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Philips eCareManager vs OnCall Health vs Teladoc Comparison

Last updated:

Philips eCareManager

5.0(1 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

eCareManager is a web-based telemedicine platform designed to help clinicians in their practice and manage day-to-day patient care. With eCareManager, a clinician can become more efficient by using all the tools at their…

OnCall Health

4.5(131 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call scheduling. The medication ref…

Teladoc

2.2(37 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…

Philips eCareManager leads on user satisfaction with a 5.0-star rating across 1 reviews.

Philips eCareManager vs OnCall Health vs Teladoc — at a glance

FeaturePhilips eCareManagerOnCall HealthTeladoc
Rating5.0 / 54.5 / 52.2 / 5
Reviews113137
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnline24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAAHIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalUSUS

Key differences between Philips eCareManager and OnCall Health

  • User satisfaction: Philips eCareManager scores higher with a 5.0-star average.
  • Deployment: Philips eCareManager supports SaaS/Web/Cloud; OnCall Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Philips eCareManager vs OnCall Health vs Teladoc — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Philips eCareManager
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OnCall Health
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Teladoc
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Biggest differences

Start here before you go deeper into features.

Philips eCareManager

Best for

Individuals, Large Enterprises, Medium Business

OnCall Health

Best for healthcare providers needing integrated on-call and medication management.

Choose if
  • You require centralized on-call scheduling combined with medication refill tracking.
  • Your organization values a white label mobile app for patient engagement.
  • You are a healthcare clinic or medical practice with nursing and physician users.
Consider alternatives if
  • You are a very small practice or individual practitioner sensitive to unclear pricing.
  • Your organization lacks telemedicine or on-call scheduling needs.

Teladoc

Best for large healthcare providers needing broad telemedicine physician access.

Choose if
  • You require access to a wide network of board-certified physicians for acute and chronic care.
  • Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
  • You want multi-device patient access to support telemedicine across mobile and desktop environments.
Consider alternatives if
  • You are a small business with limited telemedicine needs and prefer simpler solutions.
  • You need transparent, fixed pricing and straightforward onboarding processes.

Philips eCareManager typically suits Individuals and Large Enterprises. OnCall Health tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

eCareManager is a web-based telemedicine platform designed to help clinicians in their practice and manage day-to-day patient care. With eCareManager, a clinician can become more efficient ... Read More about Philips eCareManager

OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call ... Read More about OnCall Health

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

7.1/10

8.2/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

2.2

(37)

Best Company Size

Small BusinessLarge Enterprises
Medium BusinessLarge Enterprises
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How do Philips eCareManager, OnCall Health and Teladoc Compare on Features?

Total Features

3 Features

6 Features

5 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Philips eCareManager, OnCall Health and Teladoc on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Page

        Pricing information not available

        OnCall Health pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🇺🇸 US

        Philips eCareManager vs OnCall Health User Reviews & Rating Comparison

        User Ratings

        5

        (based on 1 reviews)

        4.5

        (based on 131 reviews)

        2.2

        (based on 37 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

        What buyers like

        • Comprehensive patient management tools
        • Automated administrative tasks
        • Supports family communication

        Common complaints

        • Complex setup process
        • Limited integration options
        • User interface can be overwhelming

        Buyer sentiment

        Users generally appreciate the convenience and accountability features but note the need for clearer pricing and integration details.

        What buyers like

        • Ease of managing on-call schedules
        • User-friendly mobile app
        • Effective medication refill tracking

        Common complaints

        • Opaque pricing structure
        • Limited integration information

        Buyer sentiment

        Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency.

        What buyers like

        • Physician network breadth
        • Feature comprehensiveness
        • Platform accessibility

        Common complaints

        • Pricing opacity
        • User experience issues

        Pros and Cons

        • Streamlines administrative tasks, saving time for clinicians.

        • Enhances communication among healthcare teams.

        • Offers a wide range of patient management tools.

        • Initial setup may require significant time investment.

        • User interface may not be intuitive for all users.

        • Centralized management of on-call scheduling

        • White label smartphone app for patient engagement

        • Medication refill module tailored for nursing and physicians

        • Pricing not publicly disclosed, requiring sales contact

        • Limited information on integration capabilities

        • Access to a broad network of board-certified physicians

        • Comprehensive telemedicine features including video chat and prescription refills

        • Convenient multi-device access for patients

        • Lack of publicly available pricing information

        • Low overall user rating indicating potential usability or service issues

        Media and Screenshots

        Screenshots

        No screenshots available.

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        4 Screenshots

        No screenshots available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Philips eCareManager or OnCall Health?
        Philips eCareManager edges out the other on user ratings (5.0 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Philips eCareManager and OnCall Health offer a free trial?
        Neither Philips eCareManager nor OnCall Health currently lists a free trial.
        What is the starting price of Philips eCareManager vs OnCall Health?
        Philips eCareManager starts at Contact for pricing. OnCall Health starts at Contact for pricing.
        What are the top alternatives to Philips eCareManager?
        Top alternatives to Philips eCareManager include AGNES Interactive, AnywhereCare, ACETIAM, eVisit, Healimpilo.
        What are the top alternatives to OnCall Health?
        Top alternatives to OnCall Health include Spruce, AnywhereCare, CloudVisit Telemedicine, Mend, Healimpilo.

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