ProsperStack vs Akita vs Catalyst Comparison
ProsperStack
Starting at $79 /Month
- Free Trial
- Medium Business
- Small Business
ProsperStack makes giving customers refunds fast, increasing customer loyalty and increasing sales. ProsperStack notifies customers when they owe money, refunds the money automatically to their credit card, and follows u…
Akita
Starting at $160 /Month
- Large Enterprises
- Medium Business
Akita is a free, open source Customer Success platform for managing support and sales operations within an organization. It features unlimited agents and live chat, lead capture and email automation, customer lifecycle a…
Catalyst
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Catalyst is a customer success software suite that helps to sell more, up-sell and cross-sell, and retain customers for longer with a single solution. Granular control over the sales process provides a 360-degree view of…
Akita leads on user satisfaction with a 3.4-star rating across 3 reviews.
ProsperStack vs Akita vs Catalyst — at a glance
| Feature | ProsperStack | Akita | Catalyst |
|---|---|---|---|
| Rating | — | 3.4 / 5 | 4.6 / 5 |
| Reviews | — | 3 | 130 |
| Starting price | $79 /Month | $160 /Month | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business |
| Category | Customer Success Software | Customer Success Software | Customer Success Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available | — |
| Support modes | Business Hours, Online | Online | — |
| Certifications | — | — | — |
| Data residency | US | US | Global |
Key differences between ProsperStack and Akita
- Pricing: ProsperStack starts at $79 /Month, while Akita starts at $160 /Month.
- Free trial: ProsperStack offers a free trial; Akita does not.
- Target audience: ProsperStack is built for Medium Business and Small Business, while Akita targets Large Enterprises and Medium Business.
- Deployment: ProsperStack supports SaaS/Web/Cloud; Akita supports SaaS/Web/Cloud.
Compare ProsperStack vs Akita vs Catalyst — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Customer Success Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Medium Business, Small Business
Best for small to medium teams needing customizable, open source customer success tools.
- You want a free, open source platform with unlimited agents and live chat support.
- Your team requires flexible customer lifecycle and escalation management capabilities.
- You prefer a solution built on Ruby on Rails with efficient ElasticSearch indexing.
- Your company needs advanced analytics and extensive third-party integrations.
- You require strong vendor support, SLAs, or enterprise-grade feature sets.
Best for enterprises needing granular control over customer success and sales campaigns.
- You require a unified platform for sales, up-sell, cross-sell, and retention management.
- Your team needs comprehensive 360-degree customer insights to drive targeted engagement.
- You have resources to manage a complex, highly configurable setup process.
- You are a small business or startup with limited budget and resources.
- You need transparent pricing and self-serve onboarding options.
ProsperStack typically suits Medium Business and Small Business. Akita tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ProsperStack makes giving customers refunds fast, increasing customer loyalty and increasing sales. ProsperStack notifies customers when they owe money, refunds the money automatically to ... Read More about ProsperStack | Akita is a free, open source Customer Success platform for managing support and sales operations within an organization. It features unlimited agents and live chat, lead capture and email ... Read More about Akita | Catalyst is a customer success software suite that helps to sell more, up-sell and cross-sell, and retain customers for longer with a single solution. Granular control over the sales ... Read More about Catalyst |
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Best Company Size | — | Small BusinessMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help | Get pricing help |
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Compare ProsperStack, Akita and Catalyst on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No | — |
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Data Residency | 🇺🇸 US | 🇺🇸 US | 🌐 Global |
ProsperStack vs Akita User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 4.6 (based on 130 reviews) | |
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Limited user feedback with mixed ratings, indicating early-stage adoption and potential feature gaps. What buyers like
Common complaints
| Buyer sentiment Buyers generally rate Catalyst highly for its comprehensive customer success capabilities but note concerns about pricing transparency and implementation complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Braze  Frame i.o  spring health |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |  3 Screenshots |
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Alternatives
Alternatives |
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Related Blogs and Articles for Customer Success Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ProsperStack or Akita?
- Akita edges out the other on user ratings (3.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ProsperStack and Akita offer a free trial?
- ProsperStack offers a free trial. Akita does not.
- What is the starting price of ProsperStack vs Akita?
- ProsperStack starts at $79 /Month. Akita starts at $160 /Month.
- What are the top alternatives to ProsperStack?
- Top alternatives to ProsperStack include ChurnZero, Custify, ChurnTarget, Freshdesk Customer Success, Upzelo.
- What are the top alternatives to Akita?
- Top alternatives to Akita include Parlor, ClientSuccess, Custify, Salesmachine, Catalyst.