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Lookback vs Figma Comparison

Last updated:

Lookback

4.0(73 reviews)

Starting at $99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With Lookback, user can make hotspots…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

Figma leads on user satisfaction with a 4.5-star rating across 2,143 reviews.

Lookback vs Figma — at a glance

FeatureLookbackFigma
Rating4.0 / 54.5 / 5
Reviews732,143
Starting price$99 /Month$12 /User/Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPRSOC 2, GDPR
Data residencyUS

Key differences between Lookback and Figma

  • Pricing: Lookback starts at $99 /Month, while Figma starts at $12 /User/Month.
  • Free trial: Lookback offers a free trial; Figma does not.
  • Target audience: Lookback is built for Large Enterprises and Medium Business, while Figma targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Figma scores higher with a 4.5-star average.
  • Deployment: Lookback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Figma supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Lookback vs Figma — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Lookback - UX Software
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Biggest differences

Start here before you go deeper into features.

Lookback

Best for remote UX research with easy usability testing and session recording.

Choose if
  • You need simple, streamlined setup for live remote usability tests.
  • Your team values centralized video recording storage with note-taking capabilities.
  • You want interactive story creation and hotspot features on user screens.
Consider alternatives if
  • Your workflows require extensive iOS mobile testing capabilities.
  • You depend on deep integrations with other software tools for efficiency.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Lookback: Best for remote UX research with easy usability testing and session recording. Figma: Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Description

Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With ... Read More about Lookback

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $99
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help

Software Demo

Demo

No software demo available

Lookback has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Lookback and Figma Compare on Features?

Total Features

9 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Lookback and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $99
      • $12 , Billed Yearly

      Pricing Plans

      • Not Available
      • Figma Starter

        • 3 Figma and 3 FigJam files

        • Unlimited personal files

        • Unlimited collaborators

        Show more +

      • Figma Professional

        • Unlimited files and projects

        • Unlimited version history

        • Sharing permissions

        Show more +

      • Figma Organization

        • Everything in Professional, plus

        • Org-wide libraries

        • Design system analytics

        Show more +

      • Browse all pricing plans

      Pricing Page

      Lookback pricing
      Figma pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US

      Lookback User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      14

      18

      2

      0

      6

      915

      169

      6

      0

      35

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Lookback's ease of use and remote testing features but report occasional technical issues and limited mobile support.

      What buyers like

      • Ease of use
      • Remote usability testing
      • Video recording and centralized storage

      Common complaints

      • Technical/connectivity issues
      • Lack of iOS app

      Buyer sentiment

      Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

      What buyers like

      • Ease of use
      • Collaboration features
      • Feature versatility

      Common complaints

      • Billing issues
      • Customer support challenges

      Pros and Cons

      • Easy setup and use for live, remote usability tests

      • Centralized storage of video recordings for easy access

      • Ability to add notes and comments to recordings for efficient analysis

      • Technical issues such as connectivity problems during sessions

      • No iOS app limiting mobile testing capabilities

      • Real-time collaboration features that enhance remote team communication

      • User-friendly interface suitable for both beginners and experienced designers

      • Wide range of design functionalities including wireframing, prototyping, and asset creation

      • Billing issues including hidden fees and difficulties canceling subscriptions

      • Customer service challenges, especially around refunds and support responsiveness

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      BMW

      BMW

      lyft

      lyft

      Spotify

      Spotify

      Uber

      Uber

      Zoom

      Zoom

      Buffer

      Buffer

      Media and Screenshots

      Screenshots

      Live Dashboard

      2 Screenshots

      Figma screenshot

      2 Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to Lookback and Figma in 2026

      Alternatives

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Lookback or Figma?
      Figma edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Lookback and Figma offer a free trial?
      Lookback offers a free trial. Figma does not.
      What is the starting price of Lookback vs Figma?
      Lookback starts at $99 /Month. Figma starts at $12 /User/Month.
      What are the top alternatives to Lookback?
      Top alternatives to Lookback include Figma, UXCam, UserX, UXtweak, User Insights.
      What are the top alternatives to Figma?
      Top alternatives to Figma include Adobe XD, UXPin, UX-App, Justinmind, Balsamiq.

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