New Relic APM vs Helicone Comparison
New Relic APM
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…
Helicone
Starting at Free free
- Small Business
- Mid-Market
Helicone is an open-source LLM observability platform that works as a proxy — developers route their LLM API calls through Helicone's gateway with a single URL change, and it automatically logs every request, tracks cost…
Helicone leads on user satisfaction with a 4.6-star rating across 145 reviews.
New Relic APM vs Helicone — at a glance
| Feature | New Relic APM | Helicone |
|---|---|---|
| Rating | 4.5 / 5 | 4.6 / 5 |
| Reviews | 382 | 145 |
| Starting price | Contact for pricing | Free free |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business, Mid-Market, Enterprise |
| Category | Application Performance Monitoring (APM) Tools | MLOps Platforms |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | Cloud, On-Premise |
| API | Available | Available |
| Support modes | 24/7 (Live rep) | Discord Community, GitHub Issues, Email Support, Enterprise Support |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | — |
Key differences between New Relic APM and Helicone
- Pricing: Helicone starts at Free free. New Relic APM pricing is not publicly listed.
- Free trial: New Relic APM offers a free trial; Helicone does not.
- Target audience: New Relic APM is built for Freelancers / Consultants and Large Enterprises, while Helicone targets Small Business and Mid-Market.
- User satisfaction: Helicone scores higher with a 4.6-star average.
- Deployment: New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Helicone supports Cloud, On-Premise.
New Relic APM vs Helicone — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for detailed Java application performance monitoring in enterprise environments.
- You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
- Your organization requires flexible deployment across cloud and on-premises setups.
- You have experienced DevOps or IT teams managing complex enterprise applications.
- You are a startup or small team with limited budget for monitoring tools.
- Your team lacks experience in setting up and configuring application monitoring.
Small Business, Mid-Market, Enterprise
New Relic APM typically suits Freelancers / Consultants and Large Enterprises. Helicone tends to fit Small Business and Mid-Market better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM | Helicone is an open-source LLM observability platform that works as a proxy — developers route their LLM API calls through Helicone's gateway with a single URL change, and it automatically ... Read More about Helicone |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.8/10 | 9.2/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Zero-Code Instrumentation: One URL change instruments every LLM call — no SDK, no decorators, no code changes beyond the base URL.
- Immediate Cost Visibility: Real-time cost dashboard shows exactly how much each user, feature, or prompt variation is spending — before the cloud bill arrives.
- LLM Cost Reduction: Built-in prompt caching reduces API calls for repeated inputs, turning the observability layer into a cost-savings tool.
Best fit
No best-fit guidance available yet.
- Indie AI developers and small teams who want instant LLM observability without instrumenting code
- SaaS companies building per-user AI features who need user-level cost tracking and rate limiting
- Teams looking to reduce OpenAI bills by adding prompt caching with minimal integration effort
Software Demo
Demo |
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How do New Relic APM and Helicone Compare on Features?
Total Features | 12 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare New Relic APM and Helicone on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported | ||
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | — |
New Relic APM User Reviews & Rating Comparison
User Ratings | 4.6 (based on 145 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 145 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  8 Screenshots | No screenshots available. |
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Videos |  1 Videos | No videos available. |
Top Alternatives to New Relic APM and Helicone in 2026
Alternatives | No Alternative products available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, New Relic APM or Helicone?
- Helicone edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do New Relic APM and Helicone offer a free trial?
- New Relic APM offers a free trial. Helicone does not.
- What is the starting price of New Relic APM vs Helicone?
- New Relic APM starts at Contact for pricing. Helicone starts at Free free.
- What are the top alternatives to New Relic APM?
- Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.