Mattermost vs Crew Comparison
Mattermost
Starting at $3.25 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…
Crew
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Crew, the business instant messaging application that enables user to connect with team memebrs and customers. By replacing e-mail with much more flexible and effective real-time collaboration, Crew ensures speedier deli…
Mattermost leads on user satisfaction with a 3.5-star rating across 572 reviews.
Mattermost vs Crew — at a glance
| Feature | Mattermost | Crew |
|---|---|---|
| Rating | 3.5 / 5 | — |
| Reviews | 572 | — |
| Starting price | $3.25 /User/Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Mobile - Windows |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | — | — |
| Data residency | Global | Global |
Key differences between Mattermost and Crew
- Pricing: Mattermost starts at $3.25 /User/Month. Crew pricing is not publicly listed.
- Deployment: Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Crew supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Mobile - Windows.
Mattermost vs Crew — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Mattermost typically suits Large Enterprises and Medium Business. Crew tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost | Crew, the business instant messaging application that enables user to connect with team memebrs and customers. By replacing e-mail with much more flexible and effective real-time ... Read More about Crew |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |  Crew has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Compare Mattermost and Crew on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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Data Residency | 🌐 Global | 🌐 Global |
Mattermost User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Samsung  SAP  Commonwealth Bank |  Taco Bell  Wendys |
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Media and Screenshots
Screenshots |  4 Screenshots |  5 Screenshots |
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Videos |  4 Videos | No videos available. |
Top Alternatives to Mattermost and Crew in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Mattermost or Crew?
- Mattermost edges out the other on user ratings (3.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Mattermost and Crew offer a free trial?
- Yes, both Mattermost and Crew offer a free trial.
- What is the starting price of Mattermost vs Crew?
- Mattermost starts at $3.25 /User/Month. Crew starts at Contact for pricing.
- What are the top alternatives to Mattermost?
- Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.
- What are the top alternatives to Crew?
- Top alternatives to Crew include Melp, Rock, Google Chat, Sigmify, PinChat.