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iContact vs SMTP vs Moosend Comparison

Last updated:

iContact

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

iContact is a full-featured, easy-to-use email marketing solution that builds and sends beautiful emails to your prospects and customers, and automates follow-up campaigns so that you never miss a lead. With iContact, yo…

SMTP

4.3(11 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

SMTP was built to solve the challenges of sending email from devices behind restrictive firewalls or communicating directly with a server over SMTP. It features multiple design elements and components that have been opti…

Moosend

4.3(416 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly training, Moosend makes it easy to cr…

SMTP leads on user satisfaction with a 4.3-star rating across 11 reviews.

iContact vs SMTP vs Moosend — at a glance

FeatureiContactSMTPMoosend
Rating—4.3 / 54.3 / 5
Reviews—11416
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small Business
CategoryEmail Marketing SoftwareTransactional Email SoftwareEmail Marketing Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPR—GDPR
Data residencyUSUSUS

Key differences between iContact and SMTP

  • Free trial: iContact offers a free trial; SMTP does not.
  • Target audience: iContact is built for Freelancers / Consultants and Large Enterprises, while SMTP targets Individuals and Freelancers / Consultants.
  • Deployment: iContact supports SaaS/Web/Cloud; SMTP supports SaaS/Web/Cloud.

Compare iContact vs SMTP vs Moosend — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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iContact, SMTP vs Moosend: Biggest differences

Start here before you go deeper into features.

iContact

Best for small to mid-sized teams needing simple, effective email marketing.

Choose if
  • You want an intuitive interface that simplifies campaign creation and scheduling.
  • You need robust audience segmentation and personalization for targeted emails.
  • You prefer a low-complexity setup with streamlined email marketing tools.
Consider alternatives if
  • Your company requires advanced marketing automation beyond basic email workflows.
  • You need extensive CRM integrations or highly customized marketing processes.

SMTP

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Moosend

Best for

Large Enterprises, Medium Business, Small Business

iContact typically suits Freelancers / Consultants and Large Enterprises. SMTP tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

iContact is a full-featured, easy-to-use email marketing solution that builds and sends beautiful emails to your prospects and customers, and automates follow-up campaigns so that you never ... Read More about iContact

SMTP was built to solve the challenges of sending email from devices behind restrictive firewalls or communicating directly with a server over SMTP. It features multiple design elements and ... Read More about SMTP

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly ... Read More about Moosend

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.1/10

7.2/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.32

(11)

Best Company Size

1-50 employees51-500 employees
50 to 500 employees
1 to 500 employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

iContact

  • Email Marketing: iContact simplifies your email marketing by offering an intuitive interface that allows managers and administrators to create, schedule, and send campaigns easily, so you can focus more on strategy than on technical details.
  • Advanced Analytics: Reporting features give you detailed insights into campaign performance. Executives can make data-driven decisions to improve future marketing strategies, directly impacting ROI.
  • Segmentation and Personalization: iContact lets you segment your audience effectively, allowing for messaging designed for specific groups. When you personalize your communications, you build stronger connections with recipients, ultimately leading to higher engagement rates.

SMTP

  • Reliable Email Delivery: With SMTP, your emails reach their intended recipients consistently. Businesses benefit from reduced bounce rates and improved communication efficiency.
  • Scalability: Whether you're sending a few emails or millions, SMTP scales easily to meet your growing needs. This flexibility helps companies expand their outreach without hitting technical limits.
  • Security Features: SMTP protocols improve the security of your email communications. Use its built-in encryption methods to protect sensitive information and build stakeholder trust.

Moosend

  • Email Marketing: Moosend is an intuitive platform that lets teams create, automate, and analyze email campaigns, keeping you connected with your audience without unnecessary complexity.
  • Advanced Automation Features: The reliable automation capabilities let you trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.
  • Real-Time Analytics: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.
Best fit

Best fit

iContact

  • 1 to 500 employees
  • Martech, SaaS, E-commerce, Nonprofit, and Education
  • likely to hold job titles such as Marketing Managers, Email Marketing Specialists, Small Business Owners, and Content Creators

SMTP

  • 50 to 500 employees
  • Martech, Fintech, SaaS, E-commerce, and Digital Marketing
  • Marketing Managers, IT Administrators, Email Marketing Specialists, Sales Executives, and Customer Success Managers

Moosend

  • 1 to 500 employees
  • Martech, SaaS, E-commerce, Digital Marketing, and Nonprofit sectors
  • Marketing Managers, E-commerce Managers, Digital Marketers, Content Creators, and Marketing Automation Specialists
Watchouts

Reasons buyers look elsewhere

iContact

  • Pricing is higher than competitors like Mailchimp or Constant Contact for equivalent feature sets under 500 contacts
  • Automation workflows lack conditional logic and delay options that platforms like ActiveCampaign or HubSpot provide
  • Interface requires multiple clicks for common tasks like list segmentation and A/B testing compared to Klaviyo or ConvertKit

SMTP

  • Users may seek alternatives to SMTP due to deliverability issues, as emails can often be marked as spam or face filtering challenges, impacting communication effectiveness and business operations.
  • Security concerns are a common reason for exploring alternatives; SMTP lacks advanced encryption and authentication measures, making it vulnerable to interception and unauthorized access.
  • The increasing need for real-time communication drives users towards alternatives that offer instant messaging or collaboration features, which are not supported by traditional SMTP protocols.

