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Mend vs 1upHealth vs Healimpilo Comparison

Last updated:

Mend

4.5(289 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…

1upHealth

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…

Healimpilo

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Healimpilo is a telemedicine software that helps in remote monitoring and management of chronic diseases. The software is designed to support the community health workers for disease prevention and control programs. Heal…

Mend leads on user satisfaction with a 4.5-star rating across 289 reviews.

Mend vs 1upHealth vs Healimpilo — at a glance

FeatureMend1upHealthHealimpilo
Rating4.5 / 5
Reviews289
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
API
Support modes24/7 (Live rep), Business Hours, OnlineOnlineOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPRHIPAA
Data residencyUSUSUS

Key differences between Mend and 1upHealth

  • Target audience: Mend is built for Individuals and Large Enterprises, while 1upHealth targets Large Enterprises and Medium Business.
  • Deployment: Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 1upHealth supports SaaS/Web/Cloud.

Compare Mend vs 1upHealth vs Healimpilo — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mend
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1upHealth
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Healimpilo
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Biggest differences

Start here before you go deeper into features.

Mend

Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Choose if
  • You are a healthcare provider or team seeking to improve patient engagement remotely.
  • You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
  • You need a solution that increases patient satisfaction while reducing operational expenses.
Consider alternatives if
  • Your organization is outside the healthcare industry or lacks remote patient interaction needs.
  • You require transparent pricing and detailed feature information upfront for evaluation.

1upHealth

Best for large healthcare providers needing deep EMR and PMS telemedicine integration.

Choose if
  • You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
  • Your organization is a medium to large healthcare provider or practice administrator.
  • You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
Consider alternatives if
  • You are a small practice without existing EMR/PMS integration needs.
  • You need transparent, out-of-the-box pricing and a simple setup process.

Healimpilo

Best for

Individuals, Large Enterprises, Medium Business

Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections. 1upHealth: Best for large healthcare providers needing deep EMR and PMS telemedicine integration.

Description

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth

Healimpilo is a telemedicine software that helps in remote monitoring and management of chronic diseases. The software is designed to support the community health workers for disease ... Read More about Healimpilo

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

8.9/10

7.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Medium BusinessLarge Enterprises
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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Mend, 1upHealth and Healimpilo Compare on Features?

Total Features

7 Features

11 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Mend, 1upHealth and Healimpilo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Not Available
  • Not Available
Get help choosing
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes
✓ Yes

HIPAA

✓ Yes
✓ Yes
✓ Yes

GDPR

✓ Yes
✓ Yes

ISO 27001

✗ No

Single Sign-On (SSO)

✓ Yes
✓ Yes

Multi-Factor Auth (MFA)

✓ Yes
✓ Yes

Data Encryption

✓ Yes
✓ Yes
✓ Yes

Audit Logs

✓ Yes
✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US
🇺🇸 US

Mend vs 1upHealth User Reviews & Rating Comparison

User Ratings

4.5

(based on 289 reviews)

No reviews available for the product

No reviews available for the product

Rating Distribution

0

0

0

0

0

No reviews available for this product

No reviews available for this product

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information.

What buyers like

  • Patient connectivity
  • Ease of use for healthcare teams
  • Improved patient satisfaction

Common complaints

  • Pricing opacity
  • Limited feature details

Buyer sentiment

No user reviews or ratings available to determine sentiment.

What buyers like

  • HIPAA-compliant
  • Direct EMR integration
  • Comprehensive application suite

Common complaints

  • May require technical setup
  • Potential learning curve
  • Limited customization options

What buyers like

  • Supports chronic disease management
  • Real-time disease surveillance
  • Community health worker support

Common complaints

  • Limited to chronic disease focus
  • Requires internet access
  • Potential user resistance

Pros and Cons

  • Enables connection with patients anywhere, anytime

  • Focuses on empathy and actionable feedback

  • Increases patient satisfaction while lowering expenses

  • Pricing is not publicly available

  • Limited information on specific features and integrations

  • Secure, HIPAA-compliant platform

  • Direct integration with EMR and PMS systems

  • Comprehensive suite of telemedicine applications

  • Pricing is quotation-based and not publicly available

  • No available user ratings or reviews to assess user satisfaction

  • Empowers community health workers with essential tools.

  • Facilitates real-time monitoring of chronic diseases.

  • Innovative mobile app enhances accessibility.

  • May not address acute health issues.

  • Requires reliable internet for functionality.

Media and Screenshots

Screenshots

No screenshots available.

1upHealth screenshot

1 Screenshots

No screenshots available.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Mend or 1upHealth?
Mend edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Mend and 1upHealth offer a free trial?
Neither Mend nor 1upHealth currently lists a free trial.
What is the starting price of Mend vs 1upHealth?
Mend starts at Contact for pricing. 1upHealth starts at Contact for pricing.
What are the top alternatives to Mend?
Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.
What are the top alternatives to 1upHealth?
Top alternatives to 1upHealth include DrCare247, Practice Fusion, MyClinic, Doxy.me, Upvio.

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