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IBM DevOps Insights vs New Relic APM Comparison

Last updated:

IBM DevOps Insights

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

IBM Cloud DevOps Insights is a cloud-based solution designed to help development teams accelerate their software delivery process while improving both the quality and control of their deployments. Integrated with popular…

New Relic APM

4.3(148 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

New Relic APM leads on user satisfaction with a 4.3-star rating across 148 reviews.

IBM DevOps Insights vs New Relic APM — at a glance

FeatureIBM DevOps InsightsNew Relic APM
Rating4.3 / 5
Reviews148
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep)
CertificationsSOC 2SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between IBM DevOps Insights and New Relic APM

  • Target audience: IBM DevOps Insights is built for Large Enterprises and Medium Business, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
  • Deployment: IBM DevOps Insights supports SaaS/Web/Cloud; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

IBM DevOps Insights vs New Relic APM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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New Relic APM - Application Performance Monitoring (APM) Tools
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IBM DevOps Insights vs New Relic APM: Biggest differences

Start here before you go deeper into features.

IBM DevOps Insights

Best for

Large Enterprises, Medium Business

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

IBM DevOps Insights typically suits Large Enterprises and Medium Business. New Relic APM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

IBM Cloud DevOps Insights is a cloud-based solution designed to help development teams accelerate their software delivery process while improving both the quality and control of their ... Read More about IBM DevOps Insights

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

Free Trial Availability

SpotScore

What's this? ↗

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.25

(148)

Best Company Size

51-500 employees500+ employees
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Software Demo

Demo

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How do IBM DevOps Insights and New Relic APM Compare on Features?

Total Features

17 Features

12 Features

Unique Features

No unique features

No unique features

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Compare IBM DevOps Insights and New Relic APM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      IBM DevOps Insights pricing
      New Relic APM pricing

      IBM DevOps Insights vs New Relic APM: Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      IBM DevOps Insights vs New Relic APM Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      IBM DevOps Insights User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      84

      57

      10

      2

      2

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Continuous monitoring of the software delivery process helps reduce inefficiencies and improve delivery speed.
      • Tracks deployment metrics to support timely releases, error prevention, and application reliability.
      • Centralizes deployment data and metrics to reduce deployment risks and accelerate time-to-market.

      Common complaints

      • Pricing can add up with scale, posing a barrier for smaller businesses or startups.
      • Works best within the IBM Cloud ecosystem; organizations on other cloud platforms face more complex setup.
      • Smaller teams without dedicated DevOps resources may find the platform overwhelming without proper training.

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      Pros and Cons

      • Continuous monitoring of the software delivery process helps reduce inefficiencies and improve delivery speed.

      • Tracks deployment metrics to support timely releases, error prevention, and application reliability.

      • Centralizes deployment data and metrics to reduce deployment risks and accelerate time-to-market.

      • Pricing can add up with scale, posing a barrier for smaller businesses or startups.

      • Works best within the IBM Cloud ecosystem; organizations on other cloud platforms face more complex setup.

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used IBM DevOps Insights or New Relic APM? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Screenshots

      IBM DevOps Insights

      2 Screenshots

      New Relic APM screenshot

      8 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to IBM DevOps Insights and New Relic APM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, IBM DevOps Insights or New Relic APM?
      New Relic APM edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do IBM DevOps Insights and New Relic APM offer a free trial?
      Yes, both IBM DevOps Insights and New Relic APM offer a free trial.
      What is the starting price of IBM DevOps Insights vs New Relic APM?
      IBM DevOps Insights starts at Contact for pricing. New Relic APM starts at Contact for pricing.
      What are the top alternatives to IBM DevOps Insights?
      Top alternatives to IBM DevOps Insights include Elastic APM, IT-Conductor - APM, AppDynamics, IBM Instana, Raygun.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include eG Enterprise, Retrace, Rakuten SixthSense Observability, Germain APM, ManageEngine Applications Manager.