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New Relic APM vs Blackfire Comparison

Last updated:

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

Blackfire

2.5(2 reviews)

Starting at $33.25 /month

  • Large Enterprises
  • Medium Business

Blackfire Application Performance Monitoring Tools are widely recognized as the industry standard, with the most complete feature set, and unparalleled customer service. Its tools are lightweight and easy to use, so that…

New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.

New Relic APM vs Blackfire — at a glance

FeatureNew Relic APMBlackfire
Rating4.5 / 52.5 / 5
Reviews3822
Starting priceContact for pricing$33.25 /month
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep)Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between New Relic APM and Blackfire

  • Pricing: Blackfire starts at $33.25 /month. New Relic APM pricing is not publicly listed.
  • Free trial: New Relic APM offers a free trial; Blackfire does not.
  • Target audience: New Relic APM is built for Freelancers / Consultants and Large Enterprises, while Blackfire targets Large Enterprises and Medium Business.
  • User satisfaction: New Relic APM scores higher with a 4.5-star average.
  • Deployment: New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Blackfire supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

New Relic APM vs Blackfire — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

New Relic APM - Application Performance Monitoring (APM) Tools
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Blackfire - Application Performance Monitoring (APM) Tools
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

Blackfire

Best for

Large Enterprises, Medium Business, Small Business

New Relic APM typically suits Freelancers / Consultants and Large Enterprises. Blackfire tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

Blackfire Application Performance Monitoring Tools are widely recognized as the industry standard, with the most complete feature set, and unparalleled customer service. Its tools are ... Read More about Blackfire

Entry Level Pricing

  • Not Available
  • Starts from $33.25 , monthly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

7.6/10

User Ratings

Based on verified Spotsaas reviews

2.5

(2)

Best Company Size

51-500 employees500+ employees
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Get pricing help

Software Demo

Demo

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How do New Relic APM and Blackfire Compare on Features?

Total Features

12 Features

4 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare New Relic APM and Blackfire on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $33.25 , monthly

      Pricing Plans

      • Not Available
      • Production plan

        $189.90

        /month

        • Included:

        • Profiling

        • Performance Monitoring

        Show more +

      Pricing Page

      New Relic APM pricing
      Blackfire pricing

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      New Relic APM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      84

      57

      10

      2

      2

      1

      0

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      Buyer sentiment

      Buyer sentiment is cautious across 2 reviews, with several recurring concerns in feedback.

      What buyers like

      • The platform enables developers to spend more time focusing on building high-quality software by identifying and resolving performance issues efficiently.
      • Blackfire is known for its exceptional customer support, which ensures that users can quickly resolve any issues and get the most out of the platform.
      • The tools are designed to be lightweight, minimizing overhead, and the user interface is intuitive, allowing developers to quickly get started and focus on optimization rather than troubleshooting.

      Common complaints

      • While the platform is user-friendly, new users or teams unfamiliar with application performance monitoring may initially face a slight learning curve to fully harness its potential.
      • Given its comprehensive features and industry recognition, Blackfire may come with a higher price tag, which could be a concern for smaller teams or startups with limited budgets.

      Pros and Cons

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      • Industry-standard APM tool with robust features.

      • User-friendly interface that minimizes learning curve.

      • Responsive customer support that aids quick problem resolution.

      • May not integrate seamlessly with all platforms.

      • Pricing may be a barrier for smaller teams.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      New Relic APM screenshot

      8 Screenshots

      Functions

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to New Relic APM and Blackfire in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, New Relic APM or Blackfire?
      New Relic APM edges out the other on user ratings (4.5 vs 2.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do New Relic APM and Blackfire offer a free trial?
      New Relic APM offers a free trial. Blackfire does not.
      What is the starting price of New Relic APM vs Blackfire?
      New Relic APM starts at Contact for pricing. Blackfire starts at $33.25 /month.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.
      What are the top alternatives to Blackfire?
      Top alternatives to Blackfire include ManageEngine Applications Manager, Scout APM, Datadog APM, New Relic APM, AppDynamics.

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