Lytics vs FirstHive Comparison
Lytics
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Lytics is a customer data platform (CDP), enabling retailers to collect and act on customer shopping behavior data at scale. Lytics helps make online commerce smarter for buyers and retailers by providing brands with rea…
FirstHive
Starting at $2,500 /Month
- Large Enterprises
- Medium Business
FirstHive is reinventing the way brands look at data, bringing to market a radically new kind of Customer Data Platform (CDP). It combines all the facets of customer data previously separated in siloed systems into a uni…
FirstHive leads on user satisfaction with a 4.4-star rating across 3 reviews.
Lytics vs FirstHive — at a glance
| Feature | Lytics | FirstHive |
|---|---|---|
| Rating | 4.0 / 5 | 4.4 / 5 |
| Reviews | 77 | 3 |
| Starting price | Contact for pricing | $2,500 /Month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Customer Data Platform (CDP) | Customer Data Platform (CDP) |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2 |
| Data residency | US | US |
Key differences between Lytics and FirstHive
- Pricing: FirstHive starts at $2,500 /Month. Lytics pricing is not publicly listed.
- User satisfaction: FirstHive scores higher with a 4.4-star average.
- Deployment: Lytics supports SaaS/Web/Cloud; FirstHive supports SaaS/Web/Cloud.
Lytics vs FirstHive — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Customer Data Platform (CDP) tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for retailers needing scalable, real-time customer journey insights.
- You are a medium or large retailer seeking detailed customer behavior tracking.
- Your marketing or analytics teams require real-time data to optimize online commerce.
- You need a flexible platform that scales with large volumes of customer data.
- You are a small business lacking dedicated marketing or analytics resources.
- You require transparent, fixed pricing and simple onboarding processes.
Large Enterprises, Medium Business, Small Business
Lytics typically suits Large Enterprises and Medium Business. FirstHive tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Lytics is a customer data platform (CDP), enabling retailers to collect and act on customer shopping behavior data at scale. Lytics helps make online commerce smarter for buyers and ... Read More about Lytics | FirstHive is reinventing the way brands look at data, bringing to market a radically new kind of Customer Data Platform (CDP). It combines all the facets of customer data previously ... Read More about FirstHive |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.2/10 | 8.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Lytics and FirstHive Compare on Features?
Total Features | 7 Features | 8 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Lytics and FirstHive on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Lytics User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with appreciation for real-time customer insights but some concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 1 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Haymarket  Regit  Entercom |  Freshmenu  CYI  Wella |
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Media and Screenshots
Screenshots |  3 Screenshots |  5 Screenshots |
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Videos |  3 Videos |  2 Videos |
Top Alternatives to Lytics and FirstHive in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Lytics or FirstHive?
- FirstHive edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Lytics and FirstHive offer a free trial?
- Neither Lytics nor FirstHive currently lists a free trial.
- What is the starting price of Lytics vs FirstHive?
- Lytics starts at Contact for pricing. FirstHive starts at $2,500 /Month.
- What are the top alternatives to Lytics?
- Top alternatives to Lytics include CustomerLabs CDP, Captain Metrics, Zylotech, LeadSpace, Scal-e.
- What are the top alternatives to FirstHive?
- Top alternatives to FirstHive include CustomerLabs CDP, Captain Metrics, Zylotech, Zeotap, LeadSpace.