Qualtrics Customer Experience vs Salesforce vs Salesforce Sales Cloud vs monday sales CRM by monday.com - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Qualtrics Customer Experience (648) Get Quote Get Quote	Salesforce (553) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Qualtrics Customer Experience is the ultimate platform for managing customer experience. It assists the world's leading B2B organizations by providing a scalable and sustainable solution. ... Read More	Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More
Entry Level Pricing	Not Available	Starts from $25 , monthly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	Not Available	9.8/10
User Ratings	4.2 (607)	4.3 (31400)
	Get Quote	Get Quote

Software Demo

Demo

How do Qualtrics Customer Experience, Salesforce, Salesforce Sales Cloud and monday sales CRM by monday.com Compare on Features?

Total Features	0 Features	10 Features
Unique Features	No features
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What Do Qualtrics Customer Experience, Salesforce, Salesforce Sales Cloud and monday sales CRM by monday.com Cost?

Pricing Option
Starting From	Not Available	$25 , monthly
Pricing Plans	Not Available	Starter Suite $25 /user/month Get Started Dynamic Email Marketing and Analytics Out-of-the-box Sales Processes Seamless Customer Service Show more +
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

Qualtrics Customer Experience vs Salesforce vs Salesforce Sales Cloud User Reviews & Rating Comparison

User Ratings	4.2 (based on 607 reviews)	4.3 (based on 31400 reviews)
Rating Distribution	Excellent 424 Very Good 175 Good 37 Poor 7 Terible 5	Excellent 370 Very Good 142 Good 30 Poor 4 Terible 7
Expert's Review generated by AI	Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, ...Read more	Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more
Pros and Cons	Pros and Cons of Qualtrics Customer Experience Versatile tool for designing surveys with dashboard, ticketing, workflows, and more. Dynamic and versatile survey styles with easy changes and important details recording. Predictive intelligence engine for optimizing customer engagement. Aesthetically pleasing with simple processes for survey responses and corrections. Customizations and advanced features may be complex for new users without proper support. Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.	Pros and Cons of Salesforce Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs. Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts. Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking. Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs. Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets. Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Volkswagen JetBlue	BBVA Brunello Cucinelli Unilever

Media and Screenshots

Screenshots	4 Screenshots	3 Screenshots
Videos	3 Videos	5 Videos

Alternatives

Alternatives	SAP Customer Experience Qualtrics Core XM 4.4 Qualtrics Employee Experience 4.4	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Salesforce offers Free Trial, but Qualtrics Customer Experience does not.

Qualtrics Customer Experience is designed for Large Enterprises, Medium Business and Small Business.

Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Salesforce begins at $25/user/month when monthly, while pricing details for Qualtrics Customer Experience are unavailable.

Some top alternatives to Qualtrics Customer Experience includes SAP Customer Experience, Qualtrics Core XM, Qualtrics Employee Experience, Experience.com, WovVXM, The Experience Manager and NICE Satmetrix.

Some top alternatives to Salesforce includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Qualtrics Customer Experience vs Salesforce vs Salesforce Sales Cloud vs monday sales CRM by monday.com - Which Tool Fits Your Business?