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Kissmetrics vs Matomo vs SimilarWeb Pro Comparison

Last updated:

Kissmetrics

4.2(284 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Medium Business

Kissmetrics is web analytics software that helps to understand website visitors and gauge the effectiveness of the website. The analytics component of Kissmetrics does a good job of telling what is on the website--sort o…

Matomo

4.2(88 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Matomo is Open Source Web Analytics Software (OSS) that can be installed on any own server. It allows user to easily get page views, unique visitors, referrers, search engine keywords, current browser versions, the best…

SimilarWeb Pro

3.5(220 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The SimilarWeb Browser Extension gives access to all of the power of the SimilarWeb Analytics Platform. With this one-click add-on, user can: View traffic, rank & market share trends by market across the web or within a…

SpotSaaS Analysis

KissmetricsMatomoSimilarWeb Pro

The core difference between Kissmetrics and Matomo lies in their focus; Kissmetrics excels in providing detailed customer behavior analytics, while Matomo emphasizes data privacy and control through self-hosted solutions. Ideal buyers for Kissmetrics are mid-sized marketing and SaaS teams looking for in-depth user insights, whereas Matomo caters to organizations prioritizing data ownership and customizable reporting.

- Best for detailed customer behavior analytics - Ideal for mid-sized marketing and SaaS teams - Tracks individual user interactions from first visit to conversion - Supports decision-making for marketing and product teams - Suitable for Marketing Managers, Data Analysts, and Customer Experience Specialists - Company size: 50 to 500 employees

- Focuses on data privacy and control - Ideal for organizations needing self-hosted analytics - Maintains complete data ownership - Customizable reporting for digital marketing and SEO needs - Suitable for Digital Marketing Managers, Web Analysts, and SEO Specialists - Company size: 50 to 500 employees

Kissmetrics vs Matomo vs SimilarWeb Pro — at a glance

FeatureKissmetricsMatomoSimilarWeb Pro
Rating4.2 / 54.2 / 53.5 / 5
Reviews28488220
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryWeb Analytics SoftwareWeb Analytics SoftwareWeb Analytics Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesOnlineOnline24/7 (Live rep)
CertificationsSOC 2, GDPRGDPR
Data residencyGlobal

Key differences between Kissmetrics and Matomo

  • Target audience: Kissmetrics is built for Freelancers / Consultants and Medium Business, while Matomo targets Large Enterprises and Medium Business.
  • Deployment: Kissmetrics supports SaaS/Web/Cloud; Matomo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Kissmetrics vs Matomo vs SimilarWeb Pro — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Web Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Kissmetrics - Web Analytics Software
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Talk to an expert
Matomo - Web Analytics Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Kissmetrics

Best for detailed customer behavior analytics in mid-sized marketing and SaaS teams.

Choose if
  • You need to track individual user interactions from first visit to conversion.
  • Your team values detailed customer insights to inform marketing and product decisions.
  • You want integration with marketing tools to evaluate and optimize strategies.
Consider alternatives if
  • You require advanced graphical visualizations and highly flexible data segmentation.
  • You are a freelancer or very small business seeking a simple, lightweight analytics tool.

Matomo

Best for organizations needing full control over web analytics data privacy.

Choose if
  • You require self-hosted analytics to maintain complete data ownership and privacy.
  • Your team includes digital marketing managers or SEO specialists needing customizable reports.
  • You want a flexible, open-source platform with strong consent-based session tracking.
Consider alternatives if
  • You lack technical resources to manage and maintain self-hosted software.
  • You need extensive third-party integrations beyond Matomo's limited marketplace offerings.

SimilarWeb Pro

Best for

Large Enterprises, Medium Business, Small Business

Kissmetrics: Best for detailed customer behavior analytics in mid-sized marketing and SaaS teams. Matomo: Best for organizations needing full control over web analytics data privacy.

