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LivingLens vs Medallia Video Comparison

Last updated:

LivingLens

4.3(34 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LivingLens is the world leader in automated recognition software. Utilize comprehensive AI and machine-learning algorithms to recognize emotions, objects, contexts, and sentiments from survey, app, cloud and video footag…

Medallia Video

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Introducing Medallia Video – the ultimate solution to unlock the true potential of video feedback and insights. With the tagline "Unlock The Power Of Video," Medallia Video revolutionizes the way businesses engage with t…

LivingLens leads on user satisfaction with a 4.3-star rating across 34 reviews.

LivingLens vs Medallia Video — at a glance

FeatureLivingLensMedallia Video
Rating4.3 / 5
Reviews34
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryVideo Survey SoftwareVideo Survey Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSBrowser Based (Cloud)
APIAvailable
Support modesOnlineOnline
CertificationsGDPRGDPR
Data residencyUS

Key differences between LivingLens and Medallia Video

  • Deployment: LivingLens supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Medallia Video supports Browser Based (Cloud).

LivingLens vs Medallia Video — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Video Survey Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LivingLens - Video Survey Software
Compare Medallia Video
Compare Medallia Video
Medallia Video
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

LivingLens

Best for extracting customer insights via AI-driven video emotion and sentiment analysis.

Choose if
  • You need to analyze customer experience through video feedback efficiently.
  • Your team requires intuitive tools for emotional and sentiment recognition in videos.
  • You are a medium or large enterprise focused on market research or brand positioning.
Consider alternatives if
  • Your workflow demands advanced video editing and smooth transition features.
  • You operate in regions with strict GDPR regulations limiting facial video recording.

Medallia Video

Best for enterprises seeking deep video feedback integration in CX and HR.

Choose if
  • You need to capture rich qualitative insights beyond text surveys using video.
  • Your organization requires embedding video feedback into broader customer and employee experience programs.
  • You have resources to manage a complex, enterprise-grade video feedback setup and analysis.
Consider alternatives if
  • You are a small team with minimal video feedback needs or limited budget.
  • You prefer transparent, low-cost, or self-serve video survey tools with simple setup.

LivingLens: Best for extracting customer insights via AI-driven video emotion and sentiment analysis. Medallia Video: Best for enterprises seeking deep video feedback integration in CX and HR.

Description

LivingLens is the world leader in automated recognition software. Utilize comprehensive AI and machine-learning algorithms to recognize emotions, objects, contexts, and sentiments from ... Read More about LivingLens

Introducing Medallia Video – the ultimate solution to unlock the true potential of video feedback and insights. With the tagline "Unlock The Power Of Video," Medallia Video revolutionizes ... Read More about Medallia Video

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.3

(34)

Best Company Size

Medium BusinessLarge Enterprises
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Medallia Video has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare LivingLens and Medallia Video on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US

      LivingLens User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      9

      4

      1

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall buyer sentiment is positive, with strong appreciation for the video intelligence capabilities and user-friendly interface, tempered by some concerns about translation accuracy and feature limitations.

      What buyers like

      • Video intelligence platform
      • Ease of use
      • Emotional analysis

      Common complaints

      • Machine translation quality
      • Limited analysis features

      Buyer sentiment

      Insufficient public user reviews and ratings to determine overall sentiment.

      Pros and Cons

      • Powerful video intelligence platform for extracting customer experience insights

      • Intuitive and customer-friendly interface for easy data analysis

      • Emotional analysis tools that support brand positioning and marketing efforts

      • Machine translation quality needs improvement for better accuracy

      • Limited themes and analysis features restrict advanced functionalities

      • Enables rich video feedback beyond traditional text surveys

      • Integrates video feedback into broader customer and employee experience strategies

      • Supports deep qualitative analysis through video insights

      • Pricing is quotation-based and not publicly disclosed

      • Potentially complex setup and integration process

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Marketlogic

      Marketlogic

      Cello Health

      Cello Health

      YouthSight

      YouthSight

      No Customers information available.

      Media and Screenshots

      Screenshots

      New Upload

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to LivingLens and Medallia Video in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, LivingLens or Medallia Video?
      LivingLens edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do LivingLens and Medallia Video offer a free trial?
      Neither LivingLens nor Medallia Video currently lists a free trial.
      What is the starting price of LivingLens vs Medallia Video?
      LivingLens starts at Contact for pricing. Medallia Video starts at Contact for pricing.
      What are the top alternatives to LivingLens?
      Top alternatives to LivingLens include Plotto, Qwary, Testimonial, VideoPeel, mindswarms.
      What are the top alternatives to Medallia Video?
      Top alternatives to Medallia Video include Bonjoro Testimonials, Ace Metrix, Testimonial, VideoPeel, Voiceform.

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