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Ping Identity vs Akamai Identity Cloud Comparison

Last updated:

Ping Identity

4.3(74 reviews)

Starting at $5 /User/Month

  • Large Enterprises
  • Medium Business

Ping Identity is an Identity and Access Management (IAM) solution used by thousands of enterprises around the world. It enables companies to manage who has access to what across all business applications, data centers, a…

Akamai Identity Cloud

3.9(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Akamai Identity Cloud is a solution for Customer Identity and Access Management. It offers a flexible, modular approach to managing the business's identity and access management, as well as cloud-based access to all…

Ping Identity leads on user satisfaction with a 4.3-star rating across 74 reviews.

Ping Identity vs Akamai Identity Cloud — at a glance

FeaturePing IdentityAkamai Identity Cloud
Rating4.3 / 53.9 / 5
Reviews7410
Starting price$5 /User/MonthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity and Access Management (IAM) SoftwareCustomer Identity and Access Management (CIAM) Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Ping Identity and Akamai Identity Cloud

  • Pricing: Ping Identity starts at $5 /User/Month. Akamai Identity Cloud pricing is not publicly listed.
  • Free trial: Akamai Identity Cloud offers a free trial; Ping Identity does not.
  • User satisfaction: Ping Identity scores higher with a 4.3-star average.
  • Deployment: Ping Identity supports SaaS/Web/Cloud, Mobile - Android; Akamai Identity Cloud supports SaaS/Web/Cloud.

Ping Identity vs Akamai Identity Cloud — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity and Access Management (IAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Ping Identity - Identity and Access Management (IAM) Software
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Akamai Identity Cloud - Customer Identity and Access Management (CIAM) Software
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Biggest differences

Start here before you go deeper into features.

Ping Identity

Enterprise-grade IAM with strong security and compliance features.

Choose if
  • You need scalable IAM for medium to large enterprises (500+ users).
  • You require advanced security like multi-factor and adaptive authentication.
  • Compliance with regulations such as GDPR and HIPAA is critical.
Consider alternatives if
  • You are a small business with fewer than 100 employees.
  • You need a low-cost or simple IAM solution with straightforward pricing.

Akamai Identity Cloud

Best for flexible, modular CIAM solutions enhancing secure customer experiences.

Choose if
  • You need a customizable, modular identity management platform tailored to your business.
  • Your team requires cloud-based tools to create seamless and secure online customer journeys.
  • You are a medium or large enterprise focused on boosting customer retention through CIAM.
Consider alternatives if
  • You are a small business with minimal identity management needs and limited IT resources.
  • You want an out-of-the-box CIAM solution with transparent pricing and extensive user reviews.

Ping Identity: Enterprise-grade IAM with strong security and compliance features. Akamai Identity Cloud: Best for flexible, modular CIAM solutions enhancing secure customer experiences.

Description

Ping Identity is an Identity and Access Management (IAM) solution used by thousands of enterprises around the world. It enables companies to manage who has access to what across all ... Read More about Ping Identity

The Akamai Identity Cloud is a solution for Customer Identity and Access Management. It offers a flexible, modular approach to managing the business's identity and access management, as ... Read More about Akamai Identity Cloud

Entry Level Pricing

  • Starts from $5
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available

SpotScore

What's this? ↗

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.34

(74)

3.9

(10)

Best Company Size

500 to 10,000 employeesMedium Business
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Ping Identity

  • Smooth User Experience: With Ping Identity, users get a frictionless login experience. Single sign-on (SSO) capabilities allow employees to access multiple applications with one set of credentials, simplifying their workflow and improving productivity.
  • Reliable Security Protocols: As managers, we recognize the importance of safeguarding sensitive data. Ping Identity offers advanced security features such as multi-factor authentication (MFA) and adaptive authentication, confirming that only authorized users gain access to critical systems.
  • Compliance Made Easy: Managing regulatory requirements is challenging. Ping Identity simplifies compliance with industry standards like GDPR and HIPAA, offering built-in reporting and auditing tools that help demonstrate adherence.
Best fit

Best fit

Ping Identity

  • 500 to 10,000 employees
  • Fintech, SaaS, Healthcare, Education, and Consulting
  • IT Security Managers, Identity and Access Management (IAM) Administrators, Compliance Officers, and DevOps Engineers
Watchouts

Reasons buyers look elsewhere

Ping Identity

  • Pricing exceeds budget for teams seeking comparable IAM features at lower cost
  • Lacks industry-specific compliance modules — regulated sectors add specialized tools like Okta or Auth0
  • Limited customization for non-standard integrations — teams with legacy systems often switch

Software Demo

Demo

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How do Ping Identity and Akamai Identity Cloud Compare on Features?

Total Features

11 Features

14 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Ping Identity and Akamai Identity Cloud on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $5
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Ping Identity pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Ping Identity User Reviews & Rating Comparison

      User Ratings

      3.9

      (based on 10 reviews)

      Rating Distribution

      51

      21

      2

      2

      1

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights robust security and compliance features, with some concerns about pricing transparency and implementation complexity.

      What buyers like

      • Ease of use with single sign-on
      • Security robustness
      • Compliance facilitation

      Common complaints

      • Pricing opacity
      • Complex setup process

      Buyer sentiment

      Moderate buyer satisfaction with appreciation for flexibility but concerns about pricing transparency and limited user feedback.

      What buyers like

      • Flexibility
      • Cloud-based access
      • Customer engagement focus

      Common complaints

      • Pricing opacity
      • Limited user reviews

      Pros and Cons

      • Seamless single sign-on (SSO) experience improving user productivity

      • Advanced security features including multi-factor and adaptive authentication

      • Built-in compliance reporting and auditing tools for GDPR and HIPAA

      • Pricing is quotation-based and not publicly available, complicating budgeting

      • Implementation complexity due to enterprise-scale features

      • Flexible and modular approach to identity management

      • Cloud-based access to tools for secure customer experiences

      • Focus on boosting customer retention and engagement

      • Pricing is quotation based and not publicly transparent

      • Limited publicly available user feedback and reviews

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Ping Identity or Akamai Identity Cloud? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      colors and other styles

      2 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Ping Identity and Akamai Identity Cloud in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Ping Identity or Akamai Identity Cloud?
      Ping Identity edges out the other on user ratings (4.3 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Ping Identity and Akamai Identity Cloud offer a free trial?
      Akamai Identity Cloud offers a free trial. Ping Identity does not.
      What is the starting price of Ping Identity vs Akamai Identity Cloud?
      Ping Identity starts at $5 /User/Month. Akamai Identity Cloud starts at Contact for pricing.
      What are the top alternatives to Ping Identity?
      Top alternatives to Ping Identity include SailPoint IdentityIQ, ForgeRock Identity Platform, Keycloak, Azure AD, Ping Intelligent Identity.
      What are the top alternatives to Akamai Identity Cloud?
      Top alternatives to Akamai Identity Cloud include Omada CIAM, Auth0, LoginRadius, Ubisecure CIAM, Amazon Cognito.