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OnBase vs IT Glue Comparison

Last updated:

OnBase

4.2(330 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

OnBase provides enterprise information management capabilities that can help businesses optimise operations. It enables centralised secure storage of important content, allowing relevant data to be effortlessly delivered…

IT Glue

4.6(103 reviews)

Starting at $29 /User/Month

  • Large Enterprises
  • Medium Business

IT Glue is an innovative IT documentation management platform designed to maximise efficiency, transparency, and consistency within the team. It makes it easy to link a plethora of related documents quickly and provide u…

IT Glue leads on user satisfaction with a 4.6-star rating across 103 reviews.

OnBase vs IT Glue — at a glance

FeatureOnBaseIT Glue
Rating4.2 / 54.6 / 5
Reviews330103
Starting priceContact for pricing$29 /User/Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryEnterprise Content Management (ECM) SoftwareEnterprise Content Management (ECM) Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep)Business Hours, Online
CertificationsHIPAA, GDPRSOC 2
Data residencyGlobalUS

Key differences between OnBase and IT Glue

  • Pricing: IT Glue starts at $29 /User/Month. OnBase pricing is not publicly listed.
  • User satisfaction: IT Glue scores higher with a 4.6-star average.
  • Deployment: OnBase supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; IT Glue supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

OnBase vs IT Glue — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Enterprise Content Management (ECM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OnBase - New SaaS Software
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Talk to an expert
IT Glue - New SaaS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

OnBase

Best for large enterprises needing customizable, secure content management solutions.

Choose if
  • You require centralized, secure storage for sensitive enterprise content.
  • Your organization needs a low-code platform to build tailored business process automations.
  • You want to improve productivity and reduce operational risks through flexible workflows.
Consider alternatives if
  • You are a small business with limited IT resources and need simple, out-of-the-box solutions.
  • You cannot accommodate complex, resource-intensive implementation and prefer transparent pricing.

IT Glue

Best for

Large Enterprises, Medium Business, Small Business

OnBase typically suits Large Enterprises and Medium Business. IT Glue tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

OnBase provides enterprise information management capabilities that can help businesses optimise operations. It enables centralised secure storage of important content, allowing relevant ... Read More about OnBase

IT Glue is an innovative IT documentation management platform designed to maximise efficiency, transparency, and consistency within the team. It makes it easy to link a plethora of related ... Read More about IT Glue

Entry Level Pricing

  • Not Available
  • Starts from $29

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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How do OnBase and IT Glue Compare on Features?

Total Features

12 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare OnBase and IT Glue on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $29

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      IT Glue pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Large Enterprises
      • Small Business
      • Medium Business

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      OnBase User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      146

      74

      22

      8

      0

      213

      62

      6

      2

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate OnBase for its robust content management and customization but note complexity and pricing as challenges.

      What buyers like

      • Customization flexibility
      • Security and compliance
      • Productivity improvements

      Common complaints

      • Complex implementation
      • Opaque pricing

      Buyer sentiment

      Buyer sentiment is very strong across 284 reviews, with consistently positive feedback.

      What buyers like

      • Maximizes team efficiency
      • Real-time document access
      • Supports numerous integrations

      Common complaints

      • May require setup time
      • Learning curve for new users
      • Limited offline access

      Pros and Cons

      • Centralized secure storage of important content

      • Low-code customization capabilities

      • Improves productivity and reduces operational risk

      • Pricing is quotation based and not publicly available

      • Implementation can be complex and resource intensive

      • Enhances team collaboration through centralized documentation.

      • Real-time access improves efficiency and transparency.

      • Strong integration capabilities with popular software.

      • Initial setup may take time and effort.

      • New users may face a learning curve.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Alliant Credit Union

      Alliant Credit Union

      PEMCO Insurance

      PEMCO Insurance

      ITque

      ITque

      GCITS

      GCITS

      Nexustek

      Nexustek

      Media and Screenshots

      Screenshots

      No screenshots available.

      IT Glue screenshot

      5 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to OnBase and IT Glue in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, OnBase or IT Glue?
      IT Glue edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do OnBase and IT Glue offer a free trial?
      Neither OnBase nor IT Glue currently lists a free trial.
      What is the starting price of OnBase vs IT Glue?
      OnBase starts at Contact for pricing. IT Glue starts at $29 /User/Month.
      What are the top alternatives to OnBase?
      Top alternatives to OnBase include Laserfiche, Greenbox, Ezidox, Box, Box Relay.
      What are the top alternatives to IT Glue?
      Top alternatives to IT Glue include Confluence, Hudu, SutiDMS, netDocShare, Uphint.

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