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In Touch EMR vs MedBridge Comparison

Last updated:

In Touch EMR

2.0(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Upgrade your physical therapy practice with In Touch EMR – the ultimate solution for integrated EMR and billing, including a HIPAA compliant patient portal for telehealth and e-visits. With electronic and paper claim opt…

MedBridge

4.6(184 reviews)

Starting at $250 /User/Year

  • Large Enterprises
  • Medium Business

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. MedBridge's features are designed t…

MedBridge leads on user satisfaction with a 4.6-star rating across 184 reviews.

In Touch EMR vs MedBridge — at a glance

FeatureIn Touch EMRMedBridge
Rating2.0 / 54.6 / 5
Reviews1184
Starting priceContact for pricing$250 /User/Year
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEHR SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineOnline
CertificationsSOC 2, HIPAAHIPAA
Data residencyUSUS

Key differences between In Touch EMR and MedBridge

  • Pricing: MedBridge starts at $250 /User/Year. In Touch EMR pricing is not publicly listed.
  • User satisfaction: MedBridge scores higher with a 4.6-star average.
  • Deployment: In Touch EMR supports SaaS/Web/Cloud; MedBridge supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

In Touch EMR vs MedBridge — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most EHR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

In Touch EMR - EHR Software
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MedBridge - NPS Software
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In Touch EMR vs MedBridge: Biggest differences

Start here before you go deeper into features.

In Touch EMR

Best for

Large Enterprises, Medium Business, Small Business

MedBridge

Best for

Large Enterprises, Medium Business, Small Business

In Touch EMR typically suits Large Enterprises and Medium Business. MedBridge tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Upgrade your physical therapy practice with In Touch EMR – the ultimate solution for integrated EMR and billing, including a HIPAA compliant patient portal for telehealth and e-visits. With ... Read More about In Touch EMR

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. ... Read More about MedBridge

Entry Level Pricing

  • Not Available
  • Starts from $250

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.64

(184)

Best Company Size

2 – 100 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

In Touch EMR

  • Real-Time Eligibility & Automated Reminders: Instant insurance eligibility checks and proactive appointment reminders simplify intake and reduce no-shows
  • Customizable Templates & Simplified Documentation: Offers specialty-specific templates and note flows that let clinicians adapt documentation to their workflow, saving time and improving accuracy.
  • Integrated Billing with Strong Support Network: Seamless billing and claims processing, paired with responsive support during business hours, support faster revenue cycle management
Best fit

Best fit

In Touch EMR

  • 2 – 100 Employees
  • Physical Therapy, Mental/Behavioral Health, Home Health, Speech Therapy, Rehabilitation Clinics
  • Physicians, Physical Therapists, Practice Managers, Medical Billers, Clinical Coordinators, Front Desk Staff
Watchouts

Reasons buyers look elsewhere

In Touch EMR

  • While support is praised for its responsiveness, some users wish for 24/7 availability to handle urgent issues promptly
  • Rapid feature releases are well-intentioned but can leave users playing catch-up and needing additional training
  • Practice-specific custom fields or objective categories may be difficult to modify without additional vendor assistance

MedBridge

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

In Touch EMR has not given any software demo yet

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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  • Understand the tradeoffs before you talk to vendors
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Step 1 of 4

How big is your team?

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How do In Touch EMR and MedBridge Compare on Features?

Total Features

8 Features

0 Features

Unique Features

No unique features

No features

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Compare In Touch EMR and MedBridge on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $250

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      MedBridge pricing

      In Touch EMR vs MedBridge: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      In Touch EMR vs MedBridge Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      In Touch EMR User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      0

      0

      0

      1

      0

      142

      30

      7

      2

      4

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is cautious across 1 reviews, with several recurring concerns in feedback.

      What buyers like

      • Integrated EMR and billing
      • HIPAA compliant
      • Telehealth capabilities

      Common complaints

      • May require training for staff
      • Limited to physical therapy
      • Potential integration issues

      Buyer sentiment

      Buyer sentiment is very strong across 185 reviews, with consistently positive feedback.

      What buyers like

      • Variety of courses offered, allowing users to find relevant and useful content.
      • Easy access and user-friendly platform for both new hires and experienced users.
      • Clear and concise presentation of information, making learning efficient and effective.

      Common complaints

      • Program may be slow to operate at times, affecting user experience.
      • Limited practical application mixed with heavy didactic material in some courses, potentially impacting engagement and relevance for users.

      Pros and Cons

      • **Real-Time Eligibility & Automated Reminders: ** Instant insurance eligibility checks and proactive appointment reminders streamline intake and reduce no-shows

      • **Customizable Templates & Streamlined Documentation: ** Offers specialty-specific templates and note flows that help clinicians tailor documentation to their workflow, saving time and enhancing accuracy

      • **Integrated Billing with Strong Support Network: ** Seamless billing and claims processing, paired with responsive support during business hours, support faster revenue cycle management

      • Limited to physical therapy practices.

      • Staff training may be necessary.

      • Seamless integration with existing EMR systems.

      • Designed specifically for healthcare professionals.

      • Improves overall workflow efficiency.

      • Not suitable for non-healthcare businesses.

      • Setup can be time-consuming.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used In Touch EMR or MedBridge? Tell buyers what actually differs.

      Media and Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to In Touch EMR and MedBridge in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, In Touch EMR or MedBridge?
      MedBridge edges out the other on user ratings (4.6 vs 2.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do In Touch EMR and MedBridge offer a free trial?
      Neither In Touch EMR nor MedBridge currently lists a free trial.
      What is the starting price of In Touch EMR vs MedBridge?
      In Touch EMR starts at Contact for pricing. MedBridge starts at $250 /User/Year.
      What are the top alternatives to In Touch EMR?
      Top alternatives to In Touch EMR include RXNT Clinical EHR, NextGen Healthcare EHR, Athenahealth EHR, RAPID, EZBIS.
      What are the top alternatives to MedBridge?
      Top alternatives to MedBridge include In Touch EMR, 75Health EHR, PracticeStudio, Eclipse PM, My Clients Plus.