ICANotes vs BestNotes vs Ensora Mental Health (formerly TheraNest) Comparison
ICANotes
Starting at $155.00 per month
- Free Trial
- Large Enterprises
- Small Business
Introducing ICANotes: The Ultimate Solution for Behavioral Health Electronic Health Records Experience the pinnacle of clinical excellence with ICANotes, the leading Behavioral Health EHR (Electronic Health Record) that…
BestNotes
Starting at Contact for pricing
- Large Enterprises
- Small Business
Introducing BestNotes, an exceptional EHR and EMR Mental Health Software System tailored specifically for mental health and addiction treatment practitioners. Renowned for its excellence, BestNotes stands out as the top-…
Ensora Mental Health (formerly TheraNest)
Starting at $26.58 therapist/month
- Free Trial
- Large Enterprises
- Medium Business
Ensora Mental Health is a dedicated, cloud-based EHR and practice management solution tailored specifically for behavioral health providers. Designed to simplify scheduling, documentation, billing, and telehealth, it hel…
ICANotes vs BestNotes vs Ensora Mental Health (formerly TheraNest) — at a glance
| Feature | ICANotes | BestNotes | Ensora Mental Health (formerly TheraNest) |
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| Rating | 4.1 / 5 | 4.1 / 5 | — |
| Reviews | 95 | 73 | — |
| Starting price | $155.00 per month | Contact for pricing | $26.58 therapist/month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Small Business, Medium Business | Large Enterprises, Small Business, Medium Business | Large Enterprises, Medium Business |
| Category | Mental Health Software | Mental Health Software | Mental Health Software |
| Platforms | Browser Based (Cloud) | Browser Based (Cloud), Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | — |
| Support modes | Online | Online | Business Hours, Online, 24/7 (Live rep) |
| Certifications | HIPAA | HIPAA | SOC 2, HIPAA |
| Data residency | US | US | US |
Key differences between ICANotes and BestNotes
- Pricing: ICANotes starts at $155.00 per month. BestNotes pricing is not publicly listed.
- Free trial: ICANotes offers a free trial; BestNotes does not.
- Deployment: ICANotes supports Browser Based (Cloud); BestNotes supports Browser Based (Cloud), Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare ICANotes vs BestNotes vs Ensora Mental Health (formerly TheraNest) — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Mental Health Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for behavioral health practices needing specialized, pre-configured EHR templates.
- You run a behavioral health or addiction treatment practice requiring tailored EHR workflows.
- You want strong clinical documentation tools designed specifically for mental health clinicians.
- You prefer an enterprise-focused EHR with comprehensive, ready-to-use behavioral health templates.
- You need a highly customizable EHR beyond pre-configured behavioral health templates.
- You are a general medical practice outside behavioral health seeking a broad EHR solution.
BestNotes excels as a specialized EHR for mental health and addiction treatment.
- You operate a mental health or addiction treatment clinic needing tailored EHR features.
- Your team requires collaborative tools to improve communication and productivity.
- You represent a small or large behavioral health practice seeking a flexible, configurable system.
- You need transparent, low-cost, or free EHR solutions due to budget constraints.
- Your organization is outside mental health or behavioral health specialties.
Ensora Mental Health (formerly TheraNest)
Large Enterprises, Medium Business
ICANotes: Best for behavioral health practices needing specialized, pre-configured EHR templates. BestNotes: BestNotes excels as a specialized EHR for mental health and addiction treatment.
Description | Introducing ICANotes: The Ultimate Solution for Behavioral Health Electronic Health Records Experience the pinnacle of clinical excellence with ICANotes, the leading Behavioral Health EHR ... Read More about ICANotes | Introducing BestNotes, an exceptional EHR and EMR Mental Health Software System tailored specifically for mental health and addiction treatment practitioners. Renowned for its excellence, ... Read More about BestNotes | Ensora Mental Health is a dedicated, cloud-based EHR and practice management solution tailored specifically for behavioral health providers. Designed to simplify scheduling, documentation, ... Read More about Ensora Mental Health (formerly TheraNest) |
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Best Company Size | Small BusinessLarge Enterprises | Small BusinessLarge Enterprises | 1-50 employees51-250 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
No key benefits available yet.
