LivingLens Review: Is It The Right Video Survey Software For Your Team?MIGRATED TO Medallia Video
MIGRATED TO Medallia Video
Best for SMB teams · Mid-market · Enterprise
GDPRLivingLens offers custom pricing plan
Marketlogic
Cello Health
YouthSight
ForesterTrusted by many companies including Marketlogic
Overview
Pricing
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is LivingLens?
LivingLens is the world leader in automated recognition software. Utilize comprehensive AI and machine-learning algorithms to recognize emotions, objects, contexts, and sentiments from survey, app, cloud and video footage. Easily upload existing video content or even use video capture tools for creating customized feedback. Analyze video insights to draw invaluable trends from the data and achieve an in-depth understanding of your customers. With LivingLens, reach new heights of success and drive your business goals!
Pricing
LivingLens offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRPlatform
Web + mobile app (iOS & Android)
LivingLens Software Demo
LivingLens was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider LivingLens
- Use cases
- Customer experience analysis, Market research, Brand positioning and marketing
- Team types
- Customer insights teams, Market research analysts
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose LivingLens
Powerful video intelligence platform for extracting customer experience insights
Intuitive and customer-friendly interface for easy data analysis
Emotional analysis tools that support brand positioning and marketing efforts
Is LivingLens right for you?
Best for extracting customer insights via AI-driven video emotion and sentiment analysis.
Choose LivingLens if
- You need to analyze customer experience through video feedback efficiently.
- Your team requires intuitive tools for emotional and sentiment recognition in videos.
- You are a medium or large enterprise focused on market research or brand positioning.
Consider alternatives if
- Your workflow demands advanced video editing and smooth transition features.
- You operate in regions with strict GDPR regulations limiting facial video recording.
What buyers should know before shortlisting LivingLens
Medallia Video has garnered consistently positive reviews over the past 12 months, with users highlighting its standout feature, the video intelligence platform. The platform's ability to extract valuable insights from customer experiences and analyze data from multiple angles has been a key strength, aiding in market research and decision-making.
While some users have subtly mentioned areas for improvement, such as expanding the themes section and enhancing video analysis capabilities, overall feedback has been overwhelmingly favorable. Users appreciate the customer-friendly interface and efficient data analysis offered by Medallia Video, which has helped improve business performance and decision-making processes.
Despite minor concerns like machine translation quality and potential pricing issues for processing large volumes of videos, users find value in the platform's ability to manage content swiftly and provide insightful data for presentations and marketing efforts. Medallia Video's strong points lie in its ability to facilitate data analysis and storytelling through video insights, making it a valuable tool for businesses aiming to enhance customer experiences and drive brand positioning.
LivingLens pros and cons
- LivingLens pros
Powerful video intelligence platform for extracting customer experience insights
Intuitive and customer-friendly interface for easy data analysis
Emotional analysis tools that support brand positioning and marketing efforts
- LivingLens cons
Machine translation quality needs improvement for better accuracy
Limited themes and analysis features restrict advanced functionalities
Ready to try it?
Get started with LivingLens
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare LivingLens side-by-side with top Video Survey Software alternatives.
What is the pricing of LivingLens?
LivingLens uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
LivingLens Pricing Plans
LivingLens reviews and ratings
Buyer sentiment
Overall buyer sentiment is positive, with strong appreciation for the video intelligence capabilities and user-friendly interface, tempered by some concerns about translation accuracy and feature limitations.
What buyers like
- Video intelligence platform
- Ease of use
- Emotional analysis
Common complaints
- Machine translation quality
- Limited analysis features
What users are saying
AB
Abdul B
09/25/22
"Great"
What do you like best about Medallia Video? Video intelligence best platform. Tells alot about thecudtomer experience and best themes to use. What do ...
Read more
AU
Anonymous User
03/06/22
"Live in Future"
What do you like best about Medallia Video? One of the best components of the product is the video intelligence platform of the live lens. It's ...
Read more
AU
Anonymous User
03/01/22
"A new and dynamic experience"
What do you like best about Medallia Video? The video intelligence platform of living lens is one of the best things about Living Lens. I also like ...
Read more
MA
Mahad A
03/01/22
"An efficient and interactive dive into data analysis with a customer friendly interface."
What do you like best about Medallia Video? As stated before, the customer-friendly interface and comfortable view of the overall platform are second ...
Read more
AU
Anonymous User
02/25/22
"A likely Frienship"
What do you like best about Medallia Video? Emotional analyzing tools to make a positive impact on your customers What do you dislike about Medallia ...
Read more
MZ
MUHAMMAD Z
02/22/22
"Zaki review"
What do you like best about Medallia Video? The video intelligence platform of living lens. The anlyzing of data from so many aspects. Tools that i'm ...
Read more
LivingLens security and data handling
Key compliance certifications and security features for IT and security teams evaluating LivingLens.
Certifications
Alternatives to LivingLens
LivingLens Customers
Marketlogic
Cello Health
YouthSight
Forester
LivingLens Support Options
Frequently Asked Questions About LivingLens
Common questions buyers ask before choosing LivingLens.
LivingLens is a strong fit if: You need to analyze customer experience through video feedback efficiently.; Your team requires intuitive tools for emotional and sentiment recognition in videos.. Consider alternatives if: Your workflow demands advanced video editing and smooth transition features.; You operate in regions with strict GDPR regulations limiting facial video recording..
Buyers commonly note the following limitations of LivingLens: Machine translation quality needs improvement for better accuracy; Limited themes and analysis features restrict advanced functionalities; Editing process and video transitions could be smoother.
Some top alternatives to LivingLens includes Plotto, Qwary, Testimonial, VideoPeel and VideoAsk.
LivingLens offers Quotation Based pricing model
The starting price is not disclosed by LivingLens. You can visit LivingLens pricing page to get the latest pricing.
Ready to try it?
Get started with LivingLens
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].