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OpenPhone vs FluentStream Comparison

Last updated:

OpenPhone

4.3(84 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this powerful software. Cut down on interr…

FluentStream

4.8(13 reviews)

Starting at $20 /User/Month

  • Large Enterprises
  • Medium Business

Introducing FluentStream – the ultimate cloud-based solution for all your business communication needs. Designed with call centers in mind, this innovative software offers fully hosted VoIP services for seamless telecomm…

FluentStream leads on user satisfaction with a 4.8-star rating across 13 reviews.

OpenPhone vs FluentStream — at a glance

FeatureOpenPhoneFluentStream
Rating4.3 / 54.8 / 5
Reviews8413
Starting price$10 /User/Month$20 /User/Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnline24/7 (Live rep), Online
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between OpenPhone and FluentStream

  • Pricing: OpenPhone starts at $10 /User/Month, while FluentStream starts at $20 /User/Month.
  • Free trial: OpenPhone offers a free trial; FluentStream does not.
  • User satisfaction: FluentStream scores higher with a 4.8-star average.
  • Deployment: OpenPhone supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FluentStream supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

OpenPhone vs FluentStream — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OpenPhone - New SaaS Software
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Talk to an expert
FluentStream - VoIP Providers
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

OpenPhone

Best for small to mid-sized remote teams needing simple cloud phone systems.

Choose if
  • You want an easy-to-use cloud phone system accessible from anywhere.
  • You need to separate personal and professional communications clearly.
  • Your team requires basic call routing with IVR, extensions, and shared lines.
Consider alternatives if
  • Your enterprise demands highly customized or advanced telephony infrastructure.
  • You require an on-premises phone system rather than a cloud solution.

FluentStream

Best for call centers needing seamless Salesforce integration and responsive support.

Choose if
  • You operate a small to medium call center or customer support team.
  • You require easy integration with Salesforce and popular business tools.
  • You prioritize cost-effective VoIP with strong customer service responsiveness.
Consider alternatives if
  • Your business demands advanced mobile app functionality, especially on iOS.
  • You need extensive custom app integrations beyond standard connectors.

OpenPhone: Best for small to mid-sized remote teams needing simple cloud phone systems. FluentStream: Best for call centers needing seamless Salesforce integration and responsive support.

Description

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this ... Read More about OpenPhone

Introducing FluentStream – the ultimate cloud-based solution for all your business communication needs. Designed with call centers in mind, this innovative software offers fully hosted VoIP ... Read More about FluentStream

Entry Level Pricing

  • Starts from $10
  • Starts from $20

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.3

(84)

4.8

(13)

Best Company Size

1-50 employees51-500 employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do OpenPhone and FluentStream Compare on Features?

Total Features

8 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare OpenPhone and FluentStream on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10
      • $20

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      OpenPhone pricing
      FluentStream pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      OpenPhone User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1775

      182

      42

      10

      84

      12

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate OpenPhone for its ease of use and cloud accessibility but note concerns about pricing transparency and advanced feature limitations.

      What buyers like

      • Ease of use
      • Cloud accessibility
      • Call routing features

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Buyer sentiment

      Users generally express high satisfaction with FluentStream's integration capabilities, customer support, and cost-effectiveness, despite some minor technical and mobile app limitations.

      What buyers like

      • Integration with Salesforce
      • Customer service quality
      • Ease of use

      Common complaints

      • Call forwarding issues
      • Mobile app limitations

      Pros and Cons

      • Cloud-based access enabling remote work

      • Separation of personal and professional communication

      • Call recording and call routing features like IVR and extensions

      • Lack of publicly available pricing details

      • Potential limitations for very large enterprises

      • Seamless integration with Salesforce and other popular tools

      • Exceptional and responsive customer service

      • Cost-effective pricing compared to competitors

      • Occasional call forwarding failures reported by users

      • Limited mobile app functionality, especially after iOS updates

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Complete Health

      Complete Health

      Galvanize

      Galvanize

      Homewatch Care Givers

      Homewatch Care Givers

      Media and Screenshots

      Screenshots

      No screenshots available.

      Emergency Route

      6 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      6 Videos

      Top Alternatives to OpenPhone and FluentStream in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, OpenPhone or FluentStream?
      FluentStream edges out the other on user ratings (4.8 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do OpenPhone and FluentStream offer a free trial?
      OpenPhone offers a free trial. FluentStream does not.
      What is the starting price of OpenPhone vs FluentStream?
      OpenPhone starts at $10 /User/Month. FluentStream starts at $20 /User/Month.
      What are the top alternatives to OpenPhone?
      Top alternatives to OpenPhone include Dialpad Talk, RingCentral Office, Vonage Business, Grasshopper, Dialpad Sell.
      What are the top alternatives to FluentStream?
      Top alternatives to FluentStream include CloudTalk, Dialpad Talk, Jive Voice, Vonage Business, 4PSA VoipNow.

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