Moosend

  • Lacks advanced automation workflows — teams needing complex multi-step sequences often switch to HubSpot or ActiveCampaign
  • Price-sensitive buyers find cheaper alternatives like Mailchimp or Klaviyo that cover basic email marketing at half the cost
  • Limited onboarding and support — companies wanting hands-on training or dedicated account management choose platforms with stronger customer success teams

Software Demo

Demo

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How do iContact, SMTP and Moosend Compare on Features?

Total Features

23 Features

5 Features

22 Features

Unique Features

No unique features

No unique features

No unique features

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Compare iContact, SMTP and Moosend on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

iContact, SMTP vs Moosend: Other Details

Organization Types supported

  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - iOS
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - iOS
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - iOS
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Available
  • Available
  • Available
Get help choosing

iContact, SMTP vs Moosend Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA

✗ No
—

GDPR

✓ Yes
—

Data Encryption

✓ Yes
—

Data Residency

🇺🇸 US
🇺🇸 US

iContact vs SMTP User Reviews & Rating Comparison

User Ratings

No reviews available for the product

4.3

(based on 416 reviews)

Rating Distribution

No reviews available for this product

7

3

0

0

1

0

0

0

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users generally appreciate iContact for its ease of use and effective segmentation, though some express concerns about pricing clarity and advanced feature limitations.

What buyers like

  • Ease of use
  • Analytics and reporting
  • Audience segmentation

Common complaints

  • Pricing transparency
  • Limited advanced automation

Buyer sentiment

Buyer sentiment is positive across 11 reviews, with strong overall satisfaction.

What buyers like

  • Reliable service with good deliverability and tracking, ensuring email marketing success.
  • Fast and helpful customer service that resolves issues and improves results promptly.
  • Easy to use and set up, providing analytics for list management.

Common complaints

  • Long wait times for overseas customer support.
  • Pricing may be less competitive compared to other options in the market.
  • Some challenges with integration and setup for newcomers.

Buyer sentiment

Buyer sentiment is positive across 416 reviews, with strong overall satisfaction.

What buyers like

  • Affordable pricing
  • User-friendly interface
  • Strong feature set

Common complaints

  • Limited advanced features
  • Basic templates
  • No SMS marketing

Pros and Cons

  • Intuitive interface that simplifies campaign creation and scheduling

  • Advanced analytics providing actionable insights for ROI improvement

  • Effective audience segmentation and personalization capabilities

  • Limited information on pricing transparency and tiers

  • Potential lack of advanced automation features for complex campaigns

  • Reliable service with good deliverability and tracking, ensuring email marketing success.

  • Fast and helpful customer service that resolves issues and improves results promptly.

  • Easy to use and set up, providing analytics for list management.

  • Long wait times for overseas customer support.

  • Pricing may be less competitive compared to other options in the market.

  • **Streamlined Email Marketing**: With Moosend, I’ve discovered an intuitive platform that allows teams to effortlessly create, automate, and analyze email campaigns, ensuring you stay connected with your audience without the hassle.

  • **Advanced Automation Features**: The robust automation capabilities empower you to trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.

  • **Real-Time Analytics**: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.

  • Limited advanced features may not satisfy larger businesses.

  • Basic templates may not appeal to all users.

Positive Reviews

No reviews available for the product

No reviews available for the product

No reviews available for the product

Negative Reviews

No reviews available for the product

No reviews available for the product

No reviews available for the product

Used iContact, SMTP, or Moosend? Tell buyers what actually differs.

Media and Screenshots

Screenshots

iContact Tack Email

5 Screenshots

No screenshots available.

Videos

video-0

2 Videos

video-0

1 Videos

Alternatives to iContact, SMTP, Moosend

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, iContact or SMTP?
SMTP edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
Do iContact and SMTP offer a free trial?
iContact offers a free trial. SMTP does not.
What is the starting price of iContact vs SMTP?
iContact starts at Contact for pricing. SMTP starts at Contact for pricing.
What are the top alternatives to iContact?
Top alternatives to iContact include Moosend, SMTP, EmailOctopus, Benchmark Email, MailerLite.
What are the top alternatives to SMTP?
Top alternatives to SMTP include Moosend, Kingmailer, Doppler Relay, SocketLabs, GreenArrow Engine.