Ensora Mental Health (formerly TheraNest)
- Designed Exclusively for Mental Health Workflows: Ensora stands out by offering features purpose-built for therapists, counselors, and behavioral health practices—including dynamic forms, HIPAA-compliant telehealth, and customizable treatment note templates tailored to therapy use cases.
- Automated Revenue Cycle Management: With integrated billing automation, denial management, and claims tracking, Ensora helps reduce revenue leakage and administrative burden, making it easier for providers to get paid on time with minimal effort.
- Scalable and Easy to Use: Whether it’s a solo practitioner or a large behavioral health organization, Ensora offers intuitive tools, secure telehealth, and scalable compliance features—making it accessible for users at every level of technical expertise.
Best fit
No best-fit guidance available yet.
No best-fit guidance available yet.
Ensora Mental Health (formerly TheraNest)
- 1–250 employees
- Mental Health Services, Behavioral Health Clinics, Psychology Practices, Pediatric Therapy, Counseling Centers, Rehabilitation Services, Community Health Organizations, Teletherapy Startups
- Mental Health Counselors, Therapists, Psychologists, Clinical Directors, Practice Managers, Licensed Clinical Social Workers (LCSWs), Office Managers, Revenue Cycle Managers, Behavioral Health Administrators, Telehealth Coordinators
Reasons buyers look elsewhere
No alternatives guidance available yet.
No alternatives guidance available yet.
Ensora Mental Health (formerly TheraNest)
- While Ensora offers strong internal functionality, users requiring deep integrations with external EHRs, lab systems, or advanced analytics platforms may find it limiting compared to more open, API-driven platforms.
- For organizations conducting academic or longitudinal research, Ensora's reporting and data export capabilities might fall short compared to more research-oriented mental health EHRs with custom analytics or raw data access.
- Though AI-powered progress note automation is “coming soon,” it’s not yet available—users needing immediate AI documentation assistance may prefer platforms like Elation or Augmedix that already offer this functionality.
Software Demo
Demo |
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How do ICANotes, BestNotes and Ensora Mental Health (formerly TheraNest) Compare on Features?
Total Features | 0 Features | 0 Features | 8 Features |
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Unique Features | No features | No features | No unique features |
Get Quote | Get Quote |
Compare ICANotes, BestNotes and Ensora Mental Health (formerly TheraNest) on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ICANotes vs BestNotes User Reviews & Rating Comparison
User Ratings | 4.1 (based on 95 reviews) | 4.1 (based on 73 reviews) | No reviews available for the product |
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate ICANotes for its specialized behavioral health templates and clinical focus but note pricing opacity and complexity as drawbacks. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights BestNotes as a specialized and effective mental health EHR, with some concerns about pricing transparency and usability complexity. What buyers like
Common complaints
| Buyer sentiment Buyers appreciate Ensora's specialized mental health features and billing automation but note a learning curve and limited AI automation currently. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers | No Customers information available. | No Customers information available. |  ALTA Pediatrics  Vision Source  RL Pediatric Therapy |
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Media and Screenshots
Screenshots |  1 Screenshots |  3 Screenshots |
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Videos |  4 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ICANotes or BestNotes?
- ICANotes and BestNotes are closely matched with equal user ratings of 4.1. The right choice depends on your team size, budget, and specific Mental Health Software needs.
- Do ICANotes and BestNotes offer a free trial?
- ICANotes offers a free trial. BestNotes does not.
- What is the starting price of ICANotes vs BestNotes?
- ICANotes starts at $155.00 per month. BestNotes starts at Contact for pricing.
- What are the top alternatives to ICANotes?
- Top alternatives to ICANotes include Ensora Mental Health (formerly TheraNest), TherapyNotes, Sharenote, NextStep Behavioral Health Integrated Care Software, B Care.
- What are the top alternatives to BestNotes?
- Top alternatives to BestNotes include Ensora Mental Health (formerly TheraNest), Sigmund AURA, Ginger, One Step Software, PIMSY.