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Lucidchart vs Cacoo Comparison

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Lucidchart

4.2(4,531 reviews)

Starting at $0

  • Free Trial
  • Individuals
  • Large Enterprises

Lucidchart is the diagramming tool trusted by thousands of organizations and millions of users. This simple, intuitive tool allows everyone in the organization to arrange information quickly and easily. Lucidchart is use…

Cacoo

4.5(302 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Cacoo is user-friendly diagramming software for knowledge workers and designers. It helps people to work together, communicate clearly and build shared understanding. Cacoo lets user easily express thoughts and ideas and…

Cacoo leads on user satisfaction with a 4.5-star rating across 302 reviews.

Lucidchart vs Cacoo — at a glance

FeatureLucidchartCacoo
Rating4.2 / 54.5 / 5
Reviews4,531302
Starting price$0$5 /User/Month
Free trial Yes Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryDiagramming SoftwareDiagramming Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPRGDPR
Data residencyGlobalGlobal

Key differences between Lucidchart and Cacoo

  • Pricing: Lucidchart starts at $0, while Cacoo starts at $5 /User/Month.
  • Target audience: Lucidchart is built for Individuals and Large Enterprises, while Cacoo targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Cacoo scores higher with a 4.5-star average.
  • Deployment: Lucidchart supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Cacoo supports SaaS/Web/Cloud.

Lucidchart vs Cacoo — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Diagramming Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Lucidchart - Diagramming Software
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Cacoo - Diagramming Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Lucidchart

Best for collaborative process mapping and complex diagramming across teams.

Choose if
  • You need strong real-time collaboration and sharing features for teams.
  • Your team requires extensive diagramming templates and flexible workflow configurations.
  • You want seamless integration with other enterprise software tools.
Consider alternatives if
  • You prioritize a highly simplified mobile app experience for quick edits.
  • Your team demands extremely fast, error-free urgent revisions under tight deadlines.

Cacoo

Best for remote teams needing easy, collaborative, and customizable diagramming.

Choose if
  • You want real-time collaboration tailored for remote product and design teams.
  • You need a simple drag-and-drop interface with extensive templates and customization.
  • Your team consists of product managers, designers, or knowledge workers in SMBs.
Consider alternatives if
  • You require advanced wireframing shapes beyond standard diagramming options.
  • You need offline editing or export formats compatible with MS Office or spreadsheets.

Lucidchart: Best for collaborative process mapping and complex diagramming across teams. Cacoo: Best for remote teams needing easy, collaborative, and customizable diagramming.

Description

Lucidchart is the diagramming tool trusted by thousands of organizations and millions of users. This simple, intuitive tool allows everyone in the organization to arrange information ... Read More about Lucidchart

Cacoo is user-friendly diagramming software for knowledge workers and designers. It helps people to work together, communicate clearly and build shared understanding. Cacoo lets user easily ... Read More about Cacoo

Entry Level Pricing

  • Starts from $0
  • Starts from $5 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.8/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Small BusinessMedium Business
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Software Demo

Demo

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How do Lucidchart and Cacoo Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Lucidchart and Cacoo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $0
      • $5 , Billed Yearly

      Pricing Plans

      • Free

        Free

        • Free includes:

        • 3 editable Lucidchart documents

        • 60 shapes per Lucidchart document

        Show more +

      • Individual

        • Everything on Free plus:

        • Unlimited editable documents

        • Unlimited objects per document

        Show more +

      • Team

        $10

        /user

        • Everything on Individual plus:

        • Developer platform

        • Visual Activities advanced controls

        Show more +

      • Browse all pricing plans
      • Cacoo

        • Yearly - $5 per user/month

        • Monthly - $6 per user/month

        • Real-time editing

        Show more +

      • Enterprise

        • Hardware

        • Security Software

        • Database Encryption

        Show more +

      Pricing Page

      Lucidchart pricing
      Cacoo pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals
      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Lucidchart User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      267

      66

      9

      3

      11

      140

      67

      6

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of collaboration and feature richness, tempered by concerns over billing issues and a learning curve.

      What buyers like

      • Ease of collaboration
      • Customer support quality
      • Feature variety and flexibility

      Common complaints

      • Billing and refund problems
      • Complexity and performance issues

      Buyer sentiment

      Overall positive sentiment highlights ease of use, collaboration features, and customization, with some concerns about export limitations and initial learning curve.

      What buyers like

      • Ease of use
      • Collaboration features
      • Template variety and customization

      Common complaints

      • Export limitations
      • Initial complexity for beginners

      Pros and Cons

      • Excellent customer service with quick refunds and support

      • User-friendly interface with strong collaboration features

      • Wide range of diagramming features and templates

      • Billing issues including unexpected charges requiring support intervention

      • Longer learning curve for new users

      • Easy to use and implement for both beginners and experienced users

      • Real-time collaboration features that enhance teamwork

      • Variety of templates and customizable options for professional diagrams

      • Initial complexity for beginners when handling diverse shapes and customizations

      • Limited export options, especially for spreadsheet or MS Office-compatible files

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Lucidchart or Cacoo? Tell buyers what actually differs.

      List of Customers

      Customers

      Amazon

      Amazon

      Siemens

      Siemens

      Volkswagen

      Volkswagen

      Hotelbeds

      Hotelbeds

      Cloudpack

      Cloudpack

      Media and Screenshots

      Screenshots

      Create organized, efficient data flows in minutes

      5 Screenshots

      Folder managing

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Lucidchart and Cacoo in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Lucidchart or Cacoo?
      Cacoo edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Lucidchart and Cacoo offer a free trial?
      Yes, both Lucidchart and Cacoo offer a free trial.
      What is the starting price of Lucidchart vs Cacoo?
      Lucidchart starts at $0. Cacoo starts at $5 /User/Month.
      What are the top alternatives to Lucidchart?
      Top alternatives to Lucidchart include Miro, FigJam, SmartDraw, Gliffy, Microsoft Visio.
      What are the top alternatives to Cacoo?
      Top alternatives to Cacoo include Miro, FigJam, SmartDraw, Gliffy, Microsoft Visio.