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Compare Pattr vs ContactEngine

Pattr - Conversation Intelligence Software
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ContactEngine - Conversation Intelligence Software
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Overview

Description

Introducing Pattr, an innovative Conversational AI platform designed to revolutionize customer experiences. With its powerful abilities, Pattr empowers, enhances, and comprehends all your ... Read More

ContactEngine is an advanced conversational AI that revolutionizes customer service. Customers can interact through their choice of channels, enabling faster and more efficient operations ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.5

(33)
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Software Demo

Demo

Features

Total Features

23 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          4.5

          (based on 33 reviews)

          No reviews available for the product

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          Pattr is a standout Conversational AI platform that transforms customer service into a proactive, intelligent engagement experience. With real-time processing and multilingual support, it enables ...Read more

          ContactEngine is a compelling solution for organizations seeking to modernize customer service through proactive, AI-powered conversations. Its standout feature is the ability to anticipate ...Read more

          Pros and Cons
          • Pattr delivers real-time analysis and response during customer interactions, allowing for immediate personalization and engagement without delay.

          • Built to handle large-scale customer communication, Pattr ensures that enterprises can manage high volumes of interactions efficiently without compromising quality.

          • By eliminating mundane and ineffective dialogue, Pattr enhances customer experience with more human-like, emotionally aware conversations.

          • Pattr’s support for multiple languages helps businesses serve diverse customer bases across different regions seamlessly.

          • Pattr focuses strictly on conversational AI, lacking features like scheduling, reservations, or calendar integrations, which limits its use in operational planning.

          • Seamless performance depends heavily on external API integrations, which may require technical expertise to implement and maintain.

          • ContactEngine doesn’t wait for customers to reach out—it anticipates their needs and initiates conversations, drastically improving responsiveness and reducing customer effort.

          • With support for multiple communication channels, users can interact using their preferred method—be it SMS, email, or voice—enhancing accessibility and satisfaction.

          • The platform uses advanced AI to hold intelligent, context-aware conversations, making customer interactions feel more personalized and human.

          • By automating routine inquiries and outreach, ContactEngine helps organizations reduce support costs and redirect human agents to more complex tasks.

          • Initial setup and integration with existing CRM or ERP systems might require significant IT involvement and technical understanding.

          • Although basic insights are available, more advanced, real-time, or customizable analytics dashboards may be limited without additional tools or upgrades.

          Customers

          Customers
          Butterfly

          Butterfly

          Metro

          Metro

          Fight Centre

          Fight Centre

          No Customers information available.

          Media and Screenshots

          Screenshots
          Pattr

          4 Screenshots

          ContactEngine

          2 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Pattr nor ContactEngine offers a free trial.

          Pattr is designed for Large Enterprises, Medium Business and Small Business.

          ContactEngine is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Pattr and ContactEngine are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Pattr includes Konverse AI, Conversational AI Bot, SAP Conversational AI, Kindly Conversion Optimization, StoryFile Conversa, Convin, ExecVision, ContactEngine and Dialogbot.AI.

          Some top alternatives to ContactEngine includes GenieTalk.ai, NordPass, Konverse AI, Conversational AI Bot, OneBot, Kindly Conversion Optimization, Convin, Avoma and Gong.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].