Description

Kissmetrics is web analytics software that helps to understand website visitors and gauge the effectiveness of the website. The analytics component of Kissmetrics does a good job of telling ... Read More about Kissmetrics

Matomo is Open Source Web Analytics Software (OSS) that can be installed on any own server. It allows user to easily get page views, unique visitors, referrers, search engine keywords, ... Read More about Matomo

The SimilarWeb Browser Extension gives access to all of the power of the SimilarWeb Analytics Platform. With this one-click add-on, user can: View traffic, rank & market share trends by ... Read More about SimilarWeb Pro

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

9.5/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.2

(88)

Best Company Size

50 to 500 employeesSmall businesses
50-500 employeesMedium Business
50 to 1,000 employees.
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Kissmetrics

  • Comprehensive Customer Insights: With Kissmetrics, managers gain a deeper understanding of customer behavior, enabling them to tailor marketing strategies effectively. This data-driven approach empowers teams to make informed decisions that resonate with their audience.
  • Enhanced Conversion Tracking: Executives can easily track the entire customer journey—from initial interaction to conversion—allowing them to identify bottlenecks and optimize sales funnels. This insight helps in refining campaigns for maximum impact and ROI.
  • Segmented Analytics: Administrators appreciate the ability to segment users based on various criteria, helping teams target specific demographics with personalized messaging. This targeted approach not only boosts engagement but also fosters stronger customer relationships.

Matomo

  • Comprehensive Data Ownership: With Matomo, you gain full control over your data. Unlike other analytics platforms, it allows you to host the software on your own servers, ensuring that your sensitive information remains secure and private.
  • User-Friendly Interface: Managers and team members alike will appreciate Matomo’s intuitive dashboard. It simplifies complex data sets, allowing you to quickly access actionable insights without a steep learning curve.
  • Customizable Reporting: You can tailor reports to meet specific business needs. Whether you're tracking website performance or user engagement, Matomo offers flexible reporting options that help you focus on what matters most to your organization.

SimilarWeb Pro

  • Comprehensive Market Insights: With SimilarWeb Pro, you gain access to a wealth of data that reveals market trends and competitive benchmarks. This allows managers and executives to make informed strategic decisions based on real-time insights.
  • Traffic Analysis Made Simple: I find it incredibly beneficial how SimilarWeb Pro breaks down website traffic sources, helping administrators understand where their audience is coming from. This clarity enables targeted marketing efforts that drive engagement.
  • Competitive Intelligence at Your Fingertips: Executives can effortlessly analyze competitors’ online performance. By comparing key metrics, teams can identify strengths and weaknesses, ultimately positioning their company for success in a crowded marketplace.
Best fit

Best fit

Kissmetrics

  • 50 to 500 employees
  • Martech, SaaS, E-commerce, and Digital Marketing
  • Marketing Managers, Data Analysts, Product Managers, and Customer Experience Specialists

Matomo

  • 50-500 employees.
  • Martech, SaaS, E-commerce, Digital Marketing, Consulting.
  • Digital Marketing Managers, Web Analysts, Product Managers, Data Analysts, SEO Specialists.

SimilarWeb Pro

  • 50 to 1,000 employees.
  • Industries include Digital Marketing, E-commerce, SaaS, Market Research, Consulting, and Competitive Intelligence.
  • Typical users are Marketing Analysts, Business Development Managers, Product Managers, Digital Strategists, and Competitive Intelligence Analysts.
Watchouts

Reasons buyers look elsewhere

Kissmetrics

  • Users may seek alternatives to Kissmetrics if they require more advanced analytics features, such as predictive modeling or machine learning capabilities, which some other platforms offer at competitive pricing.
  • Companies experiencing rapid growth might find Kissmetrics' scalability limited, prompting them to explore alternatives that can better accommodate increasing data volumes and user demands without performance issues.
  • Organizations with budget constraints may look for more cost-effective analytics solutions that provide similar insights and features, allowing them to optimize their marketing efforts without overspending.

Matomo

  • Users may seek alternatives to Matomo for enhanced user interface experiences, as some may find its dashboard less intuitive compared to other analytics platforms that offer more visually appealing and user-friendly designs.
  • Organizations requiring advanced data visualization features might consider alternatives, as other tools may provide more sophisticated charting options and customizable reporting that better meet their specific analytical needs.
  • Cost considerations can drive users to explore different solutions, especially if they find that alternative platforms offer similar or superior features at a lower price point or with more flexible pricing models.

SimilarWeb Pro

  • Users may seek alternatives due to budget constraints, as SimilarWeb Pro can be expensive for small businesses or startups, prompting them to explore more cost-effective analytics solutions that still meet their needs.
  • Some users might find the user interface of SimilarWeb Pro complex or unintuitive, leading them to consider alternatives that offer a more user-friendly experience and easier navigation for less tech-savvy team members.
  • Limited customization options in SimilarWeb Pro could drive users to look for alternatives that provide more tailored reporting features, allowing businesses to focus on specific metrics relevant to their industry or objectives.

Software Demo

Demo

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How do Kissmetrics, Matomo and SimilarWeb Pro Compare on Features?

Total Features

9 Features

10 Features

5 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Kissmetrics, Matomo and SimilarWeb Pro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Matomo pricing
        SimilarWeb Pro pricing

        Other Details

        Organization Types supported

        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global

        Kissmetrics vs Matomo User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        112

        84

        24

        0

        0

        30

        2

        1

        0

        0

        922

        282

        17

        5

        72

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment with praise for detailed analytics and ease of use, tempered by concerns over visualization limitations and occasional performance issues.

        What buyers like

        • Detailed customer insights
        • Ease of use
        • Responsive customer support

        Common complaints

        • Limited visualization options
        • Platform complexity for smaller teams

        Buyer sentiment

        Overall positive sentiment highlights Matomo's data ownership, privacy features, and user-friendly interface, tempered by concerns over complexity and limited integrations.

        What buyers like

        • Ease of use
        • Data privacy and ownership
        • Customizable reporting

        Common complaints

        • Complexity for new users
        • Limited marketplace integrations

        Buyer sentiment

        Buyer sentiment is mixed to positive across 1298 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Comprehensive market research and competitor analysis tools.
        • User-friendly interface and easy implementation.
        • Valuable insights for website analytics and competitor performance.

        Common complaints

        • Learning curve for advanced features may be challenging for less tech-savvy users.
        • Abundance of features and data may lead to information overload.
        • Dashboard interface can be cumbersome when managing multiple tasks.

        Pros and Cons

        • Provides detailed customer behavior analytics enabling informed decision-making

        • User-friendly interface with intuitive navigation

        • Excellent and responsive customer support

        • Limited graphical outputs and visualization options

        • Platform complexity can be challenging for small businesses

        • Full ownership and control of tracking data with self-hosting

        • User-friendly interface with dashboards comparable to Google Analytics

        • Strong privacy focus with consent-based session tracking

        • Steep learning curve for newcomers due to feature richness and customization options

        • Limited Marketplace apps and connectors restricting advanced functionality

        • Comprehensive market research and competitor analysis tools.

        • User-friendly interface and easy implementation.

        • Valuable insights for website analytics and competitor performance.

        • Learning curve for advanced features may be challenging for less tech-savvy users.

        • Abundance of features and data may lead to information overload.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        Kissmetrics Demo - Kissmetrics Population Segmentation

        5 Screenshots

        Heatmaps screenshot

        8 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Kissmetrics or Matomo?
        Kissmetrics and Matomo are closely matched with equal user ratings of 4.2. The right choice depends on your team size, budget, and specific Web Analytics Software needs.
        Do Kissmetrics and Matomo offer a free trial?
        Neither Kissmetrics nor Matomo currently lists a free trial.
        What is the starting price of Kissmetrics vs Matomo?
        Kissmetrics starts at Contact for pricing. Matomo starts at Contact for pricing.
        What are the top alternatives to Kissmetrics?
        Top alternatives to Kissmetrics include SimilarWeb Pro, AgencyAnalytics, Google Analytics, Mixpanel, CustomerEngagePro.
        What are the top alternatives to Matomo?
        Top alternatives to Matomo include SimilarWeb Pro, Google Analytics, Mixpanel, Piwik PRO, umami.

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