Mattermost vs Shift Comparison
Mattermost
Starting at $3.25 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…
Shift
Starting at $99.99 /Year
- Large Enterprises
- Medium Business
Shift streamlines your accounts, apps, and tasks for smooth, effortless productivity. Link every Gmail, Outlook, and Office 365 account in one unified hub and gain access to your preferred Chrome extensions. Improve web…
Shift leads on user satisfaction with a 4.0-star rating across 342 reviews.
Mattermost vs Shift — at a glance
| Feature | Mattermost | Shift |
|---|---|---|
| Rating | 3.5 / 5 | 4.0 / 5 |
| Reviews | 572 | 342 |
| Starting price | $3.25 /User/Month | $99.99 /Year |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | Online | Online |
| Certifications | — | — |
| Data residency | Global | US |
Key differences between Mattermost and Shift
- Pricing: Mattermost starts at $3.25 /User/Month, while Shift starts at $99.99 /Year.
- Free trial: Mattermost offers a free trial; Shift does not.
- User satisfaction: Shift scores higher with a 4.0-star average.
- Deployment: Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Shift supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
Mattermost vs Shift — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Mattermost typically suits Large Enterprises and Medium Business. Shift tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost | Shift streamlines your accounts, apps, and tasks for smooth, effortless productivity. Link every Gmail, Outlook, and Office 365 account in one unified hub and gain access to your preferred ... Read More about Shift |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Mattermost and Shift Compare on Features?
Total Features | 8 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Mattermost and Shift on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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Data Residency | 🌐 Global | 🇺🇸 US |
Mattermost User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 640 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Samsung  SAP  Commonwealth Bank | No Customers information available. |
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Media and Screenshots
Screenshots |  4 Screenshots |  6 Screenshots |
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Videos |  4 Videos |  4 Videos |
Top Alternatives to Mattermost and Shift in 2026
Alternatives |
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Related Blogs and Articles for Business Instant Messaging Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Mattermost or Shift?
- Shift edges out the other on user ratings (4.0 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Mattermost and Shift offer a free trial?
- Mattermost offers a free trial. Shift does not.
- What is the starting price of Mattermost vs Shift?
- Mattermost starts at $3.25 /User/Month. Shift starts at $99.99 /Year.
- What are the top alternatives to Mattermost?
- Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.
- What are the top alternatives to Shift?
- Top alternatives to Shift include Qualified, OfficeSpace Software, Workvivo, Shells.com, KnowledgeOS.