New Relic APM vs Prometheus Comparison
New Relic APM
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…
Prometheus
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Prometheus - A software application for data management and integration. Prometheus is a Web-based, multi-user solution for data import, cleaning, transformation and load. It includes a data warehouse, business intellige…
New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.
New Relic APM vs Prometheus — at a glance
| Feature | New Relic APM | Prometheus |
|---|---|---|
| Rating | 4.5 / 5 | 4.4 / 5 |
| Reviews | 382 | 67 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Application Performance Monitoring (APM) Tools | Database Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | 24/7 (Live rep) | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | Global |
Key differences between New Relic APM and Prometheus
- Free trial: New Relic APM offers a free trial; Prometheus does not.
- Target audience: New Relic APM is built for Freelancers / Consultants and Large Enterprises, while Prometheus targets Large Enterprises and Medium Business.
- User satisfaction: New Relic APM scores higher with a 4.5-star average.
- Deployment: New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Prometheus supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
New Relic APM vs Prometheus — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for detailed Java application performance monitoring in enterprise environments.
- You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
- Your organization requires flexible deployment across cloud and on-premises setups.
- You have experienced DevOps or IT teams managing complex enterprise applications.
- You are a startup or small team with limited budget for monitoring tools.
- Your team lacks experience in setting up and configuring application monitoring.
Large Enterprises, Medium Business, Small Business
New Relic APM typically suits Freelancers / Consultants and Large Enterprises. Prometheus tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM | Prometheus - A software application for data management and integration. Prometheus is a Web-based, multi-user solution for data import, cleaning, transformation and load. It includes a ... Read More about Prometheus |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Prometheus has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
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How do New Relic APM and Prometheus Compare on Features?
Total Features | 12 Features | 3 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare New Relic APM and Prometheus on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
New Relic APM User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 31 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Amadeus |
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Media and Screenshots
Screenshots |  8 Screenshots |  4 Screenshots |
|---|---|---|
Videos |  1 Videos | No videos available. |
Top Alternatives to New Relic APM and Prometheus in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, New Relic APM or Prometheus?
- New Relic APM edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do New Relic APM and Prometheus offer a free trial?
- New Relic APM offers a free trial. Prometheus does not.
- What is the starting price of New Relic APM vs Prometheus?
- New Relic APM starts at Contact for pricing. Prometheus starts at Contact for pricing.
- What are the top alternatives to New Relic APM?
- Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.
- What are the top alternatives to Prometheus?
- Top alternatives to Prometheus include Zabbix, Grafana, New Relic Alerts, DatabaseLog, Splunk Enterprise.