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Passbase vs Onfido Comparison

Last updated:

Passbase

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Passbase is the free open source identity, access management and password manager built for teams. All the team member’s credentials are safely stored and protected by military-grade encryption. It’s easy to use, secure,…

Onfido

2.3(155 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

Onfido leads on user satisfaction with a 2.3-star rating across 155 reviews.

Passbase vs Onfido — at a glance

FeaturePassbaseOnfido
Rating2.3 / 5
Reviews155
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity and Access Management (IAM) SoftwareIdentity Verification Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPRSOC 2, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between Passbase and Onfido

  • Free trial: Passbase offers a free trial; Onfido does not.
  • Deployment: Passbase supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Passbase vs Onfido — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity and Access Management (IAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Passbase
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Onfido - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Passbase

Best for

Large Enterprises, Medium Business, Small Business

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if
  • You need a hybrid AI and human expert identity verification process.
  • Your company operates in financial services, marketplaces, or gig economy sectors.
  • You require flexible, configurable workflows for medium to large teams.
Consider alternatives if
  • You are a startup with a very limited budget needing low-cost solutions.
  • You want simple, low-touch identity verification with easy integration.

Passbase typically suits Large Enterprises and Medium Business. Onfido tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Passbase is the free open source identity, access management and password manager built for teams. All the team member’s credentials are safely stored and protected by military-grade ... Read More about Passbase

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

7.9/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Passbase has not given any software demo yet

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How do Passbase and Onfido Compare on Features?

Total Features

5 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Passbase and Onfido on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Passbase pricing

      Pricing information not available

      Other Details

      Organization Types supported

          Platforms Supported

          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes

          Data Residency

          🇺🇸 US
          🌐 Global

          Passbase User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for this product

          68

          33

          5

          3

          202

          Spotsaas Editor’s POV generated by AI

          What buyers like

          • Open source and free
          • Military-grade encryption
          • User-friendly interface

          Common complaints

          • Limited enterprise features
          • May require technical setup
          • Less support for large teams

          Buyer sentiment

          Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology.

          What buyers like

          • Accuracy of biometric verification
          • Comprehensive identity checks
          • Automation features to streamline onboarding

          Common complaints

          • Poor customer support
          • Complex integration process

          Pros and Cons

          • Strong focus on security with encryption.

          • Open-source nature allows for customization.

          • User-friendly design enhances team collaboration.

          • May lack advanced features for larger enterprises.

          • Technical setup might be challenging for non-technical users.

          • Advanced biometric verification using facial recognition and document checks

          • Combination of automated checks with human expert review for accuracy

          • Features that simplify onboarding such as auto-fill forms and glare detection

          • Relatively low user rating (2.3/5) indicating possible reliability or usability issues

          • Pricing is quotation-based with no public transparency

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          Orange

          Orange

          Revolut

          Revolut

          Remitly

          Remitly

          Media and Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

          Top Alternatives to Passbase and Onfido in 2026

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          Related Blogs and Articles for Identity Verification Software

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Passbase or Onfido?
          Onfido edges out the other on user ratings (2.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Passbase and Onfido offer a free trial?
          Passbase offers a free trial. Onfido does not.
          What is the starting price of Passbase vs Onfido?
          Passbase starts at Contact for pricing. Onfido starts at Contact for pricing.
          What are the top alternatives to Passbase?
          Top alternatives to Passbase include Veriff, OneLogin, SAASPASS, heylogin, Shufti Pro.
          What are the top alternatives to Onfido?
          Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.

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