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New Relic APM vs LogicMonitor Comparison

Last updated:

New Relic APM

4.3(148 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

LogicMonitor

4.6(636 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

LogicMonitor is a cloud based performance monitoring solution designed for managed service providers and IT organizations that wish to remain innovative. The program allows for smooth and effortless data sharing while gi…

LogicMonitor leads on user satisfaction with a 4.6-star rating across 636 reviews.

New Relic APM vs LogicMonitor — at a glance

FeatureNew Relic APMLogicMonitor
Rating4.3 / 54.6 / 5
Reviews148636
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows
APIAvailableAvailable
Support modes24/7 (Live rep)24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyGlobalGlobal

Key differences between New Relic APM and LogicMonitor

  • Target audience: New Relic APM is built for Freelancers / Consultants and Large Enterprises, while LogicMonitor targets Large Enterprises and Medium Business.
  • User satisfaction: LogicMonitor scores higher with a 4.6-star average.
  • Deployment: New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; LogicMonitor supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

New Relic APM vs LogicMonitor — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

New Relic APM - Application Performance Monitoring (APM) Tools
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LogicMonitor - New SaaS Software
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New Relic APM vs LogicMonitor: Biggest differences

Start here before you go deeper into features.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

LogicMonitor

Best for

Large Enterprises, Medium Business, Small Business

New Relic APM typically suits Freelancers / Consultants and Large Enterprises. LogicMonitor tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

LogicMonitor is a cloud based performance monitoring solution designed for managed service providers and IT organizations that wish to remain innovative. The program allows for smooth and ... Read More about LogicMonitor

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.25

(148)

Best Company Size

51-500 employees500+ employees
—
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Software Demo

Demo

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How do New Relic APM and LogicMonitor Compare on Features?

Total Features

12 Features

7 Features

Unique Features

No unique features

No unique features

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Compare New Relic APM and LogicMonitor on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      New Relic APM pricing
      LogicMonitor pricing

      New Relic APM vs LogicMonitor: Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      New Relic APM vs LogicMonitor Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      —

      ISO 27001

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      —

      Multi-Factor Auth (MFA)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Audit Logs

      ✓ Yes
      —

      Data Residency

      🌐 Global
      🌐 Global

      New Relic APM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      84

      57

      10

      2

      2

      475

      151

      14

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      Buyer sentiment

      Buyer sentiment is very strong across 640 reviews, with consistently positive feedback.

      What buyers like

      • Reviewers value monitoring across infrastructure, networks and servers in a single pane of glass.
      • An extensive datasource library and built-in sensors cover many technologies out of the box.
      • Customizable alerting, escalation workflows and dashboards are repeatedly praised.

      Common complaints

      • Some reviewers find pulling desired reports and adding devices tricky.
      • A few note a lack of certain out-of-the-box integrations like Okta and Google Workspace.
      • The mobile app and interface are seen by some as limited or in need of modernizing.

      Pros and Cons

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      • Reviewers value monitoring across infrastructure, networks and servers in a single pane of glass.

      • An extensive datasource library and built-in sensors cover many technologies out of the box.

      • Customizable alerting, escalation workflows and dashboards are repeatedly praised.

      • Some reviewers find pulling desired reports and adding devices tricky.

      • A few note a lack of certain out-of-the-box integrations like Okta and Google Workspace.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used New Relic APM or LogicMonitor? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      New Relic APM screenshot

      8 Screenshots

      Dashboard

      4 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to New Relic APM and LogicMonitor in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, New Relic APM or LogicMonitor?
      LogicMonitor edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do New Relic APM and LogicMonitor offer a free trial?
      Yes, both New Relic APM and LogicMonitor offer a free trial.
      What is the starting price of New Relic APM vs LogicMonitor?
      New Relic APM starts at Contact for pricing. LogicMonitor starts at Contact for pricing.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include eG Enterprise, Retrace, Rakuten SixthSense Observability, Germain APM, ManageEngine Applications Manager.
      What are the top alternatives to LogicMonitor?
      Top alternatives to LogicMonitor include Atatus, Germain APM, eG Enterprise, Retrace, IDERA Precise.