

      • Lack of publicly available pricing information

      • Mixed user ratings indicating potential usability or support issues

      • Facilitates quick feedback from customers.

      • Empowers product managers with actionable insights.

      • Simple interface encourages user engagement.

      • Limited analytics capabilities.

      • May not cater to larger organizations.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      Frill screenshot

      3 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Questback and Frill in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Questback or Frill?
      Questback edges out the other on user ratings (2.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Questback and Frill offer a free trial?
      Frill offers a free trial. Questback does not.
      What is the starting price of Questback vs Frill?
      Questback starts at Contact for pricing. Frill starts at $23 /Month.
      What are the top alternatives to Questback?
      Top alternatives to Questback include Couchsurvey, Honestly Employee Engagement, Qualified, GetFeedy, Workvivo.
      What are the top alternatives to Frill?
      Top alternatives to Frill include Backlogs, Qualified, Rapidr, GetFeedy, Workvivo.

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