NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Manthan Customer360 vs FirstHive Comparison

Last updated:

Manthan Customer360

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Manthan's Customer360 is revolutionizing the way organizations consume and leverage their customer data to increase customer engagement, retention, and lifetime value. It's a powerful solution built on top of our globall…

FirstHive

4.5(1 reviews)

Starting at $2,500 /Month

  • Large Enterprises
  • Medium Business

FirstHive is reinventing the way brands look at data, bringing to market a radically new kind of Customer Data Platform (CDP). It combines all the facets of customer data previously separated in siloed systems into a uni…

FirstHive leads on user satisfaction with a 4.5-star rating across 1 reviews.

Manthan Customer360 vs FirstHive — at a glance

FeatureManthan Customer360FirstHive
Rating4.5 / 5
Reviews1
Starting priceContact for pricing$2,500 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCustomer Data Platform (CDP)Customer Data Platform (CDP)
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyGlobalUS

Key differences between Manthan Customer360 and FirstHive

  • Pricing: FirstHive starts at $2,500 /Month. Manthan Customer360 pricing is not publicly listed.
  • Deployment: Manthan Customer360 supports SaaS/Web/Cloud; FirstHive supports SaaS/Web/Cloud.

Manthan Customer360 vs FirstHive — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Customer Data Platform (CDP) tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Manthan Customer360 - Customer Data Platform (CDP)
Talk to an expert
Talk to an expert
FirstHive - Customer Data Platform (CDP)
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Manthan Customer360 vs FirstHive comparison

Get the full side-by-side as a PDF — these picks plus the top Customer Data Platform (CDP) tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Manthan Customer360

Best for

Large Enterprises, Medium Business, Small Business

FirstHive

Best for

Large Enterprises, Medium Business, Small Business

Manthan Customer360 typically suits Large Enterprises and Medium Business. FirstHive tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Manthan's Customer360 is revolutionizing the way organizations consume and leverage their customer data to increase customer engagement, retention, and lifetime value. It's a powerful ... Read More about Manthan Customer360

FirstHive is reinventing the way brands look at data, bringing to market a radically new kind of Customer Data Platform (CDP). It combines all the facets of customer data previously ... Read More about FirstHive

Entry Level Pricing

  • Not Available
  • Starts from $2,500

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.0/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(1)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Manthan Customer360 and FirstHive Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Manthan Customer360 and FirstHive on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $2,500

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      FirstHive pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Manthan Customer360 User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      1

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Innovative data utilization
      • Increased customer engagement
      • Lifetime value focus

      Common complaints

      • Requires technical expertise
      • May be costly for small businesses
      • Complex user interface

      Buyer sentiment

      Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

      What buyers like

      • Unified customer data
      • Machine learning capabilities
      • Integrated data management

      Common complaints

      • High implementation cost
      • Requires technical expertise
      • Limited customization options

      Pros and Cons

      • Focus on customer engagement and retention.

      • Powerful analytics capabilities through Hadoop.

      • Innovative approach to viewing customers as assets.

      • Technical expertise may be required for setup.

      • Cost may be prohibitive for smaller businesses.

      • Unifies disparate data sources for comprehensive insights.

      • Employs machine learning for actionable insights.

      • User-friendly interface enhances usability.

      • Implementation can be costly and complex.

      • Requires skilled personnel for optimal use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Manthan Customer360 or FirstHive? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Freshmenu

      Freshmenu

      CYI

      CYI

      Wella

      Wella

      Media and Screenshots

      Screenshots

      No screenshots available.

      Manage Channels

      5 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Manthan Customer360 and FirstHive in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Manthan Customer360 or FirstHive?
      FirstHive edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Manthan Customer360 and FirstHive offer a free trial?
      Neither Manthan Customer360 nor FirstHive currently lists a free trial.
      What is the starting price of Manthan Customer360 vs FirstHive?
      Manthan Customer360 starts at Contact for pricing. FirstHive starts at $2,500 /Month.
      What are the top alternatives to Manthan Customer360?
      Top alternatives to Manthan Customer360 include Manthan Customer Marketing Platform, Manthan Retail Analytics, CustomerLabs CDP, Segment, AgilOne.
      What are the top alternatives to FirstHive?
      Top alternatives to FirstHive include CustomerLabs CDP, Captain Metrics, Zylotech, Zeotap, LeadSpace.