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Compare Netomi vs Convlo

Netomi - New SaaS Software
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Convlo - Conversation Intelligence Software
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Overview

Description

Netomi's AI-driven Customer Experience Platform provokes top-tier customer service interactions and resolutions. Forged with a patented AI tech, the platform is seamless and effortless to ... Read More

Introducing Convlo - the revolutionary sales call recording software. With its advanced technology, Convlo automatically captures and transcribes your calls, providing valuable insights on ... Read More

Free Trial Availability
  • No free trial
  • No free trial
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Software Demo

Demo

Convlo has not given any software demo yet

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Features

Total Features

18 Features

12 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          Expert's Review generated by AI

          Netomi has impressed me with its intelligent approach to automating customer service through a robust AI framework. It’s particularly strong in offering a consistent and high-quality customer ...Read more

          Convlo is a game-changing tool for any sales team looking to enhance call performance and boost conversion rates. As a reviewer, I was impressed by its seamless call recording and transcription ...Read more

          Pros and Cons
          • Netomi handles service requests across chat, social media, voice, and email, ensuring customers can reach support through their preferred channels without friction.

          • The platform integrates effortlessly with live agents and existing business systems, allowing businesses to enhance their service capabilities without overhauling current workflows.

          • Netomi’s proprietary AI offers advanced automation that enhances the speed and accuracy of customer resolutions, setting a new bar for digital support.

          • By automating a large portion of customer inquiries, businesses can significantly reduce support costs while maintaining or improving service quality.

          • While integration is streamlined, the initial configuration of AI responses and alignment with business systems may require considerable planning and resources.

          • Businesses with highly specialized workflows might find the platform less adaptable without custom development.

          • Convlo eliminates the need for manual note-taking by automatically transcribing sales calls, ensuring every detail is captured for future reference and analysis.

          • The software helps identify what makes a sales call successful or not, enabling teams to replicate high-performing strategies and improve weaker approaches.

          • Sales reps can review recordings of both effective and ineffective calls, making it a powerful tool for continuous learning and onboarding.

          • By handling transcription and call tracking automatically, Convlo allows sales professionals to focus more on engagement rather than administrative tasks.

          • Convlo is highly specialized in call recording and analysis but lacks broader CRM, scheduling, or messaging functionalities that would make it a more complete sales platform.

          • The effectiveness of transcription and insights depends on the clarity of the audio, which can be an issue in noisy environments or with poor connections.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          GONG

          GONG

          WarnerBros

          WarnerBros

          BREX

          BREX

          No Customers information available.

          Media and Screenshots

          Screenshots
          netomi

          4 Screenshots

          convlo

          3 Screenshots

          Videos
          video-0

          1 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Netomi nor Convlo offers a free trial.

          Netomi is designed for Large Enterprises, Medium Business and Small Business.

          Convlo is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Netomi and Convlo are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Netomi includes involve.ai, CustomGPT, Qualified, Workvivo, M Intelligence, CSAT.AI and Nova AI.

          Some top alternatives to Convlo includes Truly, NordPass, Convolytics, Refract, Productive Call Assistant, Convin, Pickle and Avoma.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].