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IDrive Online vs Sync.com Comparison

Last updated:

IDrive Online

3.6(1,155 reviews)

Starting at $52.12

  • Large Enterprises
  • Medium Business

IDrive Online is a comprehensive online backup solution that immediately protects valuable digital assets. IDrive Online can back up, sync, share and access all of critical files anytime, anywhere with any device. IDrive…

Sync.com

3.5(87 reviews)

Starting at $5 /User/Month

  • Medium Business
  • Small Business

Sync is a cloud file sharing, storage and collaboration service. In Sync, people can share anything they want on any device. Sync enables to instantly create, sync, view or edit any or shared files from virtually anywher…

IDrive Online leads on user satisfaction with a 3.6-star rating across 1,155 reviews.

IDrive Online vs Sync.com — at a glance

FeatureIDrive OnlineSync.com
Rating3.6 / 53.5 / 5
Reviews1,15587
Starting price$52.12$5 /User/Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryBackup SoftwareCloud Content Collaboration Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2
Data residencyUSGlobal

Key differences between IDrive Online and Sync.com

  • Pricing: IDrive Online starts at $52.12, while Sync.com starts at $5 /User/Month.
  • Target audience: IDrive Online is built for Large Enterprises and Medium Business, while Sync.com targets Medium Business and Small Business.
  • User satisfaction: IDrive Online scores higher with a 3.6-star average.
  • Deployment: IDrive Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Sync.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

IDrive Online vs Sync.com — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

IDrive Online - Backup Software
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Talk to an expert
Sync.com - Cloud Content Collaboration Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

IDrive Online

Best for SMBs needing automated multi-device cloud backup with easy setup.

Choose if
  • You require automatic backup for both mobile devices and computers seamlessly.
  • You need integration with NAS devices like Synology for centralized backups.
  • You want a simple, user-friendly pricing model with easy machine additions.
Consider alternatives if
  • You operate primarily in Linux environments needing strong native support.
  • You need highly scalable, cost-effective large storage plans beyond 5GB.

Sync.com

Best for

Medium Business, Small Business

IDrive Online typically suits Large Enterprises and Medium Business. Sync.com tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

IDrive Online is a comprehensive online backup solution that immediately protects valuable digital assets. IDrive Online can back up, sync, share and access all of critical files anytime, ... Read More about IDrive Online

Sync is a cloud file sharing, storage and collaboration service. In Sync, people can share anything they want on any device. Sync enables to instantly create, sync, view or edit any or ... Read More about Sync.com

Entry Level Pricing

  • Starts from $52.12
  • Starts from $5

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

3.5

(87)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

IDrive Online has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

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How do IDrive Online and Sync.com Compare on Features?

Total Features

9 Features

0 Features

Unique Features

No unique features

No features

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Compare IDrive Online and Sync.com on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $52.12
      • $5

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      IDrive Online pricing
      Sync.com pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      IDrive Online User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      16

      18

      0

      0

      1

      119

      30

      5

      8

      17

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate IDrive Online's reliable automated backups and device integration but express concerns over its dated interface, inconsistent support, and high costs for larger storage.

      What buyers like

      • Ease of integration with multiple devices
      • Automatic backup and sync functionality
      • User-friendly pricing and setup

      Common complaints

      • Complex and outdated interface
      • Inconsistent customer support

      Buyer sentiment

      Buyer sentiment is mixed to positive across 179 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Cross-device accessibility
      • Easy file sharing
      • Real-time collaboration

      Common complaints

      • Limited free storage
      • No advanced editing tools
      • Basic integrations

      Pros and Cons

      • Seamless integration with various devices including Synology NAS

      • User-friendly pricing model with easy installation and machine addition

      • Automatic sync and reliable background backups

      • Intimidating and dated interface with complex settings

      • Inconsistent customer support responses

      • Strong security features ensure data protection.

      • User-friendly interface simplifies file management.

      • Cross-device compatibility enhances accessibility.

      • Limited free storage may require upgrades.

      • Basic features may not meet advanced needs.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      Sync.com screenshot

      3 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to IDrive Online and Sync.com in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, IDrive Online or Sync.com?
      IDrive Online edges out the other on user ratings (3.6 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do IDrive Online and Sync.com offer a free trial?
      Neither IDrive Online nor Sync.com currently lists a free trial.
      What is the starting price of IDrive Online vs Sync.com?
      IDrive Online starts at $52.12. Sync.com starts at $5 /User/Month.
      What are the top alternatives to IDrive Online?
      Top alternatives to IDrive Online include Google Drive, Carbonite, Backblaze, ElephantDrive, Livedrive.
      What are the top alternatives to Sync.com?
      Top alternatives to Sync.com include pCloud, Dropbox Business, Google Drive, FileCloud, Box.

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