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Payworks vs Citrus Comparison

Last updated:

Payworks

4.6(20 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Medium Business

Payworks is a payment gateway for merchants who need to accept payments both online and at physical locations through a single integration, without running separate systems for each channel. It supports credit cards, deb…

Citrus

4.2(3 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Citrus is a payment gateway for small to medium-sized businesses that need to accept card payments, bank transfers, and mobile payments without depending on an external payment provider. Its in-house processing model giv…

Payworks leads on user satisfaction with a 4.6-star rating across 20 reviews.

Payworks vs Citrus — at a glance

FeaturePayworksCitrus
Rating4.6 / 54.2 / 5
Reviews203
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayment Gateway SoftwarePayment Gateway Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2GDPR
Data residencyGlobalUS

Key differences between Payworks and Citrus

  • Target audience: Payworks is built for Freelancers / Consultants and Medium Business, while Citrus targets Large Enterprises and Medium Business.
  • User satisfaction: Payworks scores higher with a 4.6-star average.
  • Deployment: Payworks supports SaaS/Web/Cloud; Citrus supports SaaS/Web/Cloud, Mobile - Android.

Payworks vs Citrus — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Payworks - Payment Gateway Software
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Citrus - Payment Gateway Software
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Payworks vs Citrus: Biggest differences

Start here before you go deeper into features.

Payworks

Best for

Freelancers / Consultants, Medium Business, Small Business

Citrus

Integrated payment gateway ideal for secure, multi-method payment acceptance.

Choose if
  • You need to accept diverse payment types without third-party providers
  • Your business requires a reliable and secure payment processing solution
  • You represent a finance or IT team in small to large enterprises
Consider alternatives if
  • You require transparent, self-serve pricing information upfront
  • You depend heavily on user reviews and ratings to inform purchasing decisions

Payworks typically suits Freelancers / Consultants and Medium Business. Citrus tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Payworks is a payment gateway for merchants who need to accept payments both online and at physical locations through a single integration, without running separate systems for each ... Read More about Payworks

Citrus is a payment gateway for small to medium-sized businesses that need to accept card payments, bank transfers, and mobile payments without depending on an external payment provider. ... Read More about Citrus

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

7.7/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.63

(20)

4.17

(3)

Best Company Size

—
Small BusinessLarge Enterprises
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Step 1 of 4

How big is your team?

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How do Payworks and Citrus Compare on Features?

Total Features

3 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Payworks and Citrus on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Payworks vs Citrus: Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Payworks vs Citrus Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✗ No
      ✗ No

      GDPR

      —
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Payworks User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      22

      8

      0

      0

      0

      2

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

      What buyers like

      • Multiple payment channels
      • Secure transactions
      • User-friendly interface

      Common complaints

      • Limited international payment options
      • Higher fees for certain transactions
      • Customer support can be slow

      Buyer sentiment

      No user reviews or ratings available to assess buyer sentiment.

      What buyers like

      • Flexible payment options
      • User-friendly interface
      • No external provider needed

      Common complaints

      • Limited advanced features
      • May lack customization options
      • Not ideal for high-volume transactions

      Pros and Cons

      • Supports a wide range of payment methods

      • Quick and easy setup process

      • User-friendly interface for merchants

      • Limited support for international payments

      • Potentially high transaction fees

      • Supports multiple payment methods including card, bank transfers, and mobile payments

      • Eliminates need for external payment providers

      • Focus on security and reliability

      • No publicly available pricing information

      • Lack of user ratings and reviews limits buyer confidence

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Payworks or Citrus? Tell buyers what actually differs.

      Top Alternatives to Payworks and Citrus in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Payworks or Citrus?
      Payworks edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Payworks and Citrus offer a free trial?
      Neither Payworks nor Citrus currently lists a free trial.
      What is the starting price of Payworks vs Citrus?
      Payworks starts at Contact for pricing. Citrus starts at Contact for pricing.
      What are the top alternatives to Payworks?
      Top alternatives to Payworks include Deal, Akurateco, Compass Payments Suite, Citrus, MoonClerk.
      What are the top alternatives to Citrus?
      Top alternatives to Citrus include Coriunder BAAS, Razorpay, Cashfree Payments, Trustly, Cheddar Up.