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Manhattan SCALE vs ShipHero Comparison

Last updated:

Manhattan SCALE

4.0(22 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Manhattan SCALE – the cutting-edge supply chain technology solution designed to seamlessly accommodate and empower your organization's growth. With the tagline "Supply chain technology that's scaled to fit, r…

ShipHero

4.6(381 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ShipHero is an advanced 3PL software that was designed specifically for cloud-based e-commerce order fulfillment. Customers have the ability to view orders, inventory, and reports from a secure dashboard, as well as assi…

ShipHero leads on user satisfaction with a 4.6-star rating across 381 reviews.

Manhattan SCALE vs ShipHero — at a glance

FeatureManhattan SCALEShipHero
Rating4.0 / 54.6 / 5
Reviews22381
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryWarehouse Management SoftwareWarehouse Management Software
PlatformsBrowser Based (Cloud), Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between Manhattan SCALE and ShipHero

  • User satisfaction: ShipHero scores higher with a 4.6-star average.
  • Deployment: Manhattan SCALE supports Browser Based (Cloud), Mobile - Android, Mobile - iOS; ShipHero supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac.

Manhattan SCALE vs ShipHero — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Warehouse Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Manhattan SCALE
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ShipHero - New SaaS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Manhattan SCALE

Best for scalable, complex warehouse and supply chain management in growing enterprises.

Choose if
  • You need a highly scalable WMS that grows with your organization.
  • Your operations require a comprehensive, customizable suite for complex supply chain challenges.
  • Your team consists of supply chain managers or logistics coordinators handling medium to large warehouses.
Consider alternatives if
  • You are a small business with simple warehouse needs and limited resources for complex setups.
  • You prefer transparent, off-the-shelf solutions with straightforward pricing and minimal configuration.

ShipHero

Best for cloud-based e-commerce 3PL order fulfillment and inventory control.

Choose if
  • You need advanced, real-time visibility into orders and inventory via a secure dashboard.
  • Your team requires customizable user permissions for role-based access control.
  • You want automated low stock alerts and built-in fraud detection to optimize returns.
Consider alternatives if
  • Your business operates without cloud-based fulfillment or prefers simple inventory solutions.
  • You are a small team seeking an easy, low-complexity setup with transparent pricing.

Manhattan SCALE: Best for scalable, complex warehouse and supply chain management in growing enterprises. ShipHero: Best for cloud-based e-commerce 3PL order fulfillment and inventory control.

Description

Introducing Manhattan SCALE – the cutting-edge supply chain technology solution designed to seamlessly accommodate and empower your organization's growth. With the tagline "Supply chain ... Read More about Manhattan SCALE

ShipHero is an advanced 3PL software that was designed specifically for cloud-based e-commerce order fulfillment. Customers have the ability to view orders, inventory, and reports from a ... Read More about ShipHero

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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How do Manhattan SCALE and ShipHero Compare on Features?

Total Features

0 Features

10 Features

Unique Features

No features

No unique features

Get Quote
Get Quote

Compare Manhattan SCALE and ShipHero on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      Pricing information not available

      ShipHero pricing

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Small Business
      • Medium Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Manhattan SCALE User Reviews & Rating Comparison

      User Ratings

      4

      (based on 22 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      541

      49

      1

      11

      35

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with appreciation for scalability and comprehensive features, tempered by concerns about pricing transparency and implementation complexity.

      What buyers like

      • Scalability
      • Comprehensive functionality
      • Customization

      Common complaints

      • Pricing opacity
      • Complex setup

      Buyer sentiment

      Users generally rate ShipHero highly for its robust e-commerce fulfillment capabilities and security features.

      What buyers like

      • Comprehensive order and inventory management
      • Effective fraud detection
      • Customizable user permissions

      Common complaints

      • Lack of pricing transparency
      • Complexity for smaller businesses

      Pros and Cons

      • Scalable to accommodate organizational growth

      • Comprehensive suite addressing complex supply chain challenges

      • Tailor-made approach for operational optimization

      • Pricing is quotation-based, lacking transparency

      • Limited information on ease of use and implementation

      • Secure dashboard with real-time order and inventory visibility

      • Custom user permission groups for role-based access

      • Automated low stock notifications and fraud detection

      • Pricing is quotation-based with no public transparency

      • Potentially complex setup for smaller teams

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      FameHouse

      FameHouse

      Bear Bottom

      Bear Bottom

      Tiger Mist

      Tiger Mist

      Media and Screenshots

      Screenshots

      No screenshots available.

      Shopify's Order Editing

      1 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Manhattan SCALE and ShipHero in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Manhattan SCALE or ShipHero?
      ShipHero edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Manhattan SCALE and ShipHero offer a free trial?
      Neither Manhattan SCALE nor ShipHero currently lists a free trial.
      What is the starting price of Manhattan SCALE vs ShipHero?
      Manhattan SCALE starts at Contact for pricing. ShipHero starts at Contact for pricing.
      What are the top alternatives to Manhattan SCALE?
      Top alternatives to Manhattan SCALE include Latitude WMS, SAP Extended Warehouse Management, Prozo, BiggerPicture, Logiwa.
      What are the top alternatives to ShipHero?
      Top alternatives to ShipHero include Easyship, Spark Shipping, Shippo, Shipfusion, ShipMonk.

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