New Relic APM vs Zenoss Comparison
New Relic APM
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…
Zenoss
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability capabilities, Zenoss enables businesses…
New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.
New Relic APM vs Zenoss — at a glance
| Feature | New Relic APM | Zenoss |
|---|---|---|
| Rating | 4.5 / 5 | 3.9 / 5 |
| Reviews | 382 | 42 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Application Performance Monitoring (APM) Tools | Application Performance Monitoring (APM) Tools |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep) | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | Global |
Key differences between New Relic APM and Zenoss
- Free trial: New Relic APM offers a free trial; Zenoss does not.
- Target audience: New Relic APM is built for Freelancers / Consultants and Large Enterprises, while Zenoss targets Large Enterprises and Medium Business.
- User satisfaction: New Relic APM scores higher with a 4.5-star average.
- Deployment: New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zenoss supports SaaS/Web/Cloud.
New Relic APM vs Zenoss — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for detailed Java application performance monitoring in enterprise environments.
- You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
- Your organization requires flexible deployment across cloud and on-premises setups.
- You have experienced DevOps or IT teams managing complex enterprise applications.
- You are a startup or small team with limited budget for monitoring tools.
- Your team lacks experience in setting up and configuring application monitoring.
Best for large IT teams needing comprehensive, AI-driven full-stack monitoring.
- You manage complex hybrid IT environments combining data centers and cloud.
- Your team requires AI-powered automation to reduce manual IT workload.
- You need deep, contextual insights from normalized and streamed machine data.
- You are a small organization without dedicated IT expertise.
- You need a quick, simple setup with minimal training requirements.
New Relic APM: Best for detailed Java application performance monitoring in enterprise environments. Zenoss: Best for large IT teams needing comprehensive, AI-driven full-stack monitoring.
Description | New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM | Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability ... Read More about Zenoss |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do New Relic APM and Zenoss Compare on Features?
Total Features | 12 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare New Relic APM and Zenoss on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
New Relic APM User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks. What buyers like
Common complaints
| Buyer sentiment Buyers appreciate Zenoss for its powerful AIOps-driven monitoring and comprehensive infrastructure visibility but note its complexity and steep learning curve. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Atos  VMware  Cognizant |
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Media and Screenshots
Screenshots |  8 Screenshots |  4 Screenshots |
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Videos |  1 Videos |  4 Videos |
Top Alternatives to New Relic APM and Zenoss in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, New Relic APM or Zenoss?
- New Relic APM edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do New Relic APM and Zenoss offer a free trial?
- New Relic APM offers a free trial. Zenoss does not.
- What is the starting price of New Relic APM vs Zenoss?
- New Relic APM starts at Contact for pricing. Zenoss starts at Contact for pricing.
- What are the top alternatives to New Relic APM?
- Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.
- What are the top alternatives to Zenoss?
- Top alternatives to Zenoss include ManageEngine Applications Manager, Scout APM, Datadog APM, AppDynamics, Dynatrace.