Observe.AI vs Cognitive View vs SmartSpeech - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Observe.AI (197) Get Quote Get Quote	Cognitive View (3) Get Quote Get Quote	SmartSpeech Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, ... Read More	Cognitive View is a cutting-edge communication and collaboration monitoring software that provides invaluable insights and overviews for your business. Founded in 2018, it combines ... Read More	SmartSpeech is a cutting-edge speech analytics software designed for contact centers. With top-notch analytics capabilities, it organizes data into various dimensions and measurements, ... Read More
Free Trial Availability	No free trial	Free Trial available	No free trial
User Ratings	4.5 (123)	4.8 (2)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

What Do Observe.AI, Cognitive View and SmartSpeech Cost?

Pricing Option
Pricing Plans	Not Available	Not Available	Not Available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Medium Business Freelancers Individuals	Large Enterprises Small Business Medium Business Freelancers Individuals	Large Enterprises Small Business Medium Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android Mobile - iOS	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android Mobile - iOS	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android Mobile - iOS
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available	Not Available
	Get Quote	Get Quote	Get Quote

Observe.AI vs Cognitive View User Reviews & Rating Comparison

User Ratings	4.5 (based on 123 reviews)	4.8 (based on 2 reviews)	No reviews available for the product
Rating Distribution	Excellent 158 Very Good 34 Good 4 Poor 1 Terible 0	Excellent 3 Very Good 0 Good 0 Poor 0 Terible 0	No reviews available for the product
Expert's Review generated by AI	Observe.AI is hailed as a valuable tool for enhancing call center operations. Users appreciate its user-friendly interface and advanced features that simplify call analysis and feedback ...Read more	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Observe.AI Provides comprehensive breakdown of call aspects for coaching and meetings. Advanced intelligence for call analysis, including specific word searches. User-friendly interface that is easy to navigate and share data. Constantly monitors agent work to enhance coaching and service quality. System still needs to recognize Spanish for broader customer coverage. Training AI can be time-consuming before full functionality.	Pros and Cons of Cognitive View	Pros and Cons of SmartSpeech
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Media and Screenshots

Screenshots	No screenshots available.	2 Screenshots	2 Screenshots
Videos	1 Videos	2 Videos	3 Videos

Alternatives

Alternatives	Sales.AI 4.3 Enthu.ai 4.9 NeoSound Intelligence	q&ai Technologies VoiceBase 5 Verint Speech Analytics 4.1	NeoSound Intelligence VoiceBase 5 Verint Speech Analytics 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Cognitive View offers Free Trial, but Observe.AI does not.

Observe.AI is designed for Large Enterprises, Medium Business and Small Business.

Cognitive View is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Observe.AI and Cognitive View are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Observe.AI includes Sales.AI, Enthu.ai, NeoSound Intelligence, VoiceBase, SmartSpeech and Oxus.AI.

Some top alternatives to Cognitive View includes q&ai Technologies, VoiceBase, Verint Speech Analytics, Awaken Conversations, Castel Explore, SmartSpeech, Speechmate and Voyc.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Observe.AI vs Cognitive View vs SmartSpeech - Which Tool Fits Your Business?

Observe.AI

Cognitive View

SmartSpeech

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Free Trial Availability

User Ratings

Software Demo

Demo

What Do Observe.AI, Cognitive View and SmartSpeech Cost?

Pricing Option

Pricing Plans

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Observe.AI vs Cognitive View User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Observe.AI

Pros and Cons of Cognitive View

Pros and Cons of SmartSpeech

Positive Reviews

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure