In Touch EMR vs MedBridge vs Zonka Feedback Comparison
In Touch EMR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Upgrade your physical therapy practice with In Touch EMR – the ultimate solution for integrated EMR and billing, including a HIPAA compliant patient portal for telehealth and e-visits. With electronic and paper claim opt…
MedBridge
Starting at $250 /User/Year
- Large Enterprises
- Medium Business
MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. MedBridge's features are designed t…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
MedBridge leads on user satisfaction with a 4.2-star rating across 191 reviews.
In Touch EMR vs MedBridge vs Zonka Feedback — at a glance
| Feature | In Touch EMR | MedBridge | Zonka Feedback |
|---|---|---|---|
| Rating | 3.2 / 5 | 4.2 / 5 | 4.7 / 5 |
| Reviews | 6 | 191 | 130 |
| Starting price | Contact for pricing | $250 /User/Year | $24 /Month |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | EHR Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA | HIPAA | GDPR |
| Data residency | US | US | Global |
Key differences between In Touch EMR and MedBridge
- Pricing: MedBridge starts at $250 /User/Year. In Touch EMR pricing is not publicly listed.
- User satisfaction: MedBridge scores higher with a 4.2-star average.
- Deployment: In Touch EMR supports SaaS/Web/Cloud; MedBridge supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare In Touch EMR vs MedBridge vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most EHR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
In Touch EMR typically suits Large Enterprises and Medium Business. MedBridge tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Upgrade your physical therapy practice with In Touch EMR – the ultimate solution for integrated EMR and billing, including a HIPAA compliant patient portal for telehealth and e-visits. With ... Read More about In Touch EMR | MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. ... Read More about MedBridge | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | Not Available | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 2 – 100 Employees | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Real-Time Eligibility & Automated Reminders: Instant insurance eligibility checks and proactive appointment reminders streamline intake and reduce no-shows
- Customizable Templates & Streamlined Documentation: Offers specialty-specific templates and note flows that help clinicians tailor documentation to their workflow, saving time and enhancing accuracy
- Integrated Billing with Strong Support Network: Seamless billing and claims processing, paired with responsive support during business hours, support faster revenue cycle management
No key benefits available yet.
No key benefits available yet.
Best fit
- 2 – 100 Employees
- Physical Therapy, Mental/Behavioral Health, Home Health, Speech Therapy, Rehabilitation Clinics
- Physicians, Physical Therapists, Practice Managers, Medical Billers, Clinical Coordinators, Front Desk Staff
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- While support is praised for its responsiveness, some users wish for 24/7 availability to handle urgent issues promptly
- Rapid feature releases are well-intentioned but can leave users playing catch-up and needing additional training
- Practice-specific custom fields or objective categories may be difficult to modify without additional vendor assistance
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |  In Touch EMR has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do In Touch EMR, MedBridge and Zonka Feedback Compare on Features?
Total Features | 8 Features | 0 Features | 28 Features |
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Unique Features | No unique features | No features | No unique features |
Get Quote | Get Quote |
Compare In Touch EMR, MedBridge and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | — | — |
Single Sign-On (SSO) | — | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
In Touch EMR vs MedBridge User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed across 1 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 185 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos | No videos available. |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, In Touch EMR or MedBridge?
- MedBridge edges out the other on user ratings (4.2 vs 3.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do In Touch EMR and MedBridge offer a free trial?
- Neither In Touch EMR nor MedBridge currently lists a free trial.
- What is the starting price of In Touch EMR vs MedBridge?
- In Touch EMR starts at Contact for pricing. MedBridge starts at $250 /User/Year.
- What are the top alternatives to In Touch EMR?
- Top alternatives to In Touch EMR include NextGen Healthcare EHR, Athenahealth EHR, RAPID, EZBIS, EMR Datacenter.
- What are the top alternatives to MedBridge?
- Top alternatives to MedBridge include Zonka Feedback, In Touch EMR, 75Health EHR, PracticeStudio, Eclipse PM.