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NewBook vs Cloudbeds Comparison

Last updated:

NewBook

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

NewBook is a hospital management software that is easy to use and install, yet powerful enough to manage the most complex procedures. It creates custom reports based on any customer or supplier information, allowing each…

Cloudbeds

4.3(63 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel needs in a software package tha…

Cloudbeds leads on user satisfaction with a 4.3-star rating across 63 reviews.

SpotSaaS Analysis

NewBookCloudbeds

The core difference between NewBook and Cloudbeds lies in NewBook's focus on highly customizable management and reporting tools for larger hotels, while Cloudbeds offers a user-friendly, cloud-based solution ideal for small to medium-sized accommodations. NewBook is best suited for medium to large enterprises requiring detailed customization, whereas Cloudbeds is perfect for smaller establishments that value ease of use and strong customer support.

- Best for medium to large hotels - Highly customizable management tools - Detailed custom reporting capabilities - Configurable admission processes - Unlimited sub-sections for operations - Ideal for complex hotel management needs

- Best for small to medium hotels - Easy, cloud-based management solution - Strong focus on customer support - Streamlined operations for B&Bs and hostels - Personalized onboarding experience - Ideal for users prioritizing simplicity and efficiency

NewBook vs Cloudbeds — at a glance

FeatureNewBookCloudbeds
Rating4.3 / 5
Reviews63
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between NewBook and Cloudbeds

  • Deployment: NewBook supports SaaS/Web/Cloud; Cloudbeds supports SaaS/Web/Cloud.

NewBook vs Cloudbeds — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

NewBook - Hotel Management Software
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Talk to an expert
Cloudbeds - Hotel Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

NewBook

Best for hotels needing highly customizable management and reporting tools.

Choose if
  • You require detailed custom reports tailored to customer and supplier data.
  • Your hotel operations need configurable admission processes with unlimited sub-sections.
  • You want a solution that balances ease of installation with handling complex procedures.
Consider alternatives if
  • You need transparent, fixed pricing rather than quotation-based pricing.
  • You prefer out-of-the-box integrations and simpler, standardized workflows.

Cloudbeds

Best for small to medium hotels needing easy, cloud-based management with strong support.

Choose if
  • You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
  • You prioritize exceptional, personalized customer service and onboarding during software adoption.
  • You want a user-friendly platform focused specifically on hotel management tasks.
Consider alternatives if
  • You require robust mobile app functionality for extensive on-the-go management.
  • You need a wide variety of third-party integrations or advanced customization options.

NewBook: Best for hotels needing highly customizable management and reporting tools. Cloudbeds: Best for small to medium hotels needing easy, cloud-based management with strong support.

Description

NewBook is a hospital management software that is easy to use and install, yet powerful enough to manage the most complex procedures. It creates custom reports based on any customer or ... Read More about NewBook

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel ... Read More about Cloudbeds

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.3

(63)

Best Company Size

Medium BusinessLarge Enterprises
Small BusinessMedium Business
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Software Demo

Demo

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How do NewBook and Cloudbeds Compare on Features?

Total Features

14 Features

13 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare NewBook and Cloudbeds on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      Pricing information not available

      Cloudbeds pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      NewBook User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      210

      8

      1

      3

      8

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      No publicly available user reviews or ratings to summarize buyer sentiment.

      What buyers like

      • Easy to use
      • Powerful reporting features
      • Customizable options

      Common complaints

      • Limited integration options
      • May require training for staff
      • Not suitable for small hospitals

      Buyer sentiment

      Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options.

      What buyers like

      • Customer service
      • Ease of use
      • Personalized onboarding

      Common complaints

      • Mobile app functionality
      • Limited app marketplace

      Pros and Cons

      • Custom report generation tailored to customer or supplier data

      • Configurable admission processes with unlimited sub-sections

      • Ease of installation and use despite handling complex procedures

      • Pricing is quotation based with no public transparency

      • Lack of publicly available user ratings or reviews

      • Exceptional and responsive customer service with knowledgeable support staff

      • User-friendly platform with clear explanations and easy-to-understand features

      • Personalized onboarding and training tailored to user needs

      • Mobile application functionality needs improvement for better on-the-go management

      • Limited app marketplace restricting customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      CreekFire Motor Ranch

      CreekFire Motor Ranch

      Prime Pet Friendly Tourist Park

      Prime Pet Friendly Tourist Park

      Shiralea Backpackers Resort

      Shiralea Backpackers Resort

      Willow House

      Willow House

      The Lodges on Vashon

      The Lodges on Vashon

      Ranchlands

      Ranchlands

      Media and Screenshots

      Screenshots

      No screenshots available.

      Software Built Just for Vacation Rentals

      2 Screenshots

      Videos

      video-0

      6 Videos

      video-0

      3 Videos

      Top Alternatives to NewBook and Cloudbeds in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, NewBook or Cloudbeds?
      Cloudbeds edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do NewBook and Cloudbeds offer a free trial?
      Neither NewBook nor Cloudbeds currently lists a free trial.
      What is the starting price of NewBook vs Cloudbeds?
      NewBook starts at Contact for pricing. Cloudbeds starts at Contact for pricing.
      What are the top alternatives to NewBook?
      Top alternatives to NewBook include Cloudbeds, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
      What are the top alternatives to Cloudbeds?
      Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.

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