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Patient Prism vs Eclipse PM Comparison

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Patient Prism

5.0(20 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Patient Prism is dental practice management software that tracks inbound call performance, including call conversions, call volume, voicemails, hang-ups, and new patient acquisition sources. It sends real-time alerts to…

Eclipse PM

3.9(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Eclipse PM - the ultimate Practice Management Software! This powerful tool streamlines patient care with its multifaceted documentation, allowing for quick creation of SOAP Notes and secure PDF submission. HI…

Patient Prism leads on user satisfaction with a 5.0-star rating across 20 reviews.

Patient Prism vs Eclipse PM — at a glance

FeaturePatient PrismEclipse PM
Rating5.0 / 53.9 / 5
Reviews2010
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryMedical Practice Management SoftwareMedical Practice Management Software
PlatformsBrowser Based (Cloud)SaaS/Web/Cloud, Installed - Windows
APIAvailable—
Support modesOnlineOnline
CertificationsHIPAAHIPAA
Data residencyUSUS

Key differences between Patient Prism and Eclipse PM

  • User satisfaction: Patient Prism scores higher with a 5.0-star average.
  • Deployment: Patient Prism supports Browser Based (Cloud); Eclipse PM supports SaaS/Web/Cloud, Installed - Windows.

Patient Prism vs Eclipse PM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Medical Practice Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Patient Prism
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Eclipse PM - Medical Practice Management Software
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Patient Prism vs Eclipse PM: Biggest differences

Start here before you go deeper into features.

Patient Prism

Best for dental practices needing detailed call and patient acquisition analytics.

Choose if
  • You want real-time insights into call conversions and patient acquisition metrics.
  • Your team requires comprehensive tracking of call volume, voicemails, and hang-ups.
  • You need detailed analytics on why patients don’t book appointments and their referral sources.
Consider alternatives if
  • You are a solo dental practitioner without dedicated administrative staff.
  • You require transparent, fixed pricing or extensive integrations with existing dental software.

Eclipse PM

Best for

Large Enterprises, Medium Business, Small Business

Patient Prism typically suits Large Enterprises and Small Business. Eclipse PM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Patient Prism is dental practice management software that tracks inbound call performance, including call conversions, call volume, voicemails, hang-ups, and new patient acquisition ... Read More about Patient Prism

Introducing Eclipse PM - the ultimate Practice Management Software! This powerful tool streamlines patient care with its multifaceted documentation, allowing for quick creation of SOAP ... Read More about Eclipse PM

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.85

(10)

Best Company Size

Small BusinessMedium Business
—
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Step 1 of 4

How big is your team?

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How do Patient Prism and Eclipse PM Compare on Features?

Total Features

6 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Patient Prism and Eclipse PM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Patient Prism vs Eclipse PM: Other Details

Organization Types supported

  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Available
  • Not Available
Get help choosing
Get help choosing

Patient Prism vs Eclipse PM Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA

✓ Yes
✓ Yes

Data Encryption

✓ Yes
—

Data Residency

🇺🇸 US
🇺🇸 US

Patient Prism User Reviews & Rating Comparison

User Ratings

5

(based on 20 reviews)

Rating Distribution

0

0

0

0

0

6

10

0

4

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users highly value Patient Prism for its detailed call tracking and patient acquisition insights, reflected in a perfect rating from a small but positive user base.

What buyers like

  • Call conversion tracking
  • Real-time analytics
  • Patient acquisition insights

Common complaints

  • Pricing transparency
  • Integration limitations

Buyer sentiment

Buyer sentiment is mixed to positive across 20 reviews, with clear strengths and a few common watchouts.

What buyers like

  • Simplistic and easy to use interface, suitable for first-time users.
  • Efficient in organizing schedules and appointments.
  • Customizable SOAP notes and user-friendly features.

Common complaints

  • Occasional crashes leading to data loss, especially during critical times.
  • Lack of automatic email notifications for patient appointments.
  • Limited search capabilities and reports, making some tasks less user-friendly.

Pros and Cons

  • Real-time insights into call conversions and patient acquisition metrics

  • Comprehensive tracking of call volume, voicemails, and hang-ups

  • Detailed analytics on reasons for not booking appointments and patient sources

  • Pricing is quotation-based and not publicly disclosed

  • Limited information on integration with other dental practice management tools

  • Comprehensive documentation tools enhance patient care.

  • KIOSK features streamline patient data entry.

  • Custom forms improve administrative efficiency.

  • Setup can be complex and time-consuming.

  • Training may be necessary for optimal use.

Positive Reviews

No reviews available for the product

No reviews available for the product

Negative Reviews

No reviews available for the product

No reviews available for the product

Used Patient Prism or Eclipse PM? Tell buyers what actually differs.

Patient Prism and Eclipse PM Customers

Customers

Smile Design Dentistry

Smile Design Dentistry

Riccobene Family Dentistry

Riccobene Family Dentistry

Renken Dentistry

Renken Dentistry

No Customers information available.

Media and Screenshots

Screenshots

Dental Call and Marketing Tracking screenshot

4 Screenshots

No screenshots available.

Top Alternatives to Patient Prism and Eclipse PM in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Patient Prism or Eclipse PM?
Patient Prism edges out the other on user ratings (5.0 vs 3.9). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
Do Patient Prism and Eclipse PM offer a free trial?
Neither Patient Prism nor Eclipse PM currently lists a free trial.
What is the starting price of Patient Prism vs Eclipse PM?
Patient Prism starts at Contact for pricing. Eclipse PM starts at Contact for pricing.
What are the top alternatives to Patient Prism?
Top alternatives to Patient Prism include CollaborateMD, McKesson Pharmacy Systems, FocusOne Solution, HPlusPro, Eclipse PM.
What are the top alternatives to Eclipse PM?
Top alternatives to Eclipse PM include Clinicient, Eyefinity Practice Management, WebPT, MacPractice MD, HelloNote.