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Onfido vs Trust Swiftly Comparison

Last updated:

Onfido

2.3(322 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

Trust Swiftly

Starting at $29 /month

  • Free Trial
  • Large Enterprises
  • Medium Business

Trust Swiftly allows businesses to easily add multiple methods to verify their customers. No coding is required to get started, and advanced workflows can be built with integrations to existing fraud tools. Trust Swiftly…

Onfido leads on user satisfaction with a 2.3-star rating across 322 reviews.

Onfido vs Trust Swiftly — at a glance

FeatureOnfidoTrust Swiftly
Rating2.3 / 5
Reviews322
Starting priceContact for pricing$29 /month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity Verification SoftwareIdentity Verification Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001
Data residencyGlobal

Key differences between Onfido and Trust Swiftly

  • Pricing: Trust Swiftly starts at $29 /month. Onfido pricing is not publicly listed.
  • Free trial: Trust Swiftly offers a free trial; Onfido does not.
  • Deployment: Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Trust Swiftly supports SaaS/Web/Cloud.

Onfido vs Trust Swiftly — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Onfido - New SaaS Software
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Trust Swiftly logo
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if
  • You need a hybrid AI and human expert identity verification process.
  • Your company operates in financial services, marketplaces, or gig economy sectors.
  • You require flexible, configurable workflows for medium to large teams.
Consider alternatives if
  • You are a startup with a very limited budget needing low-cost solutions.
  • You want simple, low-touch identity verification with easy integration.

Trust Swiftly

Best for

Large Enterprises, Medium Business, Small Business

Onfido typically suits Large Enterprises and Medium Business. Trust Swiftly tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido

Trust Swiftly allows businesses to easily add multiple methods to verify their customers. No coding is required to get started, and advanced workflows can be built with integrations to ... Read More about Trust Swiftly

Entry Level Pricing

  • Not Available
  • Starts from $29

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

2.29

(322)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Onfido and Trust Swiftly Compare on Features?

Total Features

6 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Onfido and Trust Swiftly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $29

      Pricing Plans

      • Not Available
      • Starter

        $29

        /month

        • 50 included verifications

        • 1 admin

        • E-mail, Google Authenticator, Phone SMS

        Show more +

      • Business

        $149

        /month

        • 100 included verifications

        • Unlimited users

        • E-mail, Google Authenticator, Phone SMS

        Show more +

      • Enterprise

        Custom

        • E-mail, Google Authenticator, Phone SMS

        • ID, Documents, Social, Signature

        • PayPal, Banking, Video/Selfies

        Show more +

      Pricing Page

      Pricing information not available

      Trust Swiftly pricing

      Other Details

      Organization Types supported

          Platforms Supported

          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No

          GDPR

          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global

          Onfido User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          68

          33

          5

          3

          202

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology.

          What buyers like

          • Accuracy of biometric verification
          • Comprehensive identity checks
          • Automation features to streamline onboarding

          Common complaints

          • Poor customer support
          • Complex integration process

          No expert review available for this product

          Pros and Cons

          • Advanced biometric verification using facial recognition and document checks

          • Combination of automated checks with human expert review for accuracy

          • Features that simplify onboarding such as auto-fill forms and glare detection

          • Relatively low user rating (2.3/5) indicating possible reliability or usability issues

          • Pricing is quotation-based with no public transparency

          No pros or cons available for this product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Used Onfido or Trust Swiftly? Tell buyers what actually differs.

          List of Customers

          Customers

          Orange

          Orange

          Revolut

          Revolut

          Remitly

          Remitly

          No Customers information available.

          Media and Screenshots

          Videos

          video-0

          1 Videos

          video-0

          1 Videos

          Top Alternatives to Onfido and Trust Swiftly in 2026

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          Related Blogs and Articles for Identity Verification Software

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Onfido or Trust Swiftly?
          Onfido edges out the other on user ratings (2.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Onfido and Trust Swiftly offer a free trial?
          Trust Swiftly offers a free trial. Onfido does not.
          What is the starting price of Onfido vs Trust Swiftly?
          Onfido starts at Contact for pricing. Trust Swiftly starts at $29 /month.
          What are the top alternatives to Onfido?
          Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.
          What are the top alternatives to Trust Swiftly?
          Top alternatives to Trust Swiftly include Pipl, The Closing Docs, FACEKI, LifeLock, LEM Verify.