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Observe.AI vs Aigent vs Awaken Conversations - Which Tool Fits Your Business?

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Aigent - Speech Analytics Software
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TL;DR - Quick Comparison Summary

Description

Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, ... Read More

Introducing Aigent, the innovative Live Voice AI SaaS platform designed for call centers. Our cutting-edge technology seamlessly integrates with existing telephony systems, empowering ... Read More

Awaken Conversations is a powerful platform that helps client companies analyze their customer conversations and queries. Through its advanced analytics, it can identify even the smallest ... Read More

Free Trial Availability

  • No free trial
  • No free trial
  • Free Trial available

User Ratings

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Software Demo

Demo

What Do Observe.AI, Aigent and Awaken Conversations Cost?

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Pricing information not available

        awaken-conversations pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Small Business
        • Medium Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Small Business
        • Medium Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Small Business
        • Medium Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
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        Observe.AI vs Aigent User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        158

        Very Good

        34

        Good

        4

        Poor

        1

        Terible

        0

        No reviews available for the product

        Excellent

        4

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Observe.AI is hailed as a valuable tool for enhancing call center operations. Users appreciate its user-friendly interface and advanced features that simplify call analysis and feedback ...Read more

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of Observe.AI

        • Provides comprehensive breakdown of call aspects for coaching and meetings.

        • Advanced intelligence for call analysis, including specific word searches.

        • User-friendly interface that is easy to navigate and share data.

        • Constantly monitors agent work to enhance coaching and service quality.

        • System still needs to recognize Spanish for broader customer coverage.

        • Training AI can be time-consuming before full functionality.

        Pros and Cons of Aigent

        Pros and Cons of Awaken Conversations

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Karcher

        Karcher

        Yonder

        Yonder

        Merlin

        Merlin

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        awaken conversational analytics

        1 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Observe.AI nor Aigent offers a free trial.

        Observe.AI is designed for Large Enterprises, Medium Business and Small Business.

        Aigent is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Observe.AI and Aigent are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Observe.AI includes Sales.AI, Enthu.ai, NeoSound Intelligence, VoiceBase, SmartSpeech and Oxus.AI.

        Some top alternatives to Aigent includes VoiceIQ, VoiceSignals, VoiceBase, Verint Speech Analytics, SmartSpeech, LiveVox, Speechactors and Saketa SharePoint Migrator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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