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HotelFriend vs Property Matrix Comparison

Last updated:

HotelFriend

3.3(2 reviews)

Starting at $6.86 per month

  • Free Trial
  • Large Enterprises
  • Small Business

Introducing HotelFriend, the premier Property Management Software solution that revolutionizes hotel operations with its cutting-edge cloud platform. Elevate your daily tasks and enhance business efficiency with HotelFri…

Property Matrix

4.6(34 reviews)

Starting at $400 /Month

  • Large Enterprises
  • Medium Business

Property Matrix is a cutting-edge property management software designed by a team of innovative experts. It offers a comprehensive accounting solution, eliminating the need for complicated workarounds. With its integrate…

Property Matrix leads on user satisfaction with a 4.6-star rating across 34 reviews.

HotelFriend vs Property Matrix — at a glance

FeatureHotelFriendProperty Matrix
Rating3.3 / 54.6 / 5
Reviews234
Starting price$6.86 per month$400 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryProperty Management SoftwareProperty Management Software
PlatformsBrowser Based (Cloud), Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnline
Certifications
Data residencyGlobalUS

Key differences between HotelFriend and Property Matrix

  • Pricing: HotelFriend starts at $6.86 per month, while Property Matrix starts at $400 /Month.
  • Free trial: HotelFriend offers a free trial; Property Matrix does not.
  • User satisfaction: Property Matrix scores higher with a 4.6-star average.
  • Deployment: HotelFriend supports Browser Based (Cloud), Mobile - Android, Mobile - iOS; Property Matrix supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

HotelFriend vs Property Matrix — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Property Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HotelFriend
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Property Matrix - Property Management Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

HotelFriend

Best for

Large Enterprises, Small Business, Medium Business

Property Matrix

Best for

Large Enterprises, Medium Business, Small Business

HotelFriend typically suits Large Enterprises and Small Business. Property Matrix tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing HotelFriend, the premier Property Management Software solution that revolutionizes hotel operations with its cutting-edge cloud platform. Elevate your daily tasks and enhance ... Read More about HotelFriend

Property Matrix is a cutting-edge property management software designed by a team of innovative experts. It offers a comprehensive accounting solution, eliminating the need for complicated ... Read More about Property Matrix

Entry Level Pricing

  • Starts from $6.86 , Billed Yearly
  • Starts from $400

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.25

(2)

4.59

(34)
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do HotelFriend and Property Matrix Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare HotelFriend and Property Matrix on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $6.86 , Billed Yearly
      • $400

      Pricing Plans

      • Explore

        • All features explorable

        • Access to help center

        • Step-by-step tutorials

      • Manage

        $8.58

        per month

        • $ 8.58 per room per month billed monthly

        • $ 6.86 per room per month billed yearly

        • Cloud-based PMS with drag-n-drop Front Desk

        Show more +

      • Grow

        $13.41

        per month

        • $ 13.41 per room per month billed monthly

        • $ 10.73 per room per month billed yearly

        • Integrated Channel Manager (Booking, HRS, Expedia)

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      HotelFriend pricing
      Property Matrix pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      HotelFriend User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1

      0

      0

      1

      0

      21

      13

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed across 2 reviews, so it is worth reviewing the tradeoffs closely.

      Buyer sentiment

      Buyer sentiment is very strong across 34 reviews, with consistently positive feedback.

      What buyers like

      • Full feature set
      • Cloud-based service
      • Marketing tools

      Common complaints

      • Limited scalability for larger operations
      • Customer support can be slow
      • Pricing may be high for small users

      Pros and Cons

      No pros or cons available for this product

      • Comprehensive features streamline property management.

      • Robust marketing tools attract potential tenants.

      • Automated processes save time and effort.

      • Limited scalability for larger portfolios.

      • Support response times may vary.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used HotelFriend or Property Matrix? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Accounting

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to HotelFriend and Property Matrix in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, HotelFriend or Property Matrix?
      Property Matrix edges out the other on user ratings (4.6 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do HotelFriend and Property Matrix offer a free trial?
      HotelFriend offers a free trial. Property Matrix does not.
      What is the starting price of HotelFriend vs Property Matrix?
      HotelFriend starts at $6.86 per month. Property Matrix starts at $400 /Month.
      What are the top alternatives to HotelFriend?
      Top alternatives to HotelFriend include Alphaletz, PropGOTO, Buildium, Landlord Vision, AppFolio Property Manager.
      What are the top alternatives to Property Matrix?
      Top alternatives to Property Matrix include Visual Matrix PMS, Nimble Property, Proprt, Rent Manager, Infor Property Management.