Medallia Video vs LivingLens Comparison
Medallia Video
Starting at Contact for pricing
- Large Enterprises
- Small Business
Introducing Medallia Video – the ultimate solution to unlock the true potential of video feedback and insights. With the tagline "Unlock The Power Of Video," Medallia Video revolutionizes the way businesses engage with t…
LivingLens
Starting at Contact for pricing
- Large Enterprises
- Medium Business
LivingLens is the world leader in automated recognition software. Utilize comprehensive AI and machine-learning algorithms to recognize emotions, objects, contexts, and sentiments from survey, app, cloud and video footag…
LivingLens leads on user satisfaction with a 4.3-star rating across 34 reviews.
Medallia Video vs LivingLens — at a glance
| Feature | Medallia Video | LivingLens |
|---|---|---|
| Rating | — | 4.3 / 5 |
| Reviews | — | 34 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Small Business, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Video Survey Software | Video Survey Software |
| Platforms | Browser Based (Cloud) | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Online | Online |
| Certifications | GDPR | GDPR |
| Data residency | US | — |
Key differences between Medallia Video and LivingLens
- Deployment: Medallia Video supports Browser Based (Cloud); LivingLens supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Medallia Video vs LivingLens — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Video Survey Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | LivingLensMigrated to Medallia Video Compare Medallia Video Compare Medallia Video |
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Biggest differences
Start here before you go deeper into features.
Best for enterprises seeking deep video feedback integration in CX and HR.
- You need to capture rich qualitative insights beyond text surveys using video.
- Your organization requires embedding video feedback into broader customer and employee experience programs.
- You have resources to manage a complex, enterprise-grade video feedback setup and analysis.
- You are a small team with minimal video feedback needs or limited budget.
- You prefer transparent, low-cost, or self-serve video survey tools with simple setup.
Best for extracting customer insights via AI-driven video emotion and sentiment analysis.
- You need to analyze customer experience through video feedback efficiently.
- Your team requires intuitive tools for emotional and sentiment recognition in videos.
- You are a medium or large enterprise focused on market research or brand positioning.
- Your workflow demands advanced video editing and smooth transition features.
- You operate in regions with strict GDPR regulations limiting facial video recording.
Medallia Video: Best for enterprises seeking deep video feedback integration in CX and HR. LivingLens: Best for extracting customer insights via AI-driven video emotion and sentiment analysis.
Description | Introducing Medallia Video – the ultimate solution to unlock the true potential of video feedback and insights. With the tagline "Unlock The Power Of Video," Medallia Video revolutionizes ... Read More about Medallia Video | LivingLens is the world leader in automated recognition software. Utilize comprehensive AI and machine-learning algorithms to recognize emotions, objects, contexts, and sentiments from ... Read More about LivingLens |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |  Medallia Video has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Compare Medallia Video and LivingLens on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | — |
Medallia Video User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Insufficient public user reviews and ratings to determine overall sentiment. | Buyer sentiment Overall buyer sentiment is positive, with strong appreciation for the video intelligence capabilities and user-friendly interface, tempered by some concerns about translation accuracy and feature limitations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Marketlogic  Cello Health  YouthSight |
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Media and Screenshots
Screenshots | No screenshots available. |  5 Screenshots |
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Videos | No videos available. |  1 Videos |
Top Alternatives to Medallia Video and LivingLens in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Medallia Video or LivingLens?
- LivingLens edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Medallia Video and LivingLens offer a free trial?
- Neither Medallia Video nor LivingLens currently lists a free trial.
- What is the starting price of Medallia Video vs LivingLens?
- Medallia Video starts at Contact for pricing. LivingLens starts at Contact for pricing.
- What are the top alternatives to Medallia Video?
- Top alternatives to Medallia Video include Bonjoro Testimonials, Ace Metrix, Testimonial, VideoPeel, Voiceform.
- What are the top alternatives to LivingLens?
- Top alternatives to LivingLens include Plotto, Qwary, Testimonial, VideoPeel, mindswarms.