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Observe.AI vs SmartSpeech vs Summatti - Which Tool Fits Your Business?

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SmartSpeech - Speech Analytics Software
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Summatti - Speech Analytics Software
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TL;DR - Quick Comparison Summary

Description

Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, ... Read More

SmartSpeech is a cutting-edge speech analytics software designed for contact centers. With top-notch analytics capabilities, it organizes data into various dimensions and measurements, ... Read More

Introducing Summatti - the ultimate platform for understanding customer needs with ease. Powered by AI-driven speech analytics, Summatti is a user-friendly and code-free tool ideal for QA ... Read More

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

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Software Demo

Demo

Summatti has not given any software demo yet

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What Do Observe.AI, SmartSpeech and Summatti Cost?

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Small Business
        • Medium Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Small Business
        • Medium Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Small Business
        • Medium Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
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        Observe.AI vs SmartSpeech User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        Excellent

        158

        Very Good

        34

        Good

        4

        Poor

        1

        Terible

        0

        No reviews available for the product

        No reviews available for the product

        Expert's Review generated by AI

        Observe.AI is hailed as a valuable tool for enhancing call center operations. Users appreciate its user-friendly interface and advanced features that simplify call analysis and feedback ...Read more

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of Observe.AI

        • Provides comprehensive breakdown of call aspects for coaching and meetings.

        • Advanced intelligence for call analysis, including specific word searches.

        • User-friendly interface that is easy to navigate and share data.

        • Constantly monitors agent work to enhance coaching and service quality.

        • System still needs to recognize Spanish for broader customer coverage.

        • Training AI can be time-consuming before full functionality.

        Pros and Cons of SmartSpeech

        Pros and Cons of Summatti

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Hello Fresh

        Hello Fresh

        ITC Limited

        ITC Limited

        Jolera

        Jolera

        Media and Screenshots

        Screenshots

        No screenshots available.

        SmartSpeech Updates

        2 Screenshots

        Dashboard

        1 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Observe.AI nor SmartSpeech offers a free trial.

        Observe.AI is designed for Large Enterprises, Medium Business and Small Business.

        SmartSpeech is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Observe.AI and SmartSpeech are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Observe.AI includes Sales.AI, Enthu.ai, NeoSound Intelligence, VoiceBase, SmartSpeech and Oxus.AI.

        Some top alternatives to SmartSpeech includes NeoSound Intelligence, VoiceBase, Verint Speech Analytics, Awaken Conversations, Castel Explore, Contexta360, Speechmate and Saketa SharePoint Migrator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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