NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Haptik Comparison

Last updated:

Haptik

4.5(74 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Haptik is a completely free chat application that lets user communicate with other users through multiple channels (Whatsapp, SMS, Facebook Messenger, Telegram, Threema, Kik & Viber) - from anywhere in the world. A new a…

Haptik — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Chatbots Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Haptik - Chatbots Software
Talk to an expert
Talk to an expert

Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Haptik

Best for scalable, multi-channel automated customer support and engagement.

Choose if
  • You need to automate customer support across WhatsApp, SMS, and social platforms.
  • Your company is medium to large sized requiring flexible, customizable bot workflows.
  • You want to efficiently scale contact center communications with tailored bots.
Consider alternatives if
  • You require transparent, out-of-the-box pricing for straightforward budgeting.
  • You are a small business or individual needing simple chat without automation.

Description

Haptik is a completely free chat application that lets user communicate with other users through multiple channels (Whatsapp, SMS, Facebook Messenger, Telegram, Threema, Kik & Viber) - from ... Read More about Haptik

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.5

(74)

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help

Software Demo

Demo

No software demo available

has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Features

Total Features

18 Features

Unique Features

No unique features

Get Quote

Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

    Pricing Plans

    • Not Available

    Pricing Page

    Haptik pricing

    Other Details

    Organization Types supported

    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Freelancers

    Platforms Supported

    • Browser Based (Cloud)
    • Mobile - iOS
    • Mobile - Android
    • Installed - Windows
    • Installed - Mac
    • Browser Based (Cloud)

    Modes of support

    • 24/7 (Live rep)
    • Business Hours
    • Online

    API Support

    • Available
    Get help choosing

    Security & Compliance

    Certifications, data handling, and security controls for IT and compliance evaluators.

    HIPAA

    ✗ No

    GDPR

    ✓ Yes

    Data Encryption

    ✓ Yes

    Data Residency

    🌐 Global

    User Reviews & Rating Comparison

    User Ratings

    Rating Distribution

    100

    32

    4

    1

    1

    Spotsaas Editor’s POV generated by AI

    Buyer sentiment

    Overall positive sentiment with users appreciating multi-channel capabilities and automation, tempered by concerns about pricing transparency and setup complexity.

    What buyers like

    • Multi-channel support
    • Automation efficiency
    • Customizable bots

    Common complaints

    • Pricing opacity
    • Lack of free trial

    Pros and Cons

    • Multi-channel communication support including WhatsApp, SMS, and Facebook Messenger

    • Customizable bots tailored to specific customer groups

    • Ability to scale customer communication efficiently

    • Pricing is quotation-based with no public pricing available

    • Limited information on ease of integration or setup complexity

    Positive Reviews

    No reviews available for the product

    List of Customers

    Customers

    Samsung

    Samsung

    Paytm

    Paytm

    KFC

    KFC

    Media and Screenshots

    Screenshots

    8 Screenshots

    No screenshots available.

    Videos

    video-0

    8 Videos

    No videos available.

    Expand your shortlist

    Add another option to compare side by side

    Search by product name to compare pricing, fit, and buyer feedback in one view.

    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

    Grow your pipeline with buyers who are already looking for you

    254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.