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Mention vs Swell Comparison

Last updated:

Mention

4.5(127 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to…

Swell

Starting at $80 /month

  • Free Trial
  • Medium Business
  • Small Business

Swell software provides an all-in-one toolkit to monitor and manage your online reputation across multiple social media platforms. It allows you to collect customer feedback and online reviews quickly and easily. You can…

Mention leads on user satisfaction with a 4.5-star rating across 127 reviews.

Mention vs Swell — at a glance

FeatureMentionSwell
Rating4.5 / 5
Reviews127
Starting price$24 /Month$80 /month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryReputation Management SoftwareEcommerce Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep)Online
CertificationsGDPR
Data residencyUSGlobal

Key differences between Mention and Swell

  • Pricing: Mention starts at $24 /Month, while Swell starts at $80 /month.
  • Target audience: Mention is built for Large Enterprises and Medium Business, while Swell targets Medium Business and Small Business.
  • Deployment: Mention supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Swell supports SaaS/Web/Cloud.

Mention vs Swell — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mention - Reputation Management Software
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Swell - Ecommerce Software
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Mention vs Swell: Biggest differences

Start here before you go deeper into features.

Mention

Best for streamlined brand mention tracking and social media engagement monitoring.

Choose if
  • You need quick, accurate tracking of brand mentions across multiple platforms.
  • Your marketing or customer support team requires automated alerts for social chatter.
  • You want an intuitive interface that simplifies social media engagement monitoring.
Consider alternatives if
  • Your organization requires extensive social media platform coverage beyond Mention’s scope.
  • You need highly customizable, enterprise-grade analytics workflows and responsive support.

Swell

Best for

Medium Business, Small Business

Mention typically suits Large Enterprises and Medium Business. Swell tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor ... Read More about Mention

Swell software provides an all-in-one toolkit to monitor and manage your online reputation across multiple social media platforms. It allows you to collect customer feedback and online ... Read More about Swell

Entry Level Pricing

  • Starts from $24 , Billed Yearly
  • Starts from $80 , yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.4/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.45

(127)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

No software demo available

Swell has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Mention and Swell Compare on Features?

Total Features

7 Features

11 Features

Unique Features

No unique features

No unique features

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Compare Mention and Swell on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $24 , Billed Yearly
      • $80 , yearly

      Pricing Plans

      • Basic

        $89

        /month

        • 5Admin users

        • $500k in annual sales (USD)

        • 500k API requests

        Show more +

      • Standard

        $299

        /month

        • 15Admin users

        • $2M in annual sales (USD)

        • 2M API requests

        Show more +

      • Unlimited

        $2000

        /month

        • Unlimited Admin users

        • $6.5M in annual sales (USD)

        • Unlimited API requests

        Show more +

      Pricing Page

      Mention pricing
      Swell pricing

      Mention vs Swell: Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Mention vs Swell Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Mention User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      100

      23

      3

      0

      11

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Mention's ease of use and effective brand mention tracking, tempered by concerns over learning curve and support quality.

      What buyers like

      • Ease of use
      • Accurate brand mention tracking
      • Time-saving automation

      Common complaints

      • Learning curve
      • Customer support responsiveness

      What buyers like

      • Online reputation management
      • Customer feedback collection
      • Team collaboration tools

      Common complaints

      • Focus on reputation may limit features
      • May require training for teams
      • Not a full eCommerce solution

      Pros and Cons

      • Easy setup and user-friendly interface for monitoring brand mentions

      • Quick and accurate tracking of brand mentions across platforms

      • Automated alert notifications and efficient social chatter tracking

      • Steep learning curve for new users to fully utilize the tool

      • Pricing concerns after free trial or for additional features

      • Streamlines customer feedback and review processes.

      • Facilitates team collaboration for response management.

      • Integrates well with accounting tools.

      • Limited features beyond reputation management.

      • May require training for effective use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Mention or Swell? Tell buyers what actually differs.

      Mention and Swell Customers

      Customers

      No Customers information available.

      Redantler

      Redantler

      Smilo

      Smilo

      Soon the sun

      Soon the sun

      Media and Screenshots

      Screenshots

      Mention screenshot: mention-stats

      6 Screenshots

      Swell - Intuitive dashboard

      3 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Mention and Swell in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Mention or Swell?
      Mention edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Mention and Swell offer a free trial?
      Yes, both Mention and Swell offer a free trial.
      What is the starting price of Mention vs Swell?
      Mention starts at $24 /Month. Swell starts at $80 /month.
      What are the top alternatives to Mention?
      Top alternatives to Mention include Cloud90, WebPunch, ReviewBuzz, Mentionlytics, Reputation.com.
      What are the top alternatives to Swell?
      Top alternatives to Swell include Storeino, iSeller, GemEye, VistaShopee, Segmentify.