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Paytm Payment Gateway vs Citrus Comparison

Last updated:

Paytm Payment Gateway

4.5(86 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The Paytm gateway software offers you all the benefits a payment gateway should offer – and more. It comes with a seamless integration with Paytm Wallet, configurable SMS alerts, transaction confirmation email for buyers…

Citrus

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without the need for an external provi…

Paytm Payment Gateway leads on user satisfaction with a 4.5-star rating across 86 reviews.

Paytm Payment Gateway vs Citrus — at a glance

FeaturePaytm Payment GatewayCitrus
Rating4.5 / 5
Reviews86
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayment Gateway SoftwarePayment Gateway Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPR
Data residencyIndiaUS

Key differences between Paytm Payment Gateway and Citrus

  • Deployment: Paytm Payment Gateway supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Citrus supports SaaS/Web/Cloud, Mobile - Android.

Paytm Payment Gateway vs Citrus — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Citrus - Payment Gateway Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Paytm Payment Gateway

Best for SMEs needing fast, secure mobile and QR code payment processing.

Choose if
  • You run a retail or small-to-medium business accepting mobile and online payments.
  • You want seamless integration with Paytm Wallet for easy wallet balance transfers.
  • You need quick transaction settlements with instant payment notifications and security.
Consider alternatives if
  • Your business requires extensive international payment processing capabilities.
  • You need advanced marketplace integrations for complex multi-vendor environments.

Citrus

Integrated payment gateway ideal for secure, multi-method payment acceptance.

Choose if
  • You need to accept diverse payment types without third-party providers
  • Your business requires a reliable and secure payment processing solution
  • You represent a finance or IT team in small to large enterprises
Consider alternatives if
  • You require transparent, self-serve pricing information upfront
  • You depend heavily on user reviews and ratings to inform purchasing decisions

Paytm Payment Gateway: Best for SMEs needing fast, secure mobile and QR code payment processing. Citrus: Integrated payment gateway ideal for secure, multi-method payment acceptance.

Description

The Paytm gateway software offers you all the benefits a payment gateway should offer – and more. It comes with a seamless integration with Paytm Wallet, configurable SMS alerts, ... Read More about Paytm Payment Gateway

Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without ... Read More about Citrus

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.5

(86)

Best Company Size

1-50 employees51-500 employees
Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Citrus has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Paytm Payment Gateway and Citrus Compare on Features?

Total Features

7 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Paytm Payment Gateway and Citrus on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Paytm Payment Gateway pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇮🇳 India
      🇺🇸 US

      Paytm Payment Gateway User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      124

      8

      0

      0

      0

      2

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive buyer sentiment highlighting ease of use and quick settlements, tempered by occasional transaction delays and support inconsistencies.

      What buyers like

      • Ease of use
      • Quick transaction settlements
      • Security and payment notifications

      Common complaints

      • Transaction delays
      • Customer support inconsistencies

      Buyer sentiment

      No user reviews or ratings available to assess buyer sentiment.

      What buyers like

      • Flexible payment options
      • User-friendly interface
      • No external provider needed

      Common complaints

      • Limited advanced features
      • May lack customization options
      • Not ideal for high-volume transactions

      Pros and Cons

      • Fast and convenient conversion of Paytm gift wallet balances to bank accounts

      • High transaction success rate with 128-bit encryption and instant payment notifications

      • Lag-free application with easy settlement features and QR payment support

      • Occasional delays in transaction processing and complexity in payment settlements

      • Inconsistent customer support response times and occasional UI lags

      • Supports multiple payment methods including card, bank transfers, and mobile payments

      • Eliminates need for external payment providers

      • Focus on security and reliability

      • No publicly available pricing information

      • Lack of user ratings and reviews limits buyer confidence

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Business with Paytm

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to Paytm Payment Gateway and Citrus in 2026

      Alternatives

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Paytm Payment Gateway or Citrus?
      Paytm Payment Gateway edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Paytm Payment Gateway and Citrus offer a free trial?
      Neither Paytm Payment Gateway nor Citrus currently lists a free trial.
      What is the starting price of Paytm Payment Gateway vs Citrus?
      Paytm Payment Gateway starts at Contact for pricing. Citrus starts at Contact for pricing.
      What are the top alternatives to Paytm Payment Gateway?
      Top alternatives to Paytm Payment Gateway include PayU, DirecPay, PayPal, Instamojo, MobiKwik Payment Gateway.
      What are the top alternatives to Citrus?
      Top alternatives to Citrus include PayU, WePay, Instamojo, Paytm Payment Gateway, MobiKwik Payment Gateway.

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