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Compare NeoSound Intelligence vs CallMiner Eureka vs Verint Speech Analytics

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Overview

Description

NeoSound Intelligence is an innovative voice analytics tool designed specifically for call centers to improve customer interactions. With advanced features, it helps quality managers ... Read More

CallMiner Eureka is an advanced AI and machine learning-powered platform for speech analysis and customer engagement. It effortlessly captures, transcribes, and analyzes all customer ... Read More

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert ... Read More

Free Trial Availability
  • No free trial
  • No free trial
  • No free trial
User Ratings

4.4

(93)

4.1

(16)
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Software Demo

Demo

NeoSound Intelligence has not given any software demo yet

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CallMiner Eureka has not given any software demo yet

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Features

Total Features

0 Features

0 Features

10 Features

Unique Features

No features

No features

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    Pricing

    Pricing Option
          Pricing Plans
          • Not Available
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          Pricing information not available

          verint-speech-analytics pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Small Business
          • Medium Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Small Business
          • Medium Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Small Business
          • Medium Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          138

          Very Good

          43

          Good

          4

          Poor

          0

          Terible

          1

          Excellent

          30

          Very Good

          12

          Good

          8

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Verint Speech Analytics has garnered admiration for its user-friendly interface, enabling quick access to valuable insights for process improvement and policy studies. Users appreciate its ...Read more

          Pros and Cons
          • Easy to use interface with good navigation and transcription accuracy.

          • Quick access to information for process improvement and policy studies.

          • Ability to uncover insights easily, aiding various business units.

          • Helpful in identifying customer experience issues for improvement.

          • Complexity of features may be challenging for new users without support.

          • Limited app and connector options in the Marketplace for enhanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          DHL

          DHL

          BMO

          BMO

          Carnival

          Carnival

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          verint

          2 Screenshots

          Videos

          No videos available.

          No videos available.

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither NeoSound Intelligence nor CallMiner Eureka offers a free trial.

          NeoSound Intelligence is designed for Large Enterprises, Medium Business and Small Business.

          CallMiner Eureka is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both NeoSound Intelligence and CallMiner Eureka are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to NeoSound Intelligence includes VoiceBase, Verint Speech Analytics, Awaken Conversations, Castel Explore, SmartSpeech, Oxus.AI, Voyc and Saketa SharePoint Migrator.

          Some top alternatives to CallMiner Eureka includes Call Center Studio, Call Sumo, Dialpad Contact Center, CanString Analyzer, VoiceBase, Verint Speech Analytics, SmartSpeech, Allo-Media and Saketa SharePoint Migrator.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].