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PaySimple vs Citrus Comparison

Last updated:

PaySimple

4.1(684 reviews)

Starting at $59.95 /Month

  • Freelancers / Consultants
  • Large Enterprises

PaySimple is a payment gateway application that can be used by online merchants to process credit card payments on their site. It is a software as a service (SaaS) solution that allows you to setup and run an e-commerce…

Citrus

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without the need for an external provi…

PaySimple leads on user satisfaction with a 4.1-star rating across 684 reviews.

PaySimple vs Citrus — at a glance

FeaturePaySimpleCitrus
Rating4.1 / 5
Reviews684
Starting price$59.95 /MonthContact for pricing
Free trial No No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayment Gateway SoftwarePayment Gateway Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPRGDPR
Data residencyUSUS

Key differences between PaySimple and Citrus

  • Pricing: PaySimple starts at $59.95 /Month. Citrus pricing is not publicly listed.
  • Target audience: PaySimple is built for Freelancers / Consultants and Large Enterprises, while Citrus targets Large Enterprises and Medium Business.
  • Deployment: PaySimple supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Citrus supports SaaS/Web/Cloud, Mobile - Android.

PaySimple vs Citrus — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PaySimple - Payment Gateway Software
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Citrus - Payment Gateway Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

PaySimple

Best for small to mid-size businesses needing streamlined credit card payment processing.

Choose if
  • You run a small or mid-size retail or service business requiring recurring billing.
  • You want an intuitive, easy-to-use platform with integrated merchant services.
  • You need convenient scheduling of future payments and simple transaction management.
Consider alternatives if
  • You are a large enterprise needing highly customizable payment solutions.
  • You require 24/7 customer support and transparent, straightforward billing.

Citrus

Integrated payment gateway ideal for secure, multi-method payment acceptance.

Choose if
  • You need to accept diverse payment types without third-party providers
  • Your business requires a reliable and secure payment processing solution
  • You represent a finance or IT team in small to large enterprises
Consider alternatives if
  • You require transparent, self-serve pricing information upfront
  • You depend heavily on user reviews and ratings to inform purchasing decisions

PaySimple: Best for small to mid-size businesses needing streamlined credit card payment processing. Citrus: Integrated payment gateway ideal for secure, multi-method payment acceptance.

Description

PaySimple is a payment gateway application that can be used by online merchants to process credit card payments on their site. It is a software as a service (SaaS) solution that allows you ... Read More about PaySimple

Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without ... Read More about Citrus

Entry Level Pricing

  • Starts from $59.95
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Citrus has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do PaySimple and Citrus Compare on Features?

Total Features

6 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare PaySimple and Citrus on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $59.95
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      PaySimple pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      PaySimple User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      63

      28

      2

      1

      3

      2

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use and responsive support, tempered by concerns over billing clarity and support availability.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Streamlined payment processing

      Common complaints

      • Limited support hours
      • Complex payment plan adjustments

      Buyer sentiment

      No user reviews or ratings available to assess buyer sentiment.

      What buyers like

      • Flexible payment options
      • User-friendly interface
      • No external provider needed

      Common complaints

      • Limited advanced features
      • May lack customization options
      • Not ideal for high-volume transactions

      Pros and Cons

      • Streamlined payment processes with easy transaction and schedule management

      • Intuitive user experience facilitating payment handling and report generation

      • Responsive and helpful customer support

      • Limited customer support hours

      • Complexity in adjusting and editing payment plans

      • Supports multiple payment methods including card, bank transfers, and mobile payments

      • Eliminates need for external payment providers

      • Focus on security and reliability

      • No publicly available pricing information

      • Lack of user ratings and reviews limits buyer confidence

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Hastings on Hudson

      Hastings on Hudson

      Brabo Payroll

      Brabo Payroll

      Sea Breeze Syrups

      Sea Breeze Syrups

      No Customers information available.

      Media and Screenshots

      Screenshots

      Time Line screenshot

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      5 Videos

      No videos available.

      Top Alternatives to PaySimple and Citrus in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, PaySimple or Citrus?
      PaySimple edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do PaySimple and Citrus offer a free trial?
      Neither PaySimple nor Citrus currently lists a free trial.
      What is the starting price of PaySimple vs Citrus?
      PaySimple starts at $59.95 /Month. Citrus starts at Contact for pricing.
      What are the top alternatives to PaySimple?
      Top alternatives to PaySimple include Stripe Payments, WePay, Square Payments, SuperPay, Paystand.
      What are the top alternatives to Citrus?
      Top alternatives to Citrus include PayU, WePay, Instamojo, Paytm Payment Gateway, MobiKwik Payment Gateway.

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