osTicket vs GitHub - Which Help Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	osTicket (42) Get Quote Get Quote	GitHub (522) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More	GitHub is a Web-based Git repository hosting service operated by GitHub, Inc. It offers all of the distributed revision control and source code management functionality of Git as well as ... Read More
Entry Level Pricing	Starts from $9	Starts from $4
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.6/10	9.8/10
User Ratings	4.3 (56)	4.6 (7709)
	Get Quote	Get Quote

Software Demo

Demo

How do osTicket and GitHub Compare on Features?

Total Features	16 Features	10 Features
Unique Features
	Get Quote	Get Quote

What Do osTicket and GitHub Cost?

Pricing Option
Starting From	$9	$4
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Installed - Mac Installed - Windows Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud)	Installed - Mac Installed - Windows Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

osTicket User Reviews & Rating Comparison

User Ratings	4.3 (based on 56 reviews)	4.6 (based on 7709 reviews)
Rating Distribution	Excellent 31 Very Good 8 Good 2 Poor 0 Terible 1	Excellent 466 Very Good 52 Good 2 Poor 0 Terible 2
Expert's Review generated by AI	No Expert ai Review available for the product	GitHub stands out as a top choice for developers seeking a user-friendly and powerful version control system. Its intuitive GUI streamlines repository maintenance, facilitating seamless ...Read more
Pros and Cons	Pros and Cons of osTicket	Pros and Cons of GitHub Easy to learn and use, with steps for setting up repositories and contributing to projects. User-friendly GUI for repository maintenance, enhancing collaboration and code sharing. Cloud-based version repository tool with robust desktop and web clients. Provides features like pull request reviews, GitHub Actions, and great integration with other services. Some features require a paid subscription, limiting functionalities like creating pages using private repositories. The tool can be complex and intimidating for beginners, especially in code comparison and search functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	American Airlines Anaplan ADEO

Media and Screenshots

Screenshots	11 Screenshots	7 Screenshots
Videos	1 Videos	3 Videos

Top Alternatives to osTicket and GitHub in 2025

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	LiveCode 4.3 Codeanywhere Visual Studio IDE 4.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both osTicket and GitHub offer a Free Trial.

osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

GitHub is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for osTicket Starts at $9/User/Month whereas for GitHub Starts at $4/User/Month.

Some top alternatives to osTicket includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

Some top alternatives to GitHub includes LiveCode, Codeanywhere, Visual Studio IDE, CodeinCloud, GitLive, Microsoft Azure, GitLab, CodeSee and Bitbucket.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

osTicket vs GitHub - Which Help Desk Software Platform Is Better in July 2025?

osTicket

GitHub

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do osTicket and GitHub Compare on Features?

Total Features

Unique Features

What Do osTicket and GitHub Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

osTicket User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of osTicket

Pros and Cons of GitHub

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to osTicket and GitHub